Testimonials

Pool Reviews

• All Of Us Are Still Very Much In Awe

  Now to speak on your generosity. As you are aware we are doing a Fundraiser event for Power At Work, who in turn does missions in Guatemala. I thought I had nothing to lose in asking for a donation for our fundraiser. I honestly thought at most we would get a floaty, and I might […]

  Grant & Carol Lamb

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• His Honesty Was A Breath Of Fresh Air After Dealing With Other Local Pool Companies!

  Our family had a great experience last summer with Chris Currah of the Newmarket location. Chris is extremely knowledgeable and only sold us products that we need. His honesty was a breath of fresh air after dealing with other local pool companies that were out to make a buck. Chris went out of his way […]

  Christina Tavares

  Pioneer Family Pools NewmarketPioneer Family Pools Newmarket

  5

• Very Good Customer Service!

  Monty and Bob are very good representatives for your firm. They were efficient, professional and good natured. Very good customer service!

  Joe Newton

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Great Customer Service!

  I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.

  Corry Ferreira

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• The Services Exceeded My Expectations!

  The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!

  Anonymous

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• I will continue to tell my friends to frequent your business

  I have recently moved into a house (with pool) in Brantford. Pool was in poor shape. As a result of the pool’s condition I have been to this store at least 8 times to purchase replacement parts for the filtration system up to a salt water chlorinator as well as other items to enhance the […]

  Barbra

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Absolutely a pleasure

  Mark and I just wanted to let you know how appreciative we are of all the work you put into getting our pool up and running for the long weekend!!! We’ve been in it a few times and absolutely LOVE it!!! The boys are thrilled and we’ve had some very tired campers on our hands […]

  Cat and Mark

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Fast, respectful and precise!

  He answers his phone... all the time! He walked us through every step of the way.

  Kham and Suzy, Hamilton

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• We would recommend Pioneer Pools

  We have been enjoying our pool and the process has been quicker than expected. We would recommend Pioneer pools to others.

  The Pauls

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• The Team Who Installed Our New Canister Filter System Was Stellar!

  The team who installed our new canister filter system was stellar and the crew that opened our pool were very helpful. Many thanks!

  Michele Hedrei

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• A smile from a forever customer

  The work ethic of Pioneer Pools in London, Ontario, impressed me on multiple levels from the first phone call I had with Matt Dawiczwki. Matt was personable, professional and courteous and super responsive to next iterations for the seemingly complicated pool installation process which he made seamless and straightforward. The team brought forth a beautiful […]

  Nikki Munkley

  Pioneer Family Pools LondonPioneer Family Pools London

  4

• Thank you Brian and your crew

  My wife and I would just like to thank Brian and his crew/staff for making our backyard dream come true. We were explained what to expect and not only did Pioneer Pools deliver, they were right on time and guided us during the entire process. First class all the way!! Thanks also to Scottish Gas […]

  Scott and Mary Sullivan

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• We’re Very Happy!

  We are very happy with the finished look of our pool and concrete work that Pioneer Pools did for us. I would highly recommend Pioneer Pools to anyone who asked!!

  Pat and Theresa Meehan

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Great work

  Hi guys, I just wanted to send a note thanking you for the great work. Twain/Brian I’m not sure who you report to but I would like them to know that the sales cycle, construction, timeliness and overall attention to customer service was outstanding! – Looking forward to the finishing touches.

  Harri S

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• We were welcomed like family

  I’m not one to credit amazing customer service unless I’m blown away. From the moment we walked into the store to price our new in ground pool we were welcomed like family. Chris Switzer is an amazing sales rep that made us feel beyond comfortable. From the quoting process to the building process and even […]

  Aren White

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• The best home renovation experience I have had

  Hello Chris, I wanted to take a minute and share with you the best home renovation experience I have had to date! We were scheduled to begin our pool installation on July 16th. John contacted us July 11th, and graciously offered to begin our pool ahead of schedule. As I am sure you are well […]

  Mary H

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• We Were Sad To See Them Finish As That’s How Much We Enjoyed The Experience!

  I highly recommend! We had the best experience from day one dealing with both Matts; they were so helpful and explained everything that we asked! The best part was the working crew, they were so professional and worked their butts off every time they were here ! Our pool was completed in a timely manner […]

  Jody Golinowski

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• We Were Very Pleased & Highly Recommend Them For The Job!

  We were very pleased with the services of Mike and the Pioneer Family Pools construction team, and I am glad that we made the right choice of choosing them for the construction of the pool in our home. The whole process was very smooth and the job was completed in a short period, and as […]

  Wafa & Hazem

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• It Has Been A Great Experience Working With The Team!

  I just wanted to reach out and share feedback now that Don and his crew have wrapped up the deck pour this morning; and have left site to let Cedar Springs to start their work. Don and his crew were great to deal with during their time on site!  They were professional, courteous, hard-working, polite, kept a […]

  Dan Drewett

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Thank you again to Pioneer Pools

  We chose Pioneer Pools this past summer to help create the backyard of our dreams. We would specifically like to commend and thank Mr. Twain Warren, who was our first and primary contact during the entire project. Twain is the epitome of excellent service, from initial consultation and contract, to completion of project. Twain consistently […]

  Audrey Alvaro and Danny Vitali

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Extremely professional

  My wife and I would like to pass on these comments as to the purchase and installation of our in-ground pool. We obviously had other quotes from competitors but were most impressed with the attention to our needs that you addressed. From the moment we decided to purchase from Pioneer Pools you scheduled and kept […]

  Rick and Elsie

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• I Would Recommend Pioneer Pools To Anyone!

  We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

  Robert Macdonald

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Fantastic Support

  I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

  Jay G

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Courtesy, knowledge, and professionalism

  We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

  Mario and Bella

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• You Can Buy Pool Supplies Anywhere But You Can’t Buy Good Customer Service Like This!

  I am a new owner of an inground pool and when we took the cover off after the winter we noticed that the liner was all bubbled out all around the pool and of course I panicked. I called the first pool store that I googled and the lady who answered talk me through what, […]

  Christine Smil

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• This Is Why I’ve Been A Customer For Over 20 Years!

  I purchased a new snap-in winter cover for my pool but was unhappy with how it fit. The assistant store manager, Carl Hayes, and Rymal road store manager, Anna Wiemelink, sent it back to the manufacture for assessment. Even though the manufacture disagreed with my measurements and would do nothing, Pioneer supplied me with a […]

  Rick Kempf

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• You guys rock

  Hello Ron, I just wanted to take the opportunity to take the time to thank you and the staff from Pioneer Pools with their professionalism and attention to detail! Ron, while selecting a pool with my family you very informative and knowledgeable about your products and provided us with some different options and ideas. You […]

  Scott E.

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• The Installation Went Exactly As Scheduled & There Were No Delays!

  Chris from Pioneer Family Pools made the whole planning process feel effortless. He is very knowledgeable and was always there to answer every question we had. We were nervous, as it’s a big investment and our first pool, but he walked us through every step of the way. The installation went exactly as scheduled and […]

  Sydney Borsi

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Best Thing We’ve Ever Done!

  We love our Pioneer Pool. The sales and all installation and service technicians (pool, electrical and gas) were all extremely professional and on time. Best thing we’ve ever done!

  Jon Abrams

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Fabulous to work with

  Hi Twain, By the way, we are totally pleased with the new pool. Your company was fabulous to work with. I was amazed at how efficient the whole process was. Made our life easy.

  Brian Gigun

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4