Testimonials

Pool Reviews

• We Were Sad To See Them Finish As That’s How Much We Enjoyed The Experience!

  I highly recommend! We had the best experience from day one dealing with both Matts; they were so helpful and explained everything that we asked! The best part was the working crew, they were so professional and worked their butts off every time they were here ! Our pool was completed in a timely manner […]

  Jody Golinowski

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• He Was Prompt, Thorough & Professional!

  We had our pool installed in October of 2020, during the pandemic. We reached out to Bryn Evans in April of 2020, and he was simply amazing. He was prompt, thorough, professional, and such a great guy. Bryn drew us a wonderful design, and made really good suggestions based on his years of experience and […]

  David Song

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Very pleased

  Great job!! A+++++ Mom is very pleased but let me tell you it was difficult keeping her in the house!!!….she wanted to get her little paws right in there to help the guys out! What a firecracker she is. All is good and she really likes the way everything looks. Now she’s reorganizing some shrubs […]

  Joey and Diana Bolic

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• Really impressed

  Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.

  Dennis Stover

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Personable and considerate

  Hi Jeremy, I was very pleased with the crew and Ryan in particular. I deal with a lot of contractors and he is probably one of the most personable and considerate that I have met

  Stewart

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• You Went Above & Beyond!

  Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

  Bellile Family

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Highly Recommended!

  We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

  Noah S, Barrie

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• we sincerely thank you

  We want to say that we greatly appreciate everything you’ve done for us with our pool construction.

  Liz and Charlie, Burlington

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Pioneer has always been very professional

  I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!

  Rick Denyes, Hamilton

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• happy with all aspects

  we are and were very happy with all aspects of the pool. The install etc were great experiences. We were happy to refer you and your team. 

  The Tegelaar

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• It’s Truly Been A Pleasure To Deal With You!

  It’s truly been a pleasure to deal with you and your team Twain and Mark!

  Lisa & Morris Gallifi

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Did an outstanding job

  Andrew did an outstanding job and provided great service with the pool opening. I’m very content with the workmanship.

  Yolanda

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• Very Professional & A Pleasure

  The change in ownership is nothing but positive. Lots of inventory, customer service is great and Dave does what he says he is going to do. In the past, I call every pool company in Brampton to come out to measure for a liner, they would never return or call or show up for an […]

  Karen Willemse, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Thankful to you & your team

  We had a choice of now or October 22nd & with Celine going to start the landscaping this week we decided it best to do so now. Where was this nice weather in the summer when you were building our pool? Oh well, we will enjoy it next spring with everything done we can relax […]

  Sandra

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  4

• Making a worry free experience

  Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]

  David S

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  4

• Way beyond expectations

  Good Morning Jeremy… Well the liner is in and the pool is full. Chris certainly is an ambassador for Pioneer Pools. I believe he goes way beyond your expectations. With all the turmoil and stress that is associated with putting in a pool, just his taking time to talk and explaining what is happening and […]

  Joanne & Ray

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Thank you again to Pioneer Pools

  We chose Pioneer Pools this past summer to help create the backyard of our dreams. We would specifically like to commend and thank Mr. Twain Warren, who was our first and primary contact during the entire project. Twain is the epitome of excellent service, from initial consultation and contract, to completion of project. Twain consistently […]

  Audrey Alvaro and Danny Vitali

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Pioneer Family Pools transformed my backyard

  Pioneer Family Pools literally transformed my backyard. Everything I have purchased has been long lasting and great quality – I have had my inground pool for over 15 years, and only changed my hot tub to upgrade to a larger model. The patio furniture has been durable as well, and I frequently get compliments on […]

  Gerry M

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  4

• Clearly Take Pride In Their Work!

  I just wanted to say that we’ve been very impressed with the crew. They are polite, hard working, keep the site clean and clearly take pride in their work. 

  Laura Belsito

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Awesome job and awesome corporation

  Twain and his Team @Pioneer pools are incredible, the turn over time to install my inground was 5 weeks flat from start to swim time, awesome job and awesome corporation and staff, keep up the great work and keep making memories.

  Joe & Tina Borello

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Great job on time and on budget

  I just want to send you a quick e-mail on behalf of my wife, Petra and myself complimenting the efforts of the team at Pioneer Pools Hamilton. Chris Switzer was extremely helpful throughout this process and together with Don Leavitt who orchestrated the entire build. I told Chris upfront that we were leaving on a […]

  Chris Peitchinis

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• 100% Recommend! We Are Really Happy That We Chose Pioneer Family Pools

  100% Recommend! We worked with Bryn, Twain and Mark from the Oakville Store, and they were just amazing. We were doing our research since May, meeting with different pool companies around the GTA, and the one company that actually took the time, patience and cared for us was Pioneer Pools. Bryn spent hours with us […]

  Farida Y

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• I Will Recommend Them Highly To Anyone!

  Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]

  Linda Mcarddle

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Your Staff Knows What They Are Doing & Are Happy To Help

  I had to call the Brantford store today, as my pool is turning green. I believe I talked to Kaitlyn, who was so helpful and kind ! I am so happy with her experience and knowledge! I am so relieved that my pool is salvageable, that your staff knows what they’re doing and that they’re […]

  Brittany Fraser

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Nothing Short Of Amazing!

  Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

  Shawn Fillion

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Can’t Wait For Spring!

  Hi Mike, thanks for the chocolates that greeted us at our door last week. They were delicious. I hope you’re taking some time off with the family over the Holidays. We are missing the pool big time. We can’t wait for Spring. Have a great holiday!

  The Petersons

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Best Thing We’ve Ever Done!

  We love our Pioneer Pool. The sales and all installation and service technicians (pool, electrical and gas) were all extremely professional and on time. Best thing we’ve ever done!

  Jon Abrams

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• I Have Never Met Somebody So Courteous & Professional

  There is service and then there is superior service. It almost feels like family, the manner in which they approach you. There is ONE man and ONE man only you need to speak with at the Brampton location and his name is David. I have never met somebody so courteous, professional with a desire to […]

  Christopher Whyte

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• You Can Buy Pool Supplies Anywhere But You Can’t Buy Good Customer Service Like This!

  I am a new owner of an inground pool and when we took the cover off after the winter we noticed that the liner was all bubbled out all around the pool and of course I panicked. I called the first pool store that I googled and the lady who answered talk me through what, […]

  Christine Smil

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Customers At This Store Engage With Dave & Appreciate His Knowledge!

  Customers at this store engage with Dave and appreciate his knowledge, competency and genuine passion to serve well in the small things, and the big things. He’s a guy who seems to also have a passion for performance. He’s a guy who the team listens to and respects. I’m reaching out as one leader to […]

  Glen Robson

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5