Testimonials

Pool Reviews

• Pioneer Pools has been the best

  Just to let you know – we purchased our pool this year from Pioneer. From the first meeting with our sales rep to every communication I have had, no matter the location or employee position, the customer service at Pioneer Pools has been the best I’ve seen from a corporation.

  Corey

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• Really impressed

  Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.

  Dennis Stover

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Pioneer Pools Was The Best Price!

  I wanted to thank you for your help in making my pool purchase an easy experience. I shopped the competition and found that Pioneer Pools was the best price. My wife and myself were very impressed with your knowledge and the time you spent to explain all aspects of the pool and the installation process. […]

  Larry Issac

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• We Will Be Sure To Keep Recommending You To All Our Friends!

  Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, extremely polite and totally professional. Thank you for getting us in earlier than originally planned. I know how busy you all must be and to get […]

  Craig Bronson

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Great job

  The pool looks absolutely gorgeous! It’s exactly how I pictured it!! Great job guys.

  Dave Gouveia

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• I Wanted To Acknowledge The Outstanding Service I Received From Matthew!

  I requested your name being Matthew’s boss because I wanted to send you an email to acknowledge the outstanding service I received from Matthew Bradshaw around mid September. As a new owner of an inground pool this August, everything to do with it is new to me and my family and it’s difficult after a […]

  John Smith

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Omg the pool is AMAZING

  Great! Thanks, not sure when we will make it there but within the week for sure. Omg the pool is AMAZING! seriously, we couldn’t be happier! And I’m in love with my liner choice 🙂 thanks so much for your help, u were so great through it all. I truly appreciate all your hard work […]

  Sandi

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  4

• Excellent people to deal with

  Our first experience was when we purchased a hot tub and everyone at Pioneer Pools was very helpful. We have a pool at the cottage and we purchase all of our supplies from Brian, he has always taken the time to help.

  Dave M

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• Thank you for all the help you gave me

  Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in Pioneer and it’s people as a company that stands by it’s Customer […]

  Paul

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Wonderful experience

  Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

  Rose P.

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Thank you Brian and your crew

  My wife and I would just like to thank Brian and his crew/staff for making our backyard dream come true. We were explained what to expect and not only did Pioneer Pools deliver, they were right on time and guided us during the entire process. First class all the way!! Thanks also to Scottish Gas […]

  Scott and Mary Sullivan

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Truly a dream come true

  Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank Pioneer Family Pools for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. Pioneer obviously has […]

  Stef & Brad

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Can’t tell you how impressed we are

  Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.

  Charles

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• I Highly Recommend Pioneer Family Pools

  I wanted to give a big end of the season shout out to Pioneer Hamilton. This was our first season with our new pool and it was awesome! Huge thanks to Chris Switzer for all of your guidance and support in designing our pool, during the build, the opening and for all of the ongoing […]

  Michael Loncarich

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Pioneer Family Pools Has Definitely Been The Most Reliable & Dependable

  We had a pool installed this summer by Pioneer Family Pools. All aspects of the installation were done on time and thorough. Over the past year we have had many trades at our home, as we have renovated top to bottom. Pioneer Family Pools has definitely been the most reliable and dependable.

  Jack Callect

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Highly Recommended!

  We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

  Noah S, Barrie

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Our Experience With Pioneer Pools Has Been A Fantastic Experience!

  Our experience with Pioneer Pools (beginning with Twain) has been a fantastic experience. It was a last minute decision (beginning of June) to put in a pool and it has been the best family decision we have made. Our pool was ready August 10th and we are still enjoying it today. Working with Twain and his […]

  Joanna Blas

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• The pool installation went very smoothly

  We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]

  J. Penney

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Thanks guys for great job

  Met with Brian Durand, manager of the Markham location in August 2006. He came to our home, took measurments of the back yard to insure a proper fitting pool, and supplied us with a portfolio of information. There was no pressure to sign, he wanted us to take our time and decide on style and […]

  Kate

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Never get the feeling of being pressured

  Purchased a custom pool safety cover from Brian after some initial research of various companies. He’s able to help with questions that I have and was flexible in offering alternatives based on the cost and requirements. Got it after about 3 weeks and installed it myself and happy with it. The cost is reasonable and […]

  Jason

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• It Was Refreshing To Deal With Someone Like Carlos!

  This week we had Pioneer Pools do our pool opening for the first time. We had some things to work out with the pump and filter during start up, and Carlos was excellent to deal with. He was responsive, communicative, and knowledgable. Our pool is now up and running perfectly, thanks to Carlos’s attention and […]

  Cam Cooke

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• …your crew did an amazing job…

  We enjoyed the pool all weekend and I'm sure for many years to come

  Marie, London

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Fabulous job

  We very much wanted to thank you for the fabulous job that you did overseeing our recent pool installation. During the “sale” portion of the project we appreciated your knowledge, professionalism and friendly communication skills and made this an easy and pleasurable experience. Once the pool installation began we were most impressed with your organizational […]

  Scott & Cathy P

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Best Customer Service Ever!

  Best customer service ever! We purchased an in-ground pool last summer with Chris…amazing! And we’ve recently purchased a hot tub for therapy with Dale, hands down the best tub for my needs. Delivery guys Jay and Mark we professional and fast! Wouldn’t go anywhere else! Everyone in the store goes above and beyond for customers!

  Bettina Arsenault

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Fast, respectful and precise!

  He answers his phone... all the time! He walked us through every step of the way.

  Kham and Suzy, Hamilton

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Year After Year You Guys Amaze Me!

  I spoke to a gentleman today who helped guide me through my iAqualink process, and I really wanted to say that I really appreciated all of the help. Year after year you guys amaze me. I would never hesitate to recommend you to anyone. I am in public service and sometimes I have clients calling […]

  Kerri Becker

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• A pool, wine and chocolate

  Hello Jeremy, We just wanted to let you know that we found a very yummy looking box of chocolate outside our door last night and guessing by the logo on the chocolate, we are suspecting you had something to do with it? LOL!!! That was a delightful find!!! Thank you so much!!!! You guys definitely […]

  Mike and Kathleen MacDonald

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Fantastic Support

  I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

  Jay G

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Your the Best

  Our pool was operational and ready to go, as promised in time for our grandson’s 6th Birthday party. It was a great day! A year and a bit later, the cheque has been cashed, and everything essentially finalized. As inexperienced new ‘in-ground’ pool owners, there have been a few glitches. But Chris Switzer has always […]

  Pat & Joanne Vanravenswaay

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• A smile from a forever customer

  The work ethic of Pioneer Pools in London, Ontario, impressed me on multiple levels from the first phone call I had with Matt Dawiczwki. Matt was personable, professional and courteous and super responsive to next iterations for the seemingly complicated pool installation process which he made seamless and straightforward. The team brought forth a beautiful […]

  Nikki Munkley

  Pioneer Family Pools LondonPioneer Family Pools London

  4