Testimonials

Pool Reviews

• Wonderful experience

  Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

  Rose P.

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• We Were Very Pleased & Highly Recommend Them For The Job!

  We were very pleased with the services of Mike and the Pioneer Family Pools construction team, and I am glad that we made the right choice of choosing them for the construction of the pool in our home. The whole process was very smooth and the job was completed in a short period, and as […]

  Wafa & Hazem

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Wonderful!

  Everyone has been so amazing in helping us navigate issues that have come up as well as taking care of the pool for us while we were away.

  Joanna Bates

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Excellent people to deal with

  Our first experience was when we purchased a hot tub and everyone at Pioneer Pools was very helpful. We have a pool at the cottage and we purchase all of our supplies from Brian, he has always taken the time to help.

  Dave M

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• True Expertise and Courtesy

  Markham’s service team tested our water sample today which indicated the pool needed four more bags of salt. They also helped me load my car, me thinking my wife and I would be able to handle them between the two of us… We did not  realize how heavy and awkward they were even for the two […]

  Sheldon

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• My Boys Are Loving The Pool! I Can’t Get Them Out!

  My boys are loving the pool!  I can’t get them out!

  Dawn B

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• This Year’s Team Was Much Better Than The Ones We Have Had

  This year’s team was much better than the ones we have had in the last few years. They cleaned up after themselves, and didn’t leave much for me to do. Thank you so much Pioneer Pools!

  Steve Ichelson

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Thank you again!

  Pool went in on Monday and we’re loving it

  Will Myers, London

  Pioneer Family Pools LondonPioneer Family Pools London

  4

• Thankful For The Terrific Job That Pioneer Did

  Mike, I would just like to say a “final thanks” for the terrific job Pioneer did on the pool, and how pleased we are with the results. You were very helpful in the scoping/selection process and throughout the entire project. The price was fair. The quality of the system is excellent. Don and team were […]

  Ron & Cheree S.

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Pioneer Pools has been the best

  Just to let you know – we purchased our pool this year from Pioneer. From the first meeting with our sales rep to every communication I have had, no matter the location or employee position, the customer service at Pioneer Pools has been the best I’ve seen from a corporation.

  Corey

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• Can’t tell you how impressed we are

  Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.

  Charles

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Professional job and expert workmanship

  My wife and I recently purchased a pool and hot tub from Pioneer in Brantford. Erich was awesome he helped out any problems and made things right. He also is a great salesman and knows his products inside and out. Andrew the plumber was just as good! He did a very professional job and expert […]

  Andy R

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• A stress free journey to the exciting end

  Dear Ms. Tusim I wanted to take the opportunity to thank Pioneer Pools Burlington for the excellent experience of purchasing a pool from your location. From start to finish, the experience was a stress free journey to the exciting end of owning owr own pool. I would like to make specific mention of our sales […]

  The Wiseman Family

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Extremely professional

  My wife and I would like to pass on these comments as to the purchase and installation of our in-ground pool. We obviously had other quotes from competitors but were most impressed with the attention to our needs that you addressed. From the moment we decided to purchase from Pioneer Pools you scheduled and kept […]

  Rick and Elsie

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• A pleasure doing business with you

  I would like to thank you for your great service and understanding with regards to all my pool needs and accessories. It was a pleasure doing business with you and your staff, I will be sure to pass on a positive referral to Pioneer Pools.

  Jack

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Careful, thorough and pleasant

  Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

  Kristen and Chirs

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Your Pool Gallery Has By Far Been The Most Helpful! 

  I am from Columbus, Ohio and I was trying to make pool liner/step selections when I came across your website. I will be up front and tell you that we are unable to use your company as you do not serve in our area but, your gallery has by far been the most helpful!  Most […]

  Krista McKee

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Pioneer Pools Was The Best Price!

  I wanted to thank you for your help in making my pool purchase an easy experience. I shopped the competition and found that Pioneer Pools was the best price. My wife and myself were very impressed with your knowledge and the time you spent to explain all aspects of the pool and the installation process. […]

  Larry Issac

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• I Will Recommend Them Highly To Anyone!

  Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]

  Linda Mcarddle

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Thank you for all the help you gave me

  Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in Pioneer and it’s people as a company that stands by it’s Customer […]

  Paul

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• 5 Stars!

  We’ve been in the pool every day and have had a ton of people over who love the steps; most importantly the grandkids and I! The crew worked hard, and Matt was always straight forward with us about what was happening. 5 stars!

  Maureen Murphy

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• A great experience

  We would like to take the time to thank you for the great experience in having a pool built by Pioneer Pools. We sincerely appreciate your responsiveness and the way you conducted business. It all started by meeting you, giving us professional advice, informing us about timing, expenses, etc .. to avoid unpleasant surprises. During […]

  Neil & Martine Jamison

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• The job was completed quickly and professionally

  The job was completed quickly and professionally. The workers were courteous and knowledgeable. We were extremely happy with the customer service we received when an issue arose. They responded quickly and resolved our issues with a “no nonsense” attitude. They were referred to us and I would recommend them to anyone.

  Celia

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• Your Team Was Great To Work With!

  Thanks for the gifts and thanks again for the effort and professionalism delivered by your staff. Right from excavation to pool operation and instruction, your team was great to work with. Please convey our appreciation to Ryan and his team, all of who couldn’t have represented Pioneer Family Pool any better!

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Your the Best

  Our pool was operational and ready to go, as promised in time for our grandson’s 6th Birthday party. It was a great day! A year and a bit later, the cheque has been cashed, and everything essentially finalized. As inexperienced new ‘in-ground’ pool owners, there have been a few glitches. But Chris Switzer has always […]

  Pat & Joanne Vanravenswaay

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Fantastic Support

  I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

  Jay G

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Keep Up The Great Customer Service

  It is my pleasure to write a positive review of Pioneer Family Pools – Brampton and specifically about Dave Hrycyna. As a first time pool owner, I had many worries about managing the pool properly. A pool is a large investment and I was scared I’d screw some things up. Dave has been my go […]

  Katherin Soares, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Dale & Pioneer Family Pools Go Above & Beyond!

  We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]

  Pedro Ferreira

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Truly a dream come true

  Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank Pioneer Family Pools for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. Pioneer obviously has […]

  Stef & Brad

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Courtesy, knowledge, and professionalism

  We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

  Mario and Bella

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5