Testimonials

Pool Reviews

• Thanks for great service and help

  Few of us do take the time to say “Thanks for great service and help”. This little note is to let you know how much I appreciate all the help and advice I have received from Sandra Braby. Since we first met when I needed a new liner Sandra has helped me on several occasions […]

  Eric

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• I’m really impressed

  I’m really impressed with yesterday’s crew and today’s crew on keeping everything safe and most of all clean. Pioneer Pools, Thank You!

  Lilliana & Santo

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• Thanks guys for great job

  Met with Brian Durand, manager of the Markham location in August 2006. He came to our home, took measurments of the back yard to insure a proper fitting pool, and supplied us with a portfolio of information. There was no pressure to sign, he wanted us to take our time and decide on style and […]

  Kate

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Year After Year You Guys Amaze Me!

  I spoke to a gentleman today who helped guide me through my iAqualink process, and I really wanted to say that I really appreciated all of the help. Year after year you guys amaze me. I would never hesitate to recommend you to anyone. I am in public service and sometimes I have clients calling […]

  Kerri Becker

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Absolutely a pleasure

  Mark and I just wanted to let you know how appreciative we are of all the work you put into getting our pool up and running for the long weekend!!! We’ve been in it a few times and absolutely LOVE it!!! The boys are thrilled and we’ve had some very tired campers on our hands […]

  Cat and Mark

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Thanks to you all for a job well done

  To all the staff at Pioneer Family Pools: We would like to say thanks to you all for a job well done! From the time we walked in your door and were greeted by Ron in the Sales Dept. to Kelly in the Installation and Service Dept.we were treated most professionally. A quote was provided […]

  Wade & Mary S

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Really appreciate the service

  Today, July 26th, Taylor called and had a chat with my wife and recommended a site where I might find some more parts for our patio chairs and table. It was so encouraging to know that you followed up on my visit to your store about a month ago, when you helped me find some […]

  Laurie Williams

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Very Good Customer Service!

  Monty and Bob are very good representatives for your firm. They were efficient, professional and good natured. Very good customer service!

  Joe Newton

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Can’t tell you how impressed we are

  Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.

  Charles

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Fabulous job

  We very much wanted to thank you for the fabulous job that you did overseeing our recent pool installation. During the “sale” portion of the project we appreciated your knowledge, professionalism and friendly communication skills and made this an easy and pleasurable experience. Once the pool installation began we were most impressed with your organizational […]

  Scott & Cathy P

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Wonderful experience

  Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

  Rose P.

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Don and I Are Loving Our Pool and Feel It Is The Best Thing We Ever Did!! 

  Don and I are loving our pool and feel it is the best thing we ever did!!  We are extremely happy with your guidance and ideas for the pool and the ‘other’ Matt’s complete professionalism and quality of workmanship on the install of the pool.  Thank you both for helping us to achieve our goal […]

  Don & Angela Denne

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Superb client services

  I’d like to take this opportunity to personally acknowledge Dave Coffer from Pioneer Pools. Having recently survived a new house build followed by extensive landscaping with respective foreman’s on site from both teams, without Dave even being on the property (due to distance), he has managed to solve any issue I had been experiencing from […]

  Kim L

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Job Well Done

  Hi David, we just wanted to say thank you to you and Dillon and his crew for a job well done. They were very professional and took amazing pains to do a great job. We will definitely be recommending you to all we meet. Thanks again!

  Jim & Debbie

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• We love our pool! We love how it has transformed our backyard into a resort-like oasis

  Mike, to you and your awesome team at Pioneer Pools, two thumbs up and a big thank you for our new pool. We love our pool! We love how it has transformed our backyard into a resort-like oasis. I can’t wait to come home from a long day at the office and disappear into my […]

  Chris, Diane, Maya, Alexis and Marley Blair

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• That Experience Was Nothing But Positive & Professional!

  We starting dealing with Dale from Pioneer last fall. Every experience was so positive. Sadly, we ended up having to cancel our pool before it was installed. I will be honest, I fully expected to be given a hard time however that experience was nothing but positive and professional. Thank you Dale. We will recommend […]

  Starr Doleman

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Your Team Was Great To Work With!

  Thanks for the gifts and thanks again for the effort and professionalism delivered by your staff. Right from excavation to pool operation and instruction, your team was great to work with. Please convey our appreciation to Ryan and his team, all of who couldn’t have represented Pioneer Family Pool any better!

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• we sincerely thank you

  We want to say that we greatly appreciate everything you’ve done for us with our pool construction.

  Liz and Charlie, Burlington

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Fantastic Support

  I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

  Jay G

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Very polite, very honest

  Just wanted to let you know that the crew you have working on my pool is great … very polite (super friendly and use appropriate language knowing kids are around) … hard working bunch of guys!!! VERY honest … just brought me a VISA they found at the end of my driveway which happens to […]

  Murphy

  Pioneer Family Pools LondonPioneer Family Pools London

  4

• happy with all aspects

  we are and were very happy with all aspects of the pool. The install etc were great experiences. We were happy to refer you and your team. 

  The Tegelaar

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• I Love The Personalized & Excellent Customer Service!

  I have been a client of Pioneer Family Pools in Hamilton for more than 4 years now. The main reason I continue to go here is that I love the personalized and excellent customer service that the staff in the store has given to us every time we go there. The last two years, I […]

  Luis Lasso

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• All Of Us Are Still Very Much In Awe

  Now to speak on your generosity. As you are aware we are doing a Fundraiser event for Power At Work, who in turn does missions in Guatemala. I thought I had nothing to lose in asking for a donation for our fundraiser. I honestly thought at most we would get a floaty, and I might […]

  Grant & Carol Lamb

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Careful, thorough and pleasant

  Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

  Kristen and Chirs

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• 100% Recommend! We Are Really Happy That We Chose Pioneer Family Pools

  100% Recommend! We worked with Bryn, Twain and Mark from the Oakville Store, and they were just amazing. We were doing our research since May, meeting with different pool companies around the GTA, and the one company that actually took the time, patience and cared for us was Pioneer Pools. Bryn spent hours with us […]

  Farida Y

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Our Experience With Pioneer Pools Has Been A Fantastic Experience!

  Our experience with Pioneer Pools (beginning with Twain) has been a fantastic experience. It was a last minute decision (beginning of June) to put in a pool and it has been the best family decision we have made. Our pool was ready August 10th and we are still enjoying it today. Working with Twain and his […]

  Joanna Blas

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Extremely professional

  My wife and I would like to pass on these comments as to the purchase and installation of our in-ground pool. We obviously had other quotes from competitors but were most impressed with the attention to our needs that you addressed. From the moment we decided to purchase from Pioneer Pools you scheduled and kept […]

  Rick and Elsie

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• …your crew did an amazing job…

  We enjoyed the pool all weekend and I'm sure for many years to come

  Marie, London

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Thankful to you & your team

  We had a choice of now or October 22nd & with Celine going to start the landscaping this week we decided it best to do so now. Where was this nice weather in the summer when you were building our pool? Oh well, we will enjoy it next spring with everything done we can relax […]

  Sandra

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  4

• Amazing job

  With a new baby, we did not have the time to close our pool this year. With the winter fast approaching, we called Pioneer Family Pools who arranged to send a team out the following weekend (very short notice). The two lads they sent worked very quickly and efficiently. We weren’t home (and had already […]

  Sebastian

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5