If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
Your the Best
Our pool was operational and ready to go, as promised in time for our grandson’s 6th Birthday party. It was a great day! A year and a bit later, the cheque has been cashed, and everything essentially finalized. As inexperienced new ‘in-ground’ pool owners, there have been a few glitches. But Chris Switzer has always […]
Pat & Joanne Vanravenswaay
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The pool installation went very smoothly
We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]
J. Penney
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Very patient, understanding, and helpful
I’m very, very happy with the work completed. Chris O’Connor did an outstanding job on the stairs and they look GREAT! I’m very pleased with everyone in the store, helping me and my family with choosing our liner, and explaining/outlining the whole process, as you were very patient, understanding, and helpful. The colour selector on […]
Chris
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Making a worry free experience
Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]
David S
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
4
Amazing job
With a new baby, we did not have the time to close our pool this year. With the winter fast approaching, we called Pioneer Family Pools who arranged to send a team out the following weekend (very short notice). The two lads they sent worked very quickly and efficiently. We weren’t home (and had already […]
Sebastian
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
No Regrets
We bought a pool this summer from Pioneer Pools in Brampton. Dave was extremely helpful, knowledgeable and friendly and made it a positive experience. I’ve been back a few of times to get water tested. Dave always greets me with a smile and answers any questions I have. And not just Dave, anyone I have […]
Robert Tomazincic, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Thank You For The Excellent Service In Building Our Pool!
We wanted to say thank you for the excellent service in building our pool. There were others who quoted and we are very happy that we chose Pioneer. From the start to current day, we’ve been very happy with the results of our new pool. It started with your guidance and leadership as we attempted to […]
Ian & Kristen McLain
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We were welcomed like family
I’m not one to credit amazing customer service unless I’m blown away. From the moment we walked into the store to price our new in ground pool we were welcomed like family. Chris Switzer is an amazing sales rep that made us feel beyond comfortable. From the quoting process to the building process and even […]
Aren White
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pioneer Family Pools Is A Company That Is Committed To Their Customer Satisfaction
I wanted to make sure to send an email to express our gratitude and expand on the great experience that we have had dealing with Pioneer Family Pools and specifically Chris Switzer from your Hamilton location. The experience has been nothing but fantastic from day one, our initial conversation with Chris put us at ease […]
Chris Ward
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Can’t tell you how impressed we are
Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.
Charles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Fabulous to work with
Hi Twain, By the way, we are totally pleased with the new pool. Your company was fabulous to work with. I was amazed at how efficient the whole process was. Made our life easy.
Brian Gigun
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
4
friendly approach and great ideas
He was available to us whenever we needed a question answered. He was able to assist us in getting our pool in the fall, shortly after we moved in, which is exactly what we wanted.
Brenda and Marc F., Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Great Customer Service!
I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.
Corry Ferreira
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Pioneer has always been very professional
I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!
Rick Denyes, Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I’m Still In Awe Of Your Generosity & Kindness
I am still in awe at your generosity and kindness. I want to say that dealing with Lisa Hinic and Pioneer Pools staff was such a good experience. Not only did we have our pool set up 2 weeks before schedule but everyone that had a hand in getting the pool up was such a […]
Carol & Grant Lamb
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
It Was Refreshing To Deal With Someone Like Carlos!
This week we had Pioneer Pools do our pool opening for the first time. We had some things to work out with the pump and filter during start up, and Carlos was excellent to deal with. He was responsive, communicative, and knowledgable. Our pool is now up and running perfectly, thanks to Carlos’s attention and […]
Cam Cooke
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Year After Year You Guys Amaze Me!
I spoke to a gentleman today who helped guide me through my iAqualink process, and I really wanted to say that I really appreciated all of the help. Year after year you guys amaze me. I would never hesitate to recommend you to anyone. I am in public service and sometimes I have clients calling […]
Kerri Becker
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
It Has Been The Best Customer Service That I Have Ever Experienced
I have to say Twain, your follow up is great. It has been the best customer service that I have ever experienced. You make it feel like we are your only priority, which I know is not the case.
Jenny Rodriquez
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
We’re Very Happy!
We are very happy with the finished look of our pool and concrete work that Pioneer Pools did for us. I would highly recommend Pioneer Pools to anyone who asked!!
Pat and Theresa Meehan
Pioneer Family Pools LondonPioneer Family Pools London
5
Our Experience With Pioneer Pools Has Been A Fantastic Experience!
Our experience with Pioneer Pools (beginning with Twain) has been a fantastic experience. It was a last minute decision (beginning of June) to put in a pool and it has been the best family decision we have made. Our pool was ready August 10th and we are still enjoying it today. Working with Twain and his […]
Joanna Blas
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Fast, respectful and precise!
He answers his phone... all the time! He walked us through every step of the way.
Kham and Suzy, Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Everything has been fabulous!
Dear Twain, We’re loving the pool! Thank you! Everything has been fabulous!
Mato & Rose Bilic
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
The Installation Went Exactly As Scheduled & There Were No Delays!
Chris from Pioneer Family Pools made the whole planning process feel effortless. He is very knowledgeable and was always there to answer every question we had. We were nervous, as it’s a big investment and our first pool, but he walked us through every step of the way. The installation went exactly as scheduled and […]
Sydney Borsi
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Quick, efficient, very personable
I have to tell you that the excavators were top notch. I don’t know how they dug such a perfect shape (it was a work of art!) They were quick, efficient, very personable and cleaned up after they left. Super team!
Rebecca
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
We Couldn’t Have Done It Without You
We are two retired seniors living in Unionville who have just converted our chlorine pool to saltwater with the help of your crew from Pioneer Pools. It was indeed a pleasure to meet Craig and his colleague. They had to return a couple of times to resolve an issue that required more professional help, as […]
Shelly & Bendel
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
Pioneer Pools Was The Best Price!
I wanted to thank you for your help in making my pool purchase an easy experience. I shopped the competition and found that Pioneer Pools was the best price. My wife and myself were very impressed with your knowledge and the time you spent to explain all aspects of the pool and the installation process. […]
Larry Issac
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
So happy we went with Pioneer
We are beyond thrilled with the pool. So happy with the work and finished product. So happy we went with Pioneer, you guys are awesome!!!
Michelle West, Halton
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Thanks for great service and help
Few of us do take the time to say “Thanks for great service and help”. This little note is to let you know how much I appreciate all the help and advice I have received from Sandra Braby. Since we first met when I needed a new liner Sandra has helped me on several occasions […]
Eric
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Highly Recommended to everyone I know!
Thank you so much for your lovely present and for all the help you provided me. You are the best and highly recommended for anyone I know.
George
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Hot Tub Reviews
We Love Our New Hot Tub!
My wife and I love our new hot tub we bought from Chris at Pioneer Pools! The installation crew was excellent and took the time to explain the operation of the hot tub. The staff at Pioneer has been really helpful with testing our water and giving us water care tips. The only snag came […]
Alan Rover
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
Go Big, Go Cantabria!
Comfort, ease of maintenance, and overall efficiency make the Cantabria Spa a worthwhile choice. Extremely spacious design fits 8 adults comfortably. My family and I highly recommend it!
Kristina Gropest
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Great Customer Service!
I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.
Corry Ferreira
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Personal, Friendly Service!
For us, it was all about personal, friendly service and that’s what we enjoyed at Pioneer Family Pools in Burlington. We knew the hot tub brand, HotSpring Spas, was reliable from research, reviews and from the fact that Pioneer sold them. But helping us select a model, accommodating a wet test, welcoming pictures of our […]
John Picone
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Size Is Perfect!
This is our second Caldera spa as we had a Caldera Martinique for 15 years. The new Seychelles is fantastic! The jet system is very adjustable. The size perfect for me and my wife. The best part is the salt water system. Do no get your hot tub without it! The water quality is excellent […]
Joe Scallinari
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Such A Great Spa!
The Highlife Aria is such a great spa! WE are really enjoying the lounge. The wireless remote is also great and so convenient!
Daryl White
Pioneer Family Pools LondonPioneer Family Pools London
5
I Am One Happy, Hot Tubber!
I have only had my Aspire Spa for a week, but so far I love it so much! Our hot tub is the perfect size for the two of us and fits on our lanai wonderfully; and we still have walk room. I am one happy, hot tubber!
Sheryl Thurston
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
I’m In Awe Of How Beautiful Our Products Are & What We Do For Our Customers!
As it is my 4 month anniversary with Pioneer, I have to shout out some massive “thank yous”! First, Jay P and Brett, this family you hired me to represent, this incredible company of opportunity and helping not only my customers dreams come true, but mine! Had I not been hired, I would of never […]
Martha Mintsopoulos
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
We Love Our Fantasy Spa!
We love our fantasy spa. It is the perfect size for our family of four. The price was great and it is easy to maintain!
Jennifer Defranco
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
The Relay Hot Tub Is Top Notch!
Thank you to the service team at Pioneer Family Pools Vaughan for getting my hot tub in to my garden, as that was a task on its own. The demo that i was shown was great and the technicians cleaned up after they had finished. The Relay is amazing and I’m so glad that I […]
Mandy Milinkovich
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
I Couldn’t Be Happier!
We love our spa, the amenities are wonderful! The waterfall is beautiful and restful when lit up in the dark. The massage works all those sore muscles with just the right amount of pressure. The controls are very straightforward and easy to see at night. The size of the tub seats 4 to 5 people […]
Tina Escino
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank you!
I have had trouble with my plug and play hot tub. I have had a young woman tech come out the last two times and she has been very good. Yesterday she stayed until she got it working! I thanked her but wanted to leave a report for her on her great job yesterday.
Joel J.
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Best Purchase Ever!
We bought our Limelight Pulse from Pioneer Family Pools Hamilton. The staff at Pioneer has been incredibly helpful with our purchase and made life very easy for us. From initial deposit to delivery day, they have been fantastic and so helpful. The Pulse itself is of brilliant quality and we are very pleased with it. […]
Nick Boncano
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Have Owned HotSpring Hot Tubs Since 1990!
We are on our fourth HotSpring Spa’s hot tub. We have owned HotSpring Hot tubs since 1990! We just bought the Limelight Prism and we could not be more in love with it. You can not go wrong with Pioneer Family Pools and a HotSpring Spa!
Bill Jacobs
Pioneer Family Pools LondonPioneer Family Pools London
5
What A Great Spa!
What a great spa for an even greater price! We could not be happier with our HotSpot Rhythm. We use it every single day and feel so much healthier overall.
Terri Popescu
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
We Went With The Limelight Flair Model & We Could Not Be Happier!
We highly recommend Pioneer Family Pools and HotSpring Spas! Bryan was so helpful in helping us choose our hot tub. We went with the Limelight Flair model and we could not be happier. It was delivered on time. We are using our spa everyday as a family. We are spending more time together in a […]
Jas Yasin
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Our Soothing Salt Water Grandee Is A Hit!
The absolute best spa experience you can imagine is in a HotSpring Grandee spa. We love the salt water and are so glad we chose this option. It is soothing and you don’t even know that it is salt water. I use the spa year round. Early Spring and late Fall are my favourite times […]
Rio Hudson
Pioneer Family Pools LondonPioneer Family Pools London
5
The Provence Spa Has Been My Favourite for Multiple Reasons!
I have owned previous spas, and while I enjoyed them all, the Provence Spa has been my favourite for multiple reasons. This Spa is the right size for 2 adults with 2 loungers. For the first time my wife and I can have the same message experience at the same time in this spa. Given the seating […]
Vince Nelts
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
I Love My Jetsetter!
I am so glad that I upgraded to the Jetsetter for those extra jets (for my legs while in the recliner). I added a head pillow next to the recliner and I could not be more relaxed. I love my Jetsetter!
Dom Ryan
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
It Is Very Easy To Use!
We always wanted to get a smaller spa for my husband and I, and the Embrace fits the bill! It is very manageable and easy to use, you just plug it into the wall and enjoy!
Kari Hondash
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Seychelles Was A Great Purchase!
I had my spa installed last Monday and it is proving to be one of my best purchases yet! The entire process from purchase to install was very streamlined and free of headaches thanks to Pioneer Family Pools. The spa itself has proven to be very easy to use and easy to maintain. I was […]
Ryan Antwood
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
What A Beautiful Hot Tub!
I love the LED lights, the quiet motor, the jets and the fresh salt water feels great on my skin! What a beautiful hot tub! The Limelight Beam is the way to go! Thank you to Pioneer Family Pools Hamilton for their excellent recommendation and continued service.
Brady Callan
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Love My Splendor Fantasy Spa!
Having chronic back pain and loving baths, I knew getting a hot tub was a must. Although we do not have much space in our backyard we made it work; now I can take a soak and let the stress melt away. My back aches are soothed by the heat while I enjoy being outside […]
Denise Rozkitch
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Second Spa From Pioneer!
We had our spa for 15 years! We have just purchased our second spa with Pioneer and went with the Limelight Beam by HotSpring Spas. This revolutionary spa has been a real help with my back problem after my accident! Thank you Pioneer and HotSpring!
Bob Ventresca
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Fantastic Hot Tub Buying Experience!
We’re thrilled with our hot tub from Pioneer Pools! Dale, our sales rep, was incredibly knowledgeable and went above and beyond. As first-time owners, his guidance through purchasing, delivery, setup, and maintenance was invaluable. Dale’s always just a call away for any questions. Highly recommend buying from them. Don’t miss the wet test in-store – it made […]
Jen Nixon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Enjoy Hours Of Relaxing Together!
The Vacanza Tarino is an excellent hot tub for our family. We enjoy hours of relaxing together. Two loungers in a spa are hard to come by! Thank you Pioneer for setting us up with our greatest purchase!
Gerri Ciprank
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
No Pressure Sales Service!
I bought my first hot tub today and received excellent service from the moment I walked in. They offer no pressure sales service and spent nearly 2 hours with me!
Gwen Royal
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Outstanding Investment!
We love the hot tub, the salt water and the size (luxurious for two). We purchased from Pioneer because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Pioneer was extremely helpful throughout the sale process and the wet test was very helpful. […]
Vincent Goche
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
We Love Our Spa!
After a few months of enjoying our spa, we can honestly say that this was one of the best purchases we’ve made this year. We enjoy the chilly, early morning and late night air while relaxing in our Highlife Jetsetter LX spa. We are enjoying the outdoors even as the seasons are changing. Great experience […]
RandySandy
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
I Would Recommend This Location & Our Salesperson!
Our experience was very warm and friendly and most of our questions were answered. I would recommend this location and our salesperson, Dan. We love our Caldera Spa!
Jordyn Zaracoff
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Patio Reviews
Well Done!
Loving our new patio set – the Royale sectional with sofa, love sea, two ottomans and hydraulic table. With one step the table goes from coffee table height to dining table height! Ashley was great to work with, friendly and efficient, and the guys delivering were friendly and courteous. Well done!
Laurie Tirone
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!
Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!
Fran Johnson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Brett Really Made All The Difference!
It this kind of overall service that will have me recommend Pioneer Pools.
Don and Shirley Patterson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Excellent Service!
We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!
Barry Hoffman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Actually Made The Experience Fun!
All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!
Lynne Johnston
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Amazing Service As Always!
Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.
Terry Harbin
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For Your Gift & Support Pioneer!
Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!
Shanna Dunlop
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Exception & Very Helpful!
Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.
Carol & Don Snyder
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Outstanding Service & Unbeatable Prices
Great experience at Pioneer Family Pools at the Hamilton Location! We purchased outdoor patio furniture from this location as we found it to be the best priced and the best customer service (we drove from Stratford just for this specific location). Christina Demerjian was great to deal with! Highly recommend!
Dylan Green
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
All of Our Needs Have Been Met To The Highest Standard!
This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]
Kathleen Mech
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Another Great Example Of Outstanding Customer Service!
We have used Pioneer for a number of years, and purchased an outside dinning set 2 years ago, uncovering it after the winter we notice an issue with the top of the table, we came back to the store to discuss the issue, Adreanna was on hand to help out. Pioneer contacted the manufacturer who […]
Andrew Milner
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
She Has Been Amazing!
I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]
Stephanie Lynn
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
What A Great Pleasure It Was Shopping At Your Brantford Store!
I don't think a lot of people know the meaning of Customer Service anymore but your store sure does. I will be back and recommend your store for shopping.
Liz McPherson
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
I recommend Pioneer to Many other Pool Owners!
When the furniture arrived, slightly defective (not your issue, but an issue straight from the manufacturer), Jenna stepped in to rectify the situation immediately, even visiting our home to ensure a replacement was delivered and properly assembled as quickly as possible. She was attentive, kind, listened to our concerns, and followed up many times to […]
Michelle Hewit
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I Can’t Say Thanks Enough!
Thank you again for your assistance with my new Gazebo. It looks fantastic and I can’t say thanks enough and it was important that I included how impressed I am with Pioneer Family Pools.
Simon Ianiri
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Had Such A Great Buying Experience!
It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!
Meaghan Sansom
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Lisa Was Friendly, Knowledgeable & Very Reassuring!
I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]
Paul Barber
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Fantastic Helpful Service & Tons Of Selection!
Pioneer Family Pools has fantastic helpful service and tons of selection. Adreanna was fabulous, she helped us look at our options and find everything that we needed. We can’t wait for our new furniture to arrive!
Gary Miller
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Pioneer Team Has Been Absolutely Amazing!
Wow! The Pioneer team has been absolutely amazing. I have been spreading the word about this store in the neighbourhood and everyone has been so impressed; and I will continue to do so. You made my day so I’d like to pass it back. Thank you!
Jensen Physhell
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Is So Rare These Days To Get Such Personalized Service!
My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]
Stacey Carter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Couldn’t Be Happier!
Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]
Jim & Pam Smith
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Happy With The Furniture & Your Excellent Service!
Our patio furniture arrived late yesterday afternoon, we have unpacked it and are waiting for some daylight to set it up on our patio. Everything is there, in good order, and undamaged. Perfect! We are totally happy with the furniture, and your excellent service.
Ken Richards
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Have A Great Employee On Their Hands!
Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]
Mike Porkolab
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Thank You So Much!
We got our patio delivery yesterday. Thank you so much! The chairs and dining table look beautiful in the backyard. We really appreciate all of your help with arranging everything and taking care of the delivery. Also, thank you for the thoughtful gift you included!
Sarah & Roy Fuller
Pioneer Family Pools Pioneer Family Pools
5
Great Selection and Outstanding Service
We truly appreciate the awesome service we have received from Pioneer throughout the patio purchase process. Brianna was amazing with tons of follow-up and did a fantastic job of proposing products and options that matched our needs and budget. Brianna’s professionalism and expertise made the experience seamless and enjoyable. Thanks again for everything
Scott, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was A 10/10 Experience!
We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
You Treated Me With Courtesy & Respect!
Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]
Lorraine Gordon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Ashley Dedicated Herself Into Doing The Impossible!
After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]
Pia and Norma Zavarella
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Your Team Is Committed!
You guys rock! Thank you so much for your help and courtesy. Although we couldn’t find the right size rug, it wasn’t for the lack of trying. I appreciate all of the attention you paid to my purchase. Your follow up detail is another case in point of how much your team is committed to […]
Sharon Beson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Above Ground Pool Reviews
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]
Tina Flemming
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]
Soroush Zadhoush
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Dale & Pioneer Family Pools Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pioneer Family Pools Is Great!
Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]
Maria Macedo
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]
G.P. Houle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Outstanding Experience with Pioneer Pools
This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]
Johane Brantford
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]
Tina Jakobs
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]
Gwindor S
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
