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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

30
  • Truly a dream come true

    Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]

    Pioneer Family Pools St.Catharines
    5
  • I Am So Happy With The Way They Constructed My Pool

    Two years ago I decided to get an inground pool and separate hot tub. I am so happy with the way they constructed my pool. Thanks Jay, Jordan, and Greg for making my backyard look like an oasis!

    Pioneer Family Pools St.Catharines
    5
  • Great job on time and on budget

    I just want to send you a quick e-mail on behalf of my wife, Petra and myself complimenting the efforts of the team at Pioneer Pools Hamilton. Chris Switzer was extremely helpful throughout this process and together with Don Leavitt who orchestrated the entire build. I told Chris upfront that we were leaving on a […]

    Pioneer Family Pools Hamilton
    4
  • we sincerely thank you

    We want to say that we greatly appreciate everything you’ve done for us with our pool construction.

    Pioneer Family Pools Burlington
    4
  • The Services Exceeded My Expectations!

    The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!

    Pioneer Family Pools Hamilton
    4
  • Thank you again to Pioneer Family Pool

    Well the J.B.M.H. Fashion Fantasia Fundraiser at the RBG was a resounding success, fun was has by all. Of the 8 Fantasy Packages (raffles) the Entertainment Package which featured “The Belmont” set was BY FAR the most popular! It’s winner was thrilled, she hugged everyone numerous times! Thank you again to Pioneer Family Pools, your […]

    Pioneer Family Pools Burlington
    5
  • Beyond impressed

    I am beyond impressed by the entire team we have dealt with so far. The professionalism of Mark and his crew and Torontario, and their crew. I can not say enough great things. Thank you so much.

    Pioneer Family Pools Vaughan
    5
  • We’ve Had An Amazing Experience Working With Pioneer Family Pools Hamilton

    We’ve had an amazing experience working with Pioneer Family Pools Hamilton this year. Chris Switzer was the best from the start until the end of the project, and even after. He looked after our best interests, had multiple visits to our property in the design stage, during and after the installation of our grecian style […]

    Pioneer Family Pools Hamilton
    5
  • Much appreciated

    Mike, thank you for all your help and guidance with the purchase of our pool. It is being enjoyed immensely. Also, thank you for the bottle and wine accessories.

    Pioneer Family Pools Vaughan
    4
  • Courtesy, knowledge, and professionalism

    We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

    Pioneer Family Pools Barrie
    5
  • You Have A Real Winner There In Jeremy!

    Jeremy was very polite and took the time to speak with me and answer my questions. You have a real winner there in Jeremy! We are externally happy with your company and Jeremy, and his work and customer service. We will continue to use your company for all needs in the future.

    Pioneer Family Pools St.Catharines
    5
  • …your crew did an amazing job…

    We enjoyed the pool all weekend and I'm sure for many years to come

    Pioneer Family Pools London
    5
  • Exceeded our expectations

    Hey Twain! Just wanna say how happy we are with everything so far…OMG we are literally blown away at how fast, efficient & professional Marks’ crew is. Honestly, as I’ve been telling all of my neighbors and friends that have asked, we couldn’t have gone with a better company. Honest truth. I have a feeling […]

    Pioneer Family Pools Brampton
    4
  • Everything has been fabulous!

    Dear Twain, We’re loving the pool! Thank you! Everything has been fabulous!

    Pioneer Family Pools Vaughan
    5
  • Never get the feeling of being pressured

    Purchased a custom pool safety cover from Brian after some initial research of various companies. He’s able to help with questions that I have and was flexible in offering alternatives based on the cost and requirements. Got it after about 3 weeks and installed it myself and happy with it. The cost is reasonable and […]

    Pioneer Family Pools Burlington
    4
  • Your the Best

    Our pool was operational and ready to go, as promised in time for our grandson’s 6th Birthday party. It was a great day! A year and a bit later, the cheque has been cashed, and everything essentially finalized. As inexperienced new ‘in-ground’ pool owners, there have been a few glitches. But Chris Switzer has always […]

    Pioneer Family Pools Hamilton
    5
  • Thankful For The Terrific Job That Pioneer Did

    Mike, I would just like to say a “final thanks” for the terrific job Pioneer did on the pool, and how pleased we are with the results. You were very helpful in the scoping/selection process and throughout the entire project. The price was fair. The quality of the system is excellent. Don and team were […]

    Pioneer Family Pools Markham
    4
  • This Year’s Team Was Much Better Than The Ones We Have Had

    This year’s team was much better than the ones we have had in the last few years. They cleaned up after themselves, and didn’t leave much for me to do. Thank you so much Pioneer Pools!

    Pioneer Family Pools Hamilton
    4
  • Fantastic

    Hello Kelly, We just had your crew of guys here fixing our pool for us. I just wanted to let you know that they were fantastic!! They were on time, professional and they really took pride in their job. They represented Pioneer Pools in the most positive way. And they cleaned up everything, you would […]

    Pioneer Family Pools Barrie
    4
  • We love our pool! We love how it has transformed our backyard into a resort-like oasis

    Mike, to you and your awesome team at Pioneer Pools, two thumbs up and a big thank you for our new pool. We love our pool! We love how it has transformed our backyard into a resort-like oasis. I can’t wait to come home from a long day at the office and disappear into my […]

    Pioneer Family Pools Burlington
    5
  • Thank you for all the help you gave me

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in Pioneer and it’s people as a company that stands by it’s Customer […]

    Pioneer Family Pools Oakville
    5
  • Making a worry free experience

    Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]

    Pioneer Family Pools Kitchener
    4
  • Pioneer has always been very professional

    I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!

    Pioneer Family Pools Hamilton
    5
  • Careful, thorough and pleasant

    Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

    Pioneer Family Pools Oakville
    5
  • Very pleased

    Great job!! A+++++ Mom is very pleased but let me tell you it was difficult keeping her in the house!!!….she wanted to get her little paws right in there to help the guys out! What a firecracker she is. All is good and she really likes the way everything looks. Now she’s reorganizing some shrubs […]

    Pioneer Family Pools Oakville
    4
  • I Use Any Opportunity I Can To Share With Others What Your Store Has Done For Me

    You may recall that I have had issues with my pool liner over the last few years, and you have been more than fair in helping resolve these issues for me. I recently decided to replace my hot tub. I suspect most people would shop around, but I purchased my tub from your store without […]

    Pioneer Family Pools St.Catharines
    5
  • Best Customer Service Ever!

    Best customer service ever! We purchased an in-ground pool last summer with Chris…amazing! And we’ve recently purchased a hot tub for therapy with Dale, hands down the best tub for my needs. Delivery guys Jay and Mark we professional and fast! Wouldn’t go anywhere else! Everyone in the store goes above and beyond for customers!

    Pioneer Family Pools Hamilton
    5
  • Thanks to you all for a job well done

    To all the staff at Pioneer Family Pools: We would like to say thanks to you all for a job well done! From the time we walked in your door and were greeted by Ron in the Sales Dept. to Kelly in the Installation and Service Dept.we were treated most professionally. A quote was provided […]

    Pioneer Family Pools Barrie
    5
  • Pioneer Family Pools Is A Company That Is Committed To Their Customer Satisfaction

     I wanted to make sure to send an email to express our gratitude and expand on the great experience that we have had dealing with Pioneer Family Pools and specifically Chris Switzer from your Hamilton location.  The experience has been nothing but fantastic from day one, our initial conversation with Chris put us at ease […]

    Pioneer Family Pools Hamilton
    5
  • The Team Who Installed Our New Canister Filter System Was Stellar!

    The team who installed our new canister filter system was stellar and the crew that opened our pool were very helpful. Many thanks!

    Pioneer Family Pools Burlington
    5

Hot Tub Reviews

30
  • We Were Very Impressed With Dale From Pioneer Family Pools

    We were very impressed with Dale from Pioneer Family Pools as he helped us out a lot with the purchase of our first hot tub; which we love! Dale walked us through the set up, how to use each chemical and was consistently updating us on the status of our delivery. Dale kept in contact […]

    Pioneer Family Pools Hamilton
    5
  • Courteous and knowledgeable and extremely helpful

    The selection of our new Hot Springs Spa was a great experience. Our Salesman, Bryan, was courteous and knowledgeable and extremely helpful in answering all of our questions and coordinating the delivery and installation of our new spa.

    Pioneer Family Pools Burlington
    4
  • It Is Very Clear That We Got The ‘A’ Team

     The pool crew of Brice and Herman and the other men were extraordinary.  Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The […]

    Pioneer Family Pools St.Catharines
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.Catharines
    5
  • The guys were great

    The guys were great…took their time and got the spa in place exactly where we wanted it.”

    Pioneer Family Pools Hamilton
    4
  • Very excited

    Bryan was extremely attentive to our every need and all questions. We left feeling very excited about our new purchase and it has fit all our backyard needs beautifully.

    Pioneer Family Pools Burlington
    5
  • Excellent with Customer Service

    The customer support to learn how to add chemicals and troubleshoot has always been prompt and friendly.

    Pioneer Family Pools Brantford
    5
  • Invaluable & Saved Me A Bunch Of Money & Time!

    I would like to thank Carl Hayes at the Hamilton mountain location for sharing his expertise with me. His knowledge in helping me resolve the issue I had, with finding and replacing a part for my filter, was invaluable and saved me a bunch of money and time

    Pioneer Family Pools Hamilton
    5
  • Excellent people to deal with

    Our first experience was when we purchased a hot tub and everyone at Pioneer Pools was very helpful. We have a pool at the cottage and we purchase all of our supplies from Brian, he has always taken the time to help.

    Pioneer Family Pools Markham
    4
  • I would not hesitate to come to Pioneer Pools

    On Friday I had a hot tub deliver by Matt and Tyler. I just wanted to send this email to tell you I have never met two nicer guys. It was a very hot day, and they were very fast and courteous. They took the time to make sure that the hot tub was put […]

    Pioneer Family Pools Barrie
    5
  • Dale Never Tried To Sell Us On Something Bigger Or More Expensive

    We went to Pioneer Family Pools for some information about hot tubs in the fall. We spoke with Dale, he was full of information. He took the time to find out what we were looking for and explained all the differences in the options available. Dale found us a hot tub that worked best for […]

    Pioneer Family Pools Hamilton
    5
  • So much variety. No pressure selling.

    So much variety. No pressure selling.

    Pioneer Family Pools Barrie
    5
  • They Spent Time teaching Me About My Spa

    They spent time teaching me about my spa and very professional.

    Pioneer Family Pools Brantford
    5
  • A Full Service Experience!

    Last spring my wife and I decided to treat ourselves and started to research buying a hot tub. We were lucky to find Dan at Pioneer Family Pools. His candid discussions and honest approach to selling tubs was greatly appreciated. We decided on a HotSpring unit and never looked back. We had an issue with […]

    Pioneer Family Pools Vaughan
    5
  • I Have Had An Amazing Experience With Them

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction.

    Pioneer Family Pools St.Catharines
    5
  • Felt comfortable talking to your staff

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.Catharines
    5
  • Personal, Friendly Service!

    For us, it was all about personal, friendly service. And that’s what we enjoyed at Pioneer Pools in Burlington. We knew the hot tub product – Hot Springs – was reliable from research, reviews and from the fact that Pioneer sold them. But helping us select a model, accommodating a wet test, welcoming pictures of […]

    Pioneer Family Pools Burlington
    5
  • Everything was on time, seamless and easy!

    Delivery was a piece of cake as Jay and Mark worked effortlessly

    Pioneer Family Pools Burlington
    5
  • Great Customer Service

    I’ve been a customer of Pioneer Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub – they’ve always had great customer service and are reasonably priced compared to their competitors.

    Pioneer Family Pools Oakville
    4
  • Quality Products & A Fair Price

    Pioneer was quick to assist us with all of our questions and keep us on track. You can shop with Dale Craig at Pioneer with confidence. Quality products and a fair price.

    Pioneer Family Pools Hamilton
    5
  • Wonderful sales experience and after care

    We love our little oasis in the city. After the delivery, we have asked Kyle questions about maintenance and general questions. He still gives us great service and answers our questions promptly.

    Pioneer Family Pools Markham
    5
  • We will not go anywhere else

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.Catharines
    4
  • Without Hesitation, Going Well Above & Beyond What Was Expected!

    I recently purchased a Spa from Pioneer Family Pools in Burlington, and it was such a great experience with Brett and the team. No high-pressure sales techniques, very patient with questions, explained all the features, functions and benefits to us, this was very different from some of the competitors we experienced in the area. Brett […]

    Pioneer Family Pools Burlington
    5
  • I Have Nothing But High Praise To The Technician Graham For His Professional Disposition

    Thank you for addressing our malfunctioning hot tub in such a timely manner.  I’m sure you can understand how we felt after only four weeks to have an issue. I have nothing but high praise to the technician Graham for his professional disposition.  He answered all my questions, provided additional information about the hot tub, […]

    Pioneer Family Pools Brampton
    5
  • Couldn’t Ask For Better Service & Expertise

    You honestly couldn’t ask for better service and expertise, especially from Dale Craig. He went above and beyond what my expectations were when buying our hot tub. He was always available to answer our questions, come out to the house to ensure the location would work, and to also to ensure the install would go […]

    Pioneer Family Pools Hamilton
    5
  • Thanks For A Great User Experience

    We met Brady at your Brantford store, he was very informed and knowledgable helping educate us on different options; we purchased a tub that first visit. We took delivery this week and appreciated the setup/delivery team right to the employees in the store that helped with our water sample for chemical instructions. Thanks for a […]

    Pioneer Family Pools Brantford
    5
  • My Husband Hasn’t Had To Take Pain Meds On A Regular Basis Because Of It

    We absolutely love our spa. We bought it in the Fall of 2018 after we had a bad experience with our previous hot tub from another dealer. My mother got her pool through Pioneer and said they were great so we decided to give them a try. We were not disappointed! Gavin was wonderful and […]

    Pioneer Family Pools Brampton
    5
  • I Would Recommend This Location & Our Salesperson Dan

    Our experience was very warm and friendly and most of our questions were answered. We had a few issues when the spa was delivered but it was looked after within the week.  I would recommend this location and our salesperson, Dan.

    Pioneer Family Pools Vaughan
    4
  • He Paid Detailed Attention To Our Customer Needs & Wishes

    When we started shopping for a hot tub in August 2018, my neighbour recommended that we have a look at Pioneer Family Pools at 4265 Fairview Street in Burlington, Ontario. They also highly recommended the professional services provided by Brett O’Neill. During the shopping process, not only did Brett demonstrate his wealth of knowledge on […]

    Pioneer Family Pools Burlington
    5
  • You Rock!

    Best place to get your hot tub or pool needs. The sales and support team there are unreal. Thanks guys, You Rock!

    Pioneer Family Pools Vaughan
    5

Patio Reviews

30
  • The Pioneer team have been absolutely amazing

    WOW !!! You and the Pioneer team have been absolutely amazing. I have been spreading this story in the neighborhood and everyone has been so impressed. And I will continue to do so. You made my day so I pass it back. Thank you.

    Pioneer Family Pools Burlington
    5
  • Your guys did a wonderful job

    wonderful job of delivering and setting up this morning.

    Pioneer Family Pools Burlington
    4
  • Fantastic Helpful Service & Tons Of Selection

    Fantastic helpful service and tons of selection. Adrianna was fabulous, she helped us look at our options and find everything that we needed. Can’t wait for our new furniture to arrive!

    Pioneer Family Pools Burlington
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools Oakville
    5
  • Thank You For Your Gift & Support Pioneer!

    Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!

    Pioneer Family Pools Burlington
    5
  • It Was A 10/10 Experience!

    We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !

    Pioneer Family Pools Burlington
    5
  • Amazing Customer Service From Adreanna McKissock & Her Entire Team!

    Amazing customer service from Adreanna McKissock and her entire team. They worked hard to get me the best deal possible on my Okanagan gazebo. She truly earned my business and my loyalty. Shoutout to Carlos and his team for the delivery and installation in some not great weather. Would not hesitate to recommend this company […]

    Pioneer Family Pools Burlington
    5
  • What They Told Me To Do, Worked!

    I went in looking for some advice for chemicals to help my green pool turn blue again. A sales person named Lindsay helped me, she was knowledgeable and kind. She explained what would help instead of trying to sell me on multiple items that I didn’t need. What they told me to do, worked! I […]

    Pioneer Family Pools Hamilton
    5
  • I just want to thank you and you team

    We have always been very pleased with the service we get from Pioneer and I just want to thank you and your team for the wonderful experience we have always received from you.Hopefully we will see you in the next week or 2 to purchase the umbrella.

    Pioneer Family Pools Oakville
    5
  • Adreanna & Her Team Covered Every Base For Us!

    We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered  and then shipped to Manitoba. Adreanna arranged everything […]

    Pioneer Family Pools Burlington
    5
  • I’m In Awe Of How Beautiful Our Products Are & What We Do For Our Customers

    As it is my 4 month anniversary with Pioneer, I have to shout out some MASSIVE thank yous! First, Jay P and Brett, this family you hired me to represent, this incredible company of opportunity and helping not only my customers dreams come true, but mine! Had I not been hired, I would of never […]

    Pioneer Family Pools Markham
    5
  • Your Team Is Committed

    You guys rock!  Thank you so much for your help and courtesy.  Although we couldn’t find the right size rug, it wasn’t for the lack of trying. I appreciate all of the attention you paid to my purchase.  Your follow up detail is another case in point of how much your team is committed to […]

    Pioneer Family Pools Burlington
    5
  • I can’t say thanks enough

    Thank you again for your assistance with my new Gazebo per the attached photos. As you can see it looks fantastic and I can’t say thanks enough including how impressed I am with Pioneer Pools.

    Pioneer Family Pools Hamilton
    5
  • Great service deserves recognition

    Hi Courney, I received the moon bed and am in love. Lol thank you very much for your patience with my 50 questions. Great service deserves recognition.

    Pioneer Family Pools Oakville
    4
  • Thank you for the thoughtful gift you included

    We got the delivery yesterday. Thank you so much. The chairs and dining table look beautiful in the backyard. Really appreciate all your help with arranging everything and taking care of the delivery. Also, thank you for the thoughtful gift you included.

    Pioneer Family Pools Oakville
    4
  • They Actually Made The Experience Fun!

    All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!

    Pioneer Family Pools Burlington
    5
  • Thank you for going that extra mile

    We are sending this email to let you know how impressed we were with the customer service we received from Pioneer Pools from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery and had […]

    Pioneer Family Pools Oakville
    5
  • Great Valued Products, Delivered as Promised.

    Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs

    Pioneer Family Pools Burlington
    5
  • He Really Made All The Difference

    It this kind of overall service that will have me recommend Pioneer Pools.

    Pioneer Family Pools Burlington
    4
  • friendly, knowledgeable and professional

    Prices were good and quality is great.

    Pioneer Family Pools Burlington
    5
  • Ashley Dedicated Herself Into Doing The Impossible!

    After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]

    Pioneer Family Pools Hamilton
    5
  • She Has Exceeded Our Expectations!

    Oh wow, you guys have been awesome. Thank you so much to Anna, she has exceeded our expectations! Thank you again for your help and quick action to make things right!

    Pioneer Family Pools Hamilton
    5
  • Superior customer service I recently received

    I would like to take this opportunity to acknowledge the superior customer service I recently received from your Fairview location. This is my second amazing experience with her and after spending 37 years in retail, I feel Pioneer Pools is extremely fortunate to have her as an employee and professional representative of the company. After meeting her […]

    Pioneer Family Pools Burlington
    5
  • You Treated Me With Courtesy & Respect

    Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]

    Pioneer Family Pools Hamilton
    5
  • Courtney Put Considerable Effort Into Locating What We Were Searching For

    I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]

    Pioneer Family Pools Burlington
    5
  • Our Sales Associate Was Simply Outstanding

    I am writing to you about our recent visits and purchases at Pioneer Pools on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and logistics of […]

    Pioneer Family Pools Hamilton
    5
  • Amazing sales person!

    Amazing sales person! I will definitively recommend Pioneer Family Pools to everyone 🙂

    Pioneer Family Pools Burlington
    5
  • Thank you for your time

    Since our purchase we have directed 2 of our friends to Pioneer for their spa and patio furniture purchases. We’ll be back next season to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.

    Pioneer Family Pools Brantford
    4
  • It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!

    Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!

    Pioneer Family Pools Oakville
    5
  • You have excellent customer service

    Adreanna – Thank you – you rock! I must say you have been fantastic to work with through this – very attentive to details, quick to respond, doing over and above what a lot of sales people lack these days -you have excellent customer service ! Please feel free to send this to your manager ! […]

    Pioneer Family Pools Oakville
    4

We know Service!