Our Service Department offers a wide variety of repair services to meet all of your pool needs. From service calls to complete replacement of your pool’s plumbing pad, we do it all!
Our experienced service technicians have the ability to service and install all pool equipment in an efficient and professional fashion.
We offer the following Equipment Services:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know pools. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
Our family recently decided to get the hot tub we’ve been talking about for some time. After a lot of shopping around, we decided on a Hot Springs tub from Pioneer Pools in Newmarket. We have gone to Pioneer for many years for pool water testing, and chemicals, and have always been happy with their […]
I want say thank you again for for getting the situation cleared ASAP! You were extremely helpful and we look forward to doing more business with you in the future!
You must be commended on your customer service. My experience in having a brominator installed by your team has been terrific. The entire process from start to finish was a refreshing eye opener and a text book study on how to deliver a great customer experience. From the beginning, your representative, Biata, at your Burlington […]
Mike R was fantastic with his service on my hot tub. He was resourceful and knowledgable. He provided great customer service when I required a new part and followed up the same day and even booked a follow up the next day. I had a great experience with Mike and would recommend Pioneer Family Pools […]