Our Service Department offers a wide variety of repair services to meet all of your pool needs. From service calls to complete replacement of your pool’s plumbing pad, we do it all!
Our experienced service technicians have the ability to service and install all pool equipment in an efficient and professional fashion.
We offer the following Equipment Services:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know pools. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
I just wanted to send a quick note on how pleased I am that I chose Pioneer Family Pools to do my work. Rod has been fantastic – he takes his time to make sure everything is right and answers any questions I have. A companies reputation is basically in the hands of their front […]
I recently purchased some items that I needed for my pool opening and I could not find the items I was looking for on your web sight, so I opted to calling the Hamilton store on Rymal Road east . The young lady who I dealt with was extremely helpful and knew what she was […]
You must be commended on your customer service. My experience in having a brominator installed by your team has been terrific. The entire process from start to finish was a refreshing eye opener and a text book study on how to deliver a great customer experience. From the beginning, your representative, Biata, at your Burlington […]
Been having my pool closed by your guys for the past 11 years and these guys were by far the best!