Testimonials

Pool Reviews

• Fantastic

  Hello Kelly, We just had your crew of guys here fixing our pool for us. I just wanted to let you know that they were fantastic!! They were on time, professional and they really took pride in their job. They represented Pioneer Pools in the most positive way. And they cleaned up everything, you would […]

  Paula

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  4

• A Special Thank You to Dave!

  We wanted to send a special thank you to Dave and his crew for the service that we experienced recently with our new liner being installed. The liner looks great and we are looking forward to the warmer weather to enjoy it!!!

  David Langfield, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• You Can Buy Pool Supplies Anywhere But You Can’t Buy Good Customer Service Like This!

  I am a new owner of an inground pool and when we took the cover off after the winter we noticed that the liner was all bubbled out all around the pool and of course I panicked. I called the first pool store that I googled and the lady who answered talk me through what, […]

  Christine Smil

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Great experience

  Hi Twain, just wanted to tell you what a great experience I had with the crew you sent me! Brian, Nick and the boys and Chris with his guys were awesome 🙂

  Michelle

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Job Well Done

  Hi David, we just wanted to say thank you to you and Dillon and his crew for a job well done. They were very professional and took amazing pains to do a great job. We will definitely be recommending you to all we meet. Thanks again!

  Jim & Debbie

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Awesome job and awesome corporation

  Twain and his Team @Pioneer pools are incredible, the turn over time to install my inground was 5 weeks flat from start to swim time, awesome job and awesome corporation and staff, keep up the great work and keep making memories.

  Joe & Tina Borello

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Sincere Thank You

  This is not a question or inquiry….it is a sincere thank you to all employees of Pioneer Pools Hamilton for a quality pool and equipment and for a very efficient construction crew. Thank you to our salesman, Dale Craig, for his patience in answering three months worth of questions/inquiries and for dealing with us in […]

  Dino & Tina

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Can’t tell you how impressed we are

  Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.

  Charles

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Incredible service

  Please extend our family’s thanks to Jeremy Snowball for the extremely great job that he did in ensuring that our Pioneer Pool was everything we ever wanted! We did our due diligence in shopping around for a pool installer and we ended up choosing Pioneer mainly due to your salesperson. Jeremy called us back the […]

  Stan

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• we sincerely thank you

  We want to say that we greatly appreciate everything you’ve done for us with our pool construction.

  Liz and Charlie, Burlington

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Totally professional and accessible

  I can’t thank you and the team (led by Ryan) enough! We are BLOWN AWAY by the job Pioneer has done. From start to finish, totally professional and accessible. Amazing job! I have been waiting 20 years for this day!!! My family is over the moon and we couldn’t be more ecstatic about our new […]

  The Walkers

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Great job on time and on budget

  I just want to send you a quick e-mail on behalf of my wife, Petra and myself complimenting the efforts of the team at Pioneer Pools Hamilton. Chris Switzer was extremely helpful throughout this process and together with Don Leavitt who orchestrated the entire build. I told Chris upfront that we were leaving on a […]

  Chris Peitchinis

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• This pool has been a dream

  This pool has been a dream and long time waiting. We are super excited that you and Pioneer Pools are able to make our personalized design inside our budget!

  Renee Roth, Kitchener

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• It Was Refreshing To Deal With Someone Like Carlos!

  This week we had Pioneer Pools do our pool opening for the first time. We had some things to work out with the pump and filter during start up, and Carlos was excellent to deal with. He was responsive, communicative, and knowledgable. Our pool is now up and running perfectly, thanks to Carlos’s attention and […]

  Cam Cooke

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Pioneer has always been very professional

  I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!

  Rick Denyes, Hamilton

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Very patient, understanding, and helpful

  I’m very, very happy with the work completed. Chris O’Connor did an outstanding job on the stairs and they look GREAT! I’m very pleased with everyone in the store, helping me and my family with choosing our liner, and explaining/outlining the whole process, as you were very patient, understanding, and helpful. The colour selector on […]

  Chris

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Unbelievable

  Our pool started construction on July 17th and we were swimming on Aug 2nd, with all of the stonework and landscaping completed. And all of this was being done through one of the hottest periods of the summer. UNBELIEVABLE.”

  The Laking Family

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• So happy we went with Pioneer

  We are beyond thrilled with the pool. So happy with the work and finished product. So happy we went with Pioneer, you guys are awesome!!!

  Michelle West, Halton

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• I’m Still In Awe Of Your Generosity & Kindness

  I am still in awe at your generosity and kindness. I want to say that dealing with Lisa Hinic and Pioneer Pools staff was such a good experience. Not only did we have our pool set up 2 weeks before schedule but everyone that had a hand in getting the pool up was such a […]

  Carol & Grant Lamb

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Thank you for all your help

  We just wanted to send you a quick note to thank you for all your help with the pool. It does look great and we are enjoying it!!

  John and Adriana

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Courtesy, knowledge, and professionalism

  We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

  Mario and Bella

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• You definitely have our recommendation…

  Really enjoying the pool so far

  Chad, London

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Much appreciated

  Mike, thank you for all your help and guidance with the purchase of our pool. It is being enjoyed immensely. Also, thank you for the bottle and wine accessories.

  Janessa, Michael & Justin H

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• Personable and considerate

  Hi Jeremy, I was very pleased with the crew and Ryan in particular. I deal with a lot of contractors and he is probably one of the most personable and considerate that I have met

  Stewart

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• can’t say enough good things

  Anytime we had any questions and concerns he was so patient and kind and as busy as he was always took the time to help answer them.

  Aileen and Neil

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• friendly approach and great ideas

  He was available to us whenever we needed a question answered. He was able to assist us in getting our pool in the fall, shortly after we moved in, which is exactly what we wanted.

  Brenda and Marc F., Hamilton

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Really appreciate the service

  Today, July 26th, Taylor called and had a chat with my wife and recommended a site where I might find some more parts for our patio chairs and table. It was so encouraging to know that you followed up on my visit to your store about a month ago, when you helped me find some […]

  Laurie Williams

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Thanks guys for great job

  Met with Brian Durand, manager of the Markham location in August 2006. He came to our home, took measurments of the back yard to insure a proper fitting pool, and supplied us with a portfolio of information. There was no pressure to sign, he wanted us to take our time and decide on style and […]

  Kate

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Fantastic Customer Service!

  Fantastic Customer Service! Purchased a pool from Dale Craig, a supportive, knowledgeable experience from the sales team through to the installations! Very receptive to further inquiries and questions regarding maintenance. Now looking at a hot tub and I will only go to Pioneer Family Pools. Keep up the great work especially in regards to quality […]

  Tammy Clark

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• We Have Been Clients Of Pioneer Since 1991!

  I just wanted to personally thank Ali for resolving the issue of our broken Barracuda a couple of weeks ago at Pioneer Family Pools. What I thought was going to be a simple issue, turned into a huge problem. My husband is in Asia and that is why I asked for help installing the new […]

  Barbara Watt

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5