Testimonials

Pool Reviews

• Highly Recommended to everyone I know!

  Thank you so much for your lovely present and for all the help you provided me. You are the best and highly recommended for anyone I know.

  George

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• All Of Us Are Still Very Much In Awe

  Now to speak on your generosity. As you are aware we are doing a Fundraiser event for Power At Work, who in turn does missions in Guatemala. I thought I had nothing to lose in asking for a donation for our fundraiser. I honestly thought at most we would get a floaty, and I might […]

  Grant & Carol Lamb

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Pioneer Family Pools Is The #1 Pool Company In Ontario!

  Pioneer Family Pools is the #1 pool company in Ontario. I have had my pool for the last 14 years, and I go still go to Pioneer for all my supplies and service needs.

  Kevin Jones

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• We Just Wanted To Thank Pioneer For Making Our Vision Of A Backyard Oasis Come To Life

  We just wanted to thank Jeremy and the Pioneer family for making our vision of a backyard oasis come to life. The crews that we met and dealt with along the way were very hard working, knowledgeable and respectful to our property and to our fellow neighbours. During the course of this very big construction […]

  Derron & Christine Croteau

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Your Team Was Great To Work With!

  Thanks for the gifts and thanks again for the effort and professionalism delivered by your staff. Right from excavation to pool operation and instruction, your team was great to work with. Please convey our appreciation to Ryan and his team, all of who couldn’t have represented Pioneer Family Pool any better!

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Awesome, Awesome, Awesome

  Hello Chris and Don, Just a quick thank you – I came home Friday evening from Croatia. I walked in the house, threw on my bathing suit and jumped in our new swimming pool. My kids screamed “Daddy’s HOME!” What a great feeling after such a long flight. So far 3 days of swimming with […]

  Andrew and Family

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Amazing job

  With a new baby, we did not have the time to close our pool this year. With the winter fast approaching, we called Pioneer Family Pools who arranged to send a team out the following weekend (very short notice). The two lads they sent worked very quickly and efficiently. We weren’t home (and had already […]

  Sebastian

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• Fantastic Support

  I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

  Jay G

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Great job

  The pool looks absolutely gorgeous! It’s exactly how I pictured it!! Great job guys.

  Dave Gouveia

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• Year After Year You Guys Amaze Me!

  I spoke to a gentleman today who helped guide me through my iAqualink process, and I really wanted to say that I really appreciated all of the help. Year after year you guys amaze me. I would never hesitate to recommend you to anyone. I am in public service and sometimes I have clients calling […]

  Kerri Becker

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Your Staff Knows What They Are Doing & Are Happy To Help

  I had to call the Brantford store today, as my pool is turning green. I believe I talked to Kaitlyn, who was so helpful and kind ! I am so happy with her experience and knowledge! I am so relieved that my pool is salvageable, that your staff knows what they’re doing and that they’re […]

  Brittany Fraser

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• I Can’t Thank You Enough For Your Service!

   I just wanted to let you know Matthew and Joe came and installed the pump this afternoon and everything is up and running. I can’t thank you enough for the service; my daughter will enjoy the pool hopefully tomorrow evening or Sunday once it heats up! You, the gentleman at the store and the pool […]

  Robert Sinclair

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• I Have Never Met Somebody So Courteous & Professional

  There is service and then there is superior service. It almost feels like family, the manner in which they approach you. There is ONE man and ONE man only you need to speak with at the Brampton location and his name is David. I have never met somebody so courteous, professional with a desire to […]

  Christopher Whyte

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Thank you for all the help you gave me

  Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in Pioneer and it’s people as a company that stands by it’s Customer […]

  Paul

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• We Received A Number Of Compliments From All Of Our Family & Guests!

  I wanted to follow-up and thank you and your team for helping us re-create our backyard with a beautiful swimming pool and leisure area.  Our middle daughter celebrated her 12 birthday today and we received a number of compliments from all of our family and guests in attendance.Working with the Pioneer crew, and your recommended […]

  Jim Tamas

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Pioneer Family Pools Is A Company That Is Committed To Their Customer Satisfaction

   I wanted to make sure to send an email to express our gratitude and expand on the great experience that we have had dealing with Pioneer Family Pools and specifically Chris Switzer from your Hamilton location.  The experience has been nothing but fantastic from day one, our initial conversation with Chris put us at ease […]

  Chris Ward

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• It Has Been The Best Customer Service That I Have Ever Experienced

  I have to say Twain, your follow up is great. It has been the best customer service that I have ever experienced. You make it feel like we are your only priority, which I know is not the case.

  Jenny Rodriquez

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Quick, efficient, very personable

  I have to tell you that the excavators were top notch. I don’t know how they dug such a perfect shape (it was a work of art!) They were quick, efficient, very personable and cleaned up after they left. Super team!

  Rebecca

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• This Year’s Team Was Much Better Than The Ones We Have Had

  This year’s team was much better than the ones we have had in the last few years. They cleaned up after themselves, and didn’t leave much for me to do. Thank you so much Pioneer Pools!

  Steve Ichelson

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Can’t Wait For Spring!

  Hi Mike, thanks for the chocolates that greeted us at our door last week. They were delicious. I hope you’re taking some time off with the family over the Holidays. We are missing the pool big time. We can’t wait for Spring. Have a great holiday!

  The Petersons

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Job well done

  Good morning Jeremy, I am impressed at the efficient work Vic and his crew pumped out yesterday afternoon under that hot sun and so close to the end of the work day. Job well done!

  Vera

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• We Were Sad To See Them Finish As That’s How Much We Enjoyed The Experience!

  I highly recommend! We had the best experience from day one dealing with both Matts; they were so helpful and explained everything that we asked! The best part was the working crew, they were so professional and worked their butts off every time they were here ! Our pool was completed in a timely manner […]

  Jody Golinowski

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Awesome job and awesome corporation

  Twain and his Team @Pioneer pools are incredible, the turn over time to install my inground was 5 weeks flat from start to swim time, awesome job and awesome corporation and staff, keep up the great work and keep making memories.

  Joe & Tina Borello

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Yay To Good Customer Service!

  From the first time we walked into the Hamilton store, we were greeted by Rose, and had great customer service by Dale. Then Ali went above and beyond to book us an installation date that worked well for us. The Crew was great, and after they finished, Chris Lukasik has always returned our phone calls, […]

  Linda & Al

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Very impressed with the crew from Pioneer Pools

  Hi Twain, Just wanted to let you know that our pool project is going extremely well. We are very impressed with the crew from Pioneer Pools that is working in our backyard. The project manager (builder) is so easy to talk to, he answers all of the questions that we have, and has been fantastic […]

  Laura

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• The pool installation went very smoothly

  We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]

  J. Penney

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• I Wanted To Acknowledge The Outstanding Service I Received From Matthew!

  I requested your name being Matthew’s boss because I wanted to send you an email to acknowledge the outstanding service I received from Matthew Bradshaw around mid September. As a new owner of an inground pool this August, everything to do with it is new to me and my family and it’s difficult after a […]

  John Smith

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Really impressed

  Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.

  Dennis Stover

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• We’re Very Happy!

  We are very happy with the finished look of our pool and concrete work that Pioneer Pools did for us. I would highly recommend Pioneer Pools to anyone who asked!!

  Pat and Theresa Meehan

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Excellent people to deal with

  Our first experience was when we purchased a hot tub and everyone at Pioneer Pools was very helpful. We have a pool at the cottage and we purchase all of our supplies from Brian, he has always taken the time to help.

  Dave M

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5