COVID-19 Update: Our stores are now open again for indoor shopping. This includes water testing, patio furniture and hot tubs! Thank you for your patience we look forward to seeing you. Read More.
The Pioneer Family Pools location in Hamilton makes a big splash in outdoor fun and leisure for all. Whether it be a relaxing experience in one of our world class hot tubs, the fun of having a pool in your backyard or the joy of entertaining friends and family on a new set of patio furniture, we have the experience to provide you with all your backyard needs. We have been a leader in the pool industry for a half a century and are completely Canadian owned and operated. We now carry and showcase live pools, hot tubs, swim spas, patio furniture, chemicals, maintenance products, parts, service, FREE water testing and much more.
The Pioneer groups of companies were founded back in 1965. The award winning team presently has 19 stores across Southern Ontario. This chain wide buying power provides our customers with all the leading manufacturers and lowest prices in the industry.
Our Hamilton location at 1160 Rymal Rd. East, has been serving the area for over 25 years. Previously there were two locations in Hamilton, one located on the mountain and the other in the east end. As we continued to grow and become a leader in the industry there was the need for expansion. Our current building was built in 1988 and was shared with Basin Street Kitchens & Bathrooms. Pioneer maintained approximately 1,143 sq. ft. while Basin Street maintained the remaining 257 sq. ft. that were eventually occupied by Dashwood Windows & Doors. When the location was established it held 148 sq. ft. of space for offices, 1,182 sq. ft. of show room space and 322 sq. ft. of warehouse space. In 2001 we took over the space that Dashwood occupied. They created a 12 ft. opening in the wall and did some minor renovations that turned that area into their patio showroom. By this time Head Office had been moved to Burlington. Throughout the years that followed, Pioneer once again found the need to expand and turned 103 sq. ft. of warehouse space into showroom. Upon this expansion the store went through an extensive renovation.
Our focus is on providing customer satisfaction with experienced and knowledgeable staff to provide peace of mind in knowing that our customers are provided with the support they need. We can assist you with all your backyard needs and help create the oasis of your dreams!
Proudly serving Hamilton and the surrounding regions including Dundas, Waterdown, Ancaster, Binbrook, Mount Hope, Stoney Creek, Caledonia, Jerseyville, Dunnville, Hagersville, Cayuga, Canborough, West Lincoln, Grimsby, Winona, and Flamborough.
|Monday||10:00 am||6:00 pm|
|Tuesday||10:00 am||6:00 pm|
|Wednesday||10:00 am||6:00 pm|
|Thursday||10:00 am||6:00 pm|
|Friday||10:00 am||6:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||11:00 am||4:00 pm|
(For Existing Purchases)
|Retail Store||905-388-6233 X 1|
|Curbside Pickup||905-388-6233 X 9|
|Pool & Hot Tub Repair, Liners and Safety Covers||905-388-6233 X 2|
|Above Ground Delivery / Installation||905-335-2335 X 1062|
|Hot Tub Delivery / Installation||905-937-0481|
|IG Delivery / Installation|
(Or Contact your Salesperson)
|905-335-2335 X 1012|
The quality customer service that Pioneer Pools provided us with after the issues we had with the first installation was exceptional. I would like to thank you very much for the attention put toward our purchase.
I’m not one to credit amazing customer service unless I’m blown away. From the moment we walked into the store to price our new in ground pool we were welcomed like family. Chris Switzer is an amazing sales rep that made us feel beyond comfortable. From the quoting process to the building process and even […]
I went in looking for some advice for chemicals to help my green pool turn blue again. A sales person named Lindsay helped me, she was knowledgeable and kind. She explained what would help instead of trying to sell me on multiple items that I didn’t need. What they told me to do, worked! I […]
And the delivery guys were great