Testimonials

Pool Reviews

• Unbelievable

  Our pool started construction on July 17th and we were swimming on Aug 2nd, with all of the stonework and landscaping completed. And all of this was being done through one of the hottest periods of the summer. UNBELIEVABLE.”

  The Laking Family

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Continuously Goes Above & Beyond!

  Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]

  G.P. Houle

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Superb client services

  I’d like to take this opportunity to personally acknowledge Dave Coffer from Pioneer Pools. Having recently survived a new house build followed by extensive landscaping with respective foreman’s on site from both teams, without Dave even being on the property (due to distance), he has managed to solve any issue I had been experiencing from […]

  Kim L

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Really impressed

  Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.

  Dennis Stover

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• My Boys Are Loving The Pool! I Can’t Get Them Out!

  My boys are loving the pool!  I can’t get them out!

  Dawn B

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Thank you again to Pioneer Pools

  We chose Pioneer Pools this past summer to help create the backyard of our dreams. We would specifically like to commend and thank Mr. Twain Warren, who was our first and primary contact during the entire project. Twain is the epitome of excellent service, from initial consultation and contract, to completion of project. Twain consistently […]

  Audrey Alvaro and Danny Vitali

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Careful, thorough and pleasant

  Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

  Kristen and Chirs

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• I Will Recommend Them Highly To Anyone!

  Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]

  Linda Mcarddle

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• A great experience

  We would like to take the time to thank you for the great experience in having a pool built by Pioneer Pools. We sincerely appreciate your responsiveness and the way you conducted business. It all started by meeting you, giving us professional advice, informing us about timing, expenses, etc .. to avoid unpleasant surprises. During […]

  Neil & Martine Jamison

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• I Can’t Thank You Enough For Your Service!

   I just wanted to let you know Matthew and Joe came and installed the pump this afternoon and everything is up and running. I can’t thank you enough for the service; my daughter will enjoy the pool hopefully tomorrow evening or Sunday once it heats up! You, the gentleman at the store and the pool […]

  Robert Sinclair

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Your Reputation Exceeds You!

  To you and your team, thank you. We have put off taking the plunge so to speak on getting a pool for what seems like a lifetime. The professionalism and attention that you and your entire team have shown is beyond expectations. Even well after closing the pool from an amazing summer you continue to […]

  Cindy & John Devai

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Courtesy, knowledge, and professionalism

  We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

  Mario and Bella

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• His Honesty Was A Breath Of Fresh Air After Dealing With Other Local Pool Companies!

  Our family had a great experience last summer with Chris Currah of the Newmarket location. Chris is extremely knowledgeable and only sold us products that we need. His honesty was a breath of fresh air after dealing with other local pool companies that were out to make a buck. Chris went out of his way […]

  Christina Tavares

  Pioneer Family Pools NewmarketPioneer Family Pools Newmarket

  5

• Can’t Wait For Spring!

  Hi Mike, thanks for the chocolates that greeted us at our door last week. They were delicious. I hope you’re taking some time off with the family over the Holidays. We are missing the pool big time. We can’t wait for Spring. Have a great holiday!

  The Petersons

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Pioneer Hamilton Is My Go To Place!

  Pioneer Hamilton is my go to place when I need advise for my pool or spa. I have discussed my needs with Carl Hayes for some time now as he is very knowledgable and has excellent customer service. Thank you Carl!

  Hilda Maria

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• The Services Exceeded My Expectations!

  The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!

  Anonymous

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Can’t tell you how impressed we are

  Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.

  Charles

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Pleasure to deal with

  We would like to sincerely thank Chris Switzer from Pioneer Family Pools in Hamilton for an outstanding job of assisting us from start to finish on the best option of pool style for our backyard.  Emails and phone calls were answered very promptly whenever we had a question (even after hours!).  The installation from start to finish […]

  Steve & Lisa Davidson

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Awesome job and awesome corporation

  Twain and his Team @Pioneer pools are incredible, the turn over time to install my inground was 5 weeks flat from start to swim time, awesome job and awesome corporation and staff, keep up the great work and keep making memories.

  Joe & Tina Borello

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Customers At This Store Engage With Dave & Appreciate His Knowledge!

  Customers at this store engage with Dave and appreciate his knowledge, competency and genuine passion to serve well in the small things, and the big things. He’s a guy who seems to also have a passion for performance. He’s a guy who the team listens to and respects. I’m reaching out as one leader to […]

  Glen Robson

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Largest Selection Of Products

  This spa/pool store is open all year round. Prices with most of the spa/pool stores are generally marked up, but Pioneer Pool is always competitively priced with any other establishment. From the places I’ve been, this specific store has the largest selection of products compared to any other store in Peel, by twice as much […]

  Chris F, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Job Well Done

  Hi David, we just wanted to say thank you to you and Dillon and his crew for a job well done. They were very professional and took amazing pains to do a great job. We will definitely be recommending you to all we meet. Thanks again!

  Jim & Debbie

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Pioneer Family Pools transformed my backyard

  Pioneer Family Pools literally transformed my backyard. Everything I have purchased has been long lasting and great quality – I have had my inground pool for over 15 years, and only changed my hot tub to upgrade to a larger model. The patio furniture has been durable as well, and I frequently get compliments on […]

  Gerry M

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  4

• Wonderful experience

  Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

  Rose P.

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• 5 Stars!

  We’ve been in the pool every day and have had a ton of people over who love the steps; most importantly the grandkids and I! The crew worked hard, and Matt was always straight forward with us about what was happening. 5 stars!

  Maureen Murphy

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• We were welcomed like family

  I’m not one to credit amazing customer service unless I’m blown away. From the moment we walked into the store to price our new in ground pool we were welcomed like family. Chris Switzer is an amazing sales rep that made us feel beyond comfortable. From the quoting process to the building process and even […]

  Aren White

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Thank You To The Staff Of Pioneer For Making Our Summers Even Better!

  I highly recommend Pioneer Pools, Barrie! Their customer service and knowledge far exceeds the competition in our area. Since we first moved here, they’ve been a source for product knowledge, pool assistance and great prices. Thank you to the staff of Pioneer for making our summers even better!

  Michelle Roberts

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Absolutely a pleasure

  Mark and I just wanted to let you know how appreciative we are of all the work you put into getting our pool up and running for the long weekend!!! We’ve been in it a few times and absolutely LOVE it!!! The boys are thrilled and we’ve had some very tired campers on our hands […]

  Cat and Mark

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Very pleased with this experience

  Ryan Pool installation and package met or exceeded our expectations. Your company delivered on schedule and the staff that were on site worked professionally and cleaned up afterwards. We are very pleased with this experience and would certainly recommend you to our friends.

  Tom and Katherine

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• I will continue to tell my friends to frequent your business

  I have recently moved into a house (with pool) in Brantford. Pool was in poor shape. As a result of the pool’s condition I have been to this store at least 8 times to purchase replacement parts for the filtration system up to a salt water chlorinator as well as other items to enhance the […]

  Barbra

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5