Testimonials

Pool Reviews

• They Worked Very Hard On A Cold Day

  The two guys that came to close our pool were great! They worked very hard on a cold day and took care of everything! Thanks guys!

  John Jones

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Great experience

  Hi Twain, just wanted to tell you what a great experience I had with the crew you sent me! Brian, Nick and the boys and Chris with his guys were awesome 🙂

  Michelle

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Absolutely a pleasure

  Mark and I just wanted to let you know how appreciative we are of all the work you put into getting our pool up and running for the long weekend!!! We’ve been in it a few times and absolutely LOVE it!!! The boys are thrilled and we’ve had some very tired campers on our hands […]

  Cat and Mark

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Hassle-free experience

  About a year ago, I had a deposit on a pool with another company … I told a friend how much I was paying & he almost fell over! He suggested I try Pioneer because he had purchased one the previous year from Pioneer & Erich Rother gave me a quote over the phone … […]

  Andrew

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  4

• Superb client services

  I’d like to take this opportunity to personally acknowledge Dave Coffer from Pioneer Pools. Having recently survived a new house build followed by extensive landscaping with respective foreman’s on site from both teams, without Dave even being on the property (due to distance), he has managed to solve any issue I had been experiencing from […]

  Kim L

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Careful, thorough and pleasant

  Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

  Kristen and Chirs

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• It Has Been A Great Experience Working With The Team!

  I just wanted to reach out and share feedback now that Don and his crew have wrapped up the deck pour this morning; and have left site to let Cedar Springs to start their work. Don and his crew were great to deal with during their time on site!  They were professional, courteous, hard-working, polite, kept a […]

  Dan Drewett

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Largest Selection Of Products

  This spa/pool store is open all year round. Prices with most of the spa/pool stores are generally marked up, but Pioneer Pool is always competitively priced with any other establishment. From the places I’ve been, this specific store has the largest selection of products compared to any other store in Peel, by twice as much […]

  Chris F, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• I recommend Pioneer Family Pools to anyone

  I was very pleased with your service and Pioneer Pools as a whole and I recommend this company to anyone who is looking to put in a pool. A co-worker of mine who lives in Dunnville has ordered the same pool package as I bought last year from Hamilton Pioneer Pools. She didn’t even shop […]

  Rob

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• I Am Very Impressed By The Level Of Professionalism!

  I’m writing you to express my appreciation. I am very impressed by the level of professionalism that the excavating team showed on Friday. I can’t say enough good things, and had my neighbours talking to me about the great impression left after clean up. Please let the team know of our appreciation, and thanks.

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Nothing Short Of Amazing!

  Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

  Shawn Fillion

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• I Love The Personalized & Excellent Customer Service!

  I have been a client of Pioneer Family Pools in Hamilton for more than 4 years now. The main reason I continue to go here is that I love the personalized and excellent customer service that the staff in the store has given to us every time we go there. The last two years, I […]

  Luis Lasso

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• We couldn’t be happier

  Just wanted to let you know how happy we are with the Pioneer. Starting with your customer service and all the trades you recommended. It made the process so low stress. We couldn’t be happier that we went with you in the end.

  Kirkopoulos

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• He Was Very Personable, Polite & Incredibly Conscientious!

  This is just a quick note to say how impressed I am with your guys who worked hard this week getting our pool ready! In particular, the young man with whom I spoke daily.  He seemed to be the one in charge and I regret not asking his name. He was very personable, polite and […]

  Cathy Drury

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• The Services Exceeded My Expectations!

  The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!

  Anonymous

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• beyond courteous

  The neighbours commented how impressed they were. Please pass on our thanks to their supervisors as they are an excellent team all around. 

  Mandy, Milton

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• You Can Buy Pool Supplies Anywhere But You Can’t Buy Good Customer Service Like This!

  I am a new owner of an inground pool and when we took the cover off after the winter we noticed that the liner was all bubbled out all around the pool and of course I panicked. I called the first pool store that I googled and the lady who answered talk me through what, […]

  Christine Smil

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• What A Pleasant Surprise

  December 6th is “Nikolaus Tag” day, celebrated by Southern Bavarian Germans, where children receive a visit from Father Christmas and get some yummy treats. Low and behold, we were at Mom’s having our little traditional celebration when a package arrived from Pioneer Family Pools! It was a yummy box of truffles/chocolates!! What great timing that […]

  Sigrid, Joey and Diana Palovcik/Bolic

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• I Wanted To Acknowledge The Outstanding Service I Received From Matthew!

  I requested your name being Matthew’s boss because I wanted to send you an email to acknowledge the outstanding service I received from Matthew Bradshaw around mid September. As a new owner of an inground pool this August, everything to do with it is new to me and my family and it’s difficult after a […]

  John Smith

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Really impressed

  Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.

  Dennis Stover

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• We love our pool! We love how it has transformed our backyard into a resort-like oasis

  Mike, to you and your awesome team at Pioneer Pools, two thumbs up and a big thank you for our new pool. We love our pool! We love how it has transformed our backyard into a resort-like oasis. I can’t wait to come home from a long day at the office and disappear into my […]

  Chris, Diane, Maya, Alexis and Marley Blair

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• I Will Recommend Them Highly To Anyone!

  Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]

  Linda Mcarddle

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Thank you for all your help

  We just wanted to send you a quick note to thank you for all your help with the pool. It does look great and we are enjoying it!!

  John and Adriana

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Great work

  Hi guys, I just wanted to send a note thanking you for the great work. Twain/Brian I’m not sure who you report to but I would like them to know that the sales cycle, construction, timeliness and overall attention to customer service was outstanding! – Looking forward to the finishing touches.

  Harri S

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• Thank you again

  Thank you again for everything that you’ve done and continue to do for our project. We’re so glad that we went with you and Pioneer Pools for our pool. Take care!

  Laura

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Dave At The Brampton Location Was Amazing

  Dealing with Dave at the Brampton location was amazing. We are first time pool owners. Our experience went so smooth. Dave walked us through everything we needed to know. The install was super quick for end of season. We called Dave a few times after the install and he was more then happy to help […]

  Sabrina Shlimon, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Everything Was Fast & Efficient!

  I just wanted to send a quick note to tell you how impressed we are with the knowledge and excellent service we have received from Pioneer Family Pools over the last several months from start to finish. We absolutely love our beautiful in ground pool and our extremely comfortable patio furniture. We use the backyard now […]

  Scott Dalby

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Thank you again for your amazing professionalism

  Jim, thank you so much for sending us those wonderful, hard working, proud young men!! Kelly and Patrick’s work ethics and professionalism are commendable! They finished their job in record time and left the sight spotless. Dave and I are the happiest resident of North Port. Please, if you are ever in the county, drop […]

  Anne and Dave A

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• The Installation Went Exactly As Scheduled & There Were No Delays!

  Chris from Pioneer Family Pools made the whole planning process feel effortless. He is very knowledgeable and was always there to answer every question we had. We were nervous, as it’s a big investment and our first pool, but he walked us through every step of the way. The installation went exactly as scheduled and […]

  Sydney Borsi

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Unbelievable

  Our pool started construction on July 17th and we were swimming on Aug 2nd, with all of the stonework and landscaping completed. And all of this was being done through one of the hottest periods of the summer. UNBELIEVABLE.”

  The Laking Family

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5