Testimonials

Pool Reviews

• A pleasure doing business with you

  I would like to thank you for your great service and understanding with regards to all my pool needs and accessories. It was a pleasure doing business with you and your staff, I will be sure to pass on a positive referral to Pioneer Pools.

  Jack

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Everything has been fabulous!

  Dear Twain, We’re loving the pool! Thank you! Everything has been fabulous!

  Mato & Rose Bilic

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Fantastic Customer Service!

  Fantastic Customer Service! Purchased a pool from Dale Craig, a supportive, knowledgeable experience from the sales team through to the installations! Very receptive to further inquiries and questions regarding maintenance. Now looking at a hot tub and I will only go to Pioneer Family Pools. Keep up the great work especially in regards to quality […]

  Tammy Clark

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Absolutely a pleasure

  Mark and I just wanted to let you know how appreciative we are of all the work you put into getting our pool up and running for the long weekend!!! We’ve been in it a few times and absolutely LOVE it!!! The boys are thrilled and we’ve had some very tired campers on our hands […]

  Cat and Mark

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• You Know Your Business & This Is Why You Are Number One In The Pool Business

  The device team that came out to close my pool were excellent. I want them back next year. As a company you are top rated. Always friendly and willing to answer any questions. You know your business and this is why you are number one in the pool business.

  Jake Smith

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• You definitely have our recommendation…

  Really enjoying the pool so far

  Chad, London

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• I Am Very Impressed By The Level Of Professionalism!

  I’m writing you to express my appreciation. I am very impressed by the level of professionalism that the excavating team showed on Friday. I can’t say enough good things, and had my neighbours talking to me about the great impression left after clean up. Please let the team know of our appreciation, and thanks.

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Pioneer Family Pools transformed my backyard

  Pioneer Family Pools literally transformed my backyard. Everything I have purchased has been long lasting and great quality – I have had my inground pool for over 15 years, and only changed my hot tub to upgrade to a larger model. The patio furniture has been durable as well, and I frequently get compliments on […]

  Gerry M

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  4

• I’m Still In Awe Of Your Generosity & Kindness

  I am still in awe at your generosity and kindness. I want to say that dealing with Lisa Hinic and Pioneer Pools staff was such a good experience. Not only did we have our pool set up 2 weeks before schedule but everyone that had a hand in getting the pool up was such a […]

  Carol & Grant Lamb

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Year After Year You Guys Amaze Me!

  I spoke to a gentleman today who helped guide me through my iAqualink process, and I really wanted to say that I really appreciated all of the help. Year after year you guys amaze me. I would never hesitate to recommend you to anyone. I am in public service and sometimes I have clients calling […]

  Kerri Becker

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Courtesy, knowledge, and professionalism

  We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

  Mario and Bella

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Customers At This Store Engage With Dave & Appreciate His Knowledge!

  Customers at this store engage with Dave and appreciate his knowledge, competency and genuine passion to serve well in the small things, and the big things. He’s a guy who seems to also have a passion for performance. He’s a guy who the team listens to and respects. I’m reaching out as one leader to […]

  Glen Robson

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• A great experience

  We would like to take the time to thank you for the great experience in having a pool built by Pioneer Pools. We sincerely appreciate your responsiveness and the way you conducted business. It all started by meeting you, giving us professional advice, informing us about timing, expenses, etc .. to avoid unpleasant surprises. During […]

  Neil & Martine Jamison

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• You went above and beyond!

  Perfect!! Thanks for all your help Twain. You have gone above and beyond.

  Bellile Family

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• We were welcomed like family

  I’m not one to credit amazing customer service unless I’m blown away. From the moment we walked into the store to price our new in ground pool we were welcomed like family. Chris Switzer is an amazing sales rep that made us feel beyond comfortable. From the quoting process to the building process and even […]

  Aren White

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Thank you for all your help

  We just wanted to send you a quick note to thank you for all your help with the pool. It does look great and we are enjoying it!!

  John and Adriana

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Thank you again to Pioneer Family Pool

  Well the J.B.M.H. Fashion Fantasia Fundraiser at the RBG was a resounding success, fun was has by all. Of the 8 Fantasy Packages (raffles) the Entertainment Package which featured “The Belmont” set was BY FAR the most popular! It’s winner was thrilled, she hugged everyone numerous times! Thank you again to Pioneer Family Pools, your […]

  Joseph Brant Hospital

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Our first pool purchase was so simple

  Just a quick note to express our sincere thanks for making our first pool purchase so simple! We thought it would require a ton of work on our part. NOT TRUE! It started with Mark Mowsen, our sales rep. We called him to inquire about pricing and financing. He gave us every detail over the […]

  Kim & Bill V

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Don and I Are Loving Our Pool and Feel It Is The Best Thing We Ever Did!! 

  Don and I are loving our pool and feel it is the best thing we ever did!!  We are extremely happy with your guidance and ideas for the pool and the ‘other’ Matt’s complete professionalism and quality of workmanship on the install of the pool.  Thank you both for helping us to achieve our goal […]

  Don & Angela Denne

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Amazing job

  With a new baby, we did not have the time to close our pool this year. With the winter fast approaching, we called Pioneer Family Pools who arranged to send a team out the following weekend (very short notice). The two lads they sent worked very quickly and efficiently. We weren’t home (and had already […]

  Sebastian

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• Way beyond expectations

  Good Morning Jeremy… Well the liner is in and the pool is full. Chris certainly is an ambassador for Pioneer Pools. I believe he goes way beyond your expectations. With all the turmoil and stress that is associated with putting in a pool, just his taking time to talk and explaining what is happening and […]

  Joanne & Ray

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Thank you again

  Thank you again for everything that you’ve done and continue to do for our project. We’re so glad that we went with you and Pioneer Pools for our pool. Take care!

  Laura

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Nothing short of amazing

  Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

  Shawn Fillion

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• I Love The Personalized & Excellent Customer Service!

  I have been a client of Pioneer Family Pools in Hamilton for more than 4 years now. The main reason I continue to go here is that I love the personalized and excellent customer service that the staff in the store has given to us every time we go there. The last two years, I […]

  Luis Lasso

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• happy with all aspects

  we are and were very happy with all aspects of the pool. The install etc were great experiences. We were happy to refer you and your team. 

  The Tegelaar

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• What A Pleasant Surprise

  December 6th is “Nikolaus Tag” day, celebrated by Southern Bavarian Germans, where children receive a visit from Father Christmas and get some yummy treats. Low and behold, we were at Mom’s having our little traditional celebration when a package arrived from Pioneer Family Pools! It was a yummy box of truffles/chocolates!! What great timing that […]

  Sigrid, Joey and Diana Palovcik/Bolic

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• A pool, wine and chocolate

  Hello Jeremy, We just wanted to let you know that we found a very yummy looking box of chocolate outside our door last night and guessing by the logo on the chocolate, we are suspecting you had something to do with it? LOL!!! That was a delightful find!!! Thank you so much!!!! You guys definitely […]

  Mike and Kathleen MacDonald

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Making a worry free experience

  Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]

  David S

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  4

• Continuously Goes Above beyond

  Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer pool and an amazing employee. I have thanked him, but please make it a point to thank […]

  G.P.Houle

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• The pool installation went very smoothly

  We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]

  J. Penney

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4