If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
They Worked Very Hard On A Cold Day
The two guys that came to close our pool were great! They worked very hard on a cold day and took care of everything! Thanks guys!
John Jones
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
True Expertise and Courtesy
Markham’s service team tested our water sample today which indicated the pool needed four more bags of salt. They also helped me load my car, me thinking my wife and I would be able to handle them between the two of us… We did not realize how heavy and awkward they were even for the two […]
Sheldon
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
I Have Never Met Somebody So Courteous & Professional
There is service and then there is superior service. It almost feels like family, the manner in which they approach you. There is ONE man and ONE man only you need to speak with at the Brampton location and his name is David. I have never met somebody so courteous, professional with a desire to […]
Christopher Whyte
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
His Customer Service Has Made Me A Life Time Customer
Dan, I just wanted to send you a note to say a huge thank you to you and your whole team. The pool is amazing and has been used so much this week. Your professionalism and customer service has made me a life time customer.
Cory Levesque
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Job well done
Good morning Jeremy, I am impressed at the efficient work Vic and his crew pumped out yesterday afternoon under that hot sun and so close to the end of the work day. Job well done!
Vera
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Wanted To Acknowledge The Outstanding Service I Received From Matthew!
I requested your name being Matthew’s boss because I wanted to send you an email to acknowledge the outstanding service I received from Matthew Bradshaw around mid September. As a new owner of an inground pool this August, everything to do with it is new to me and my family and it’s difficult after a […]
John Smith
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
we sincerely thank you
We want to say that we greatly appreciate everything you’ve done for us with our pool construction.
Liz and Charlie, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
My Boys Are Loving The Pool! I Can’t Get Them Out!
My boys are loving the pool! I can’t get them out!
Dawn B
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Living Up To The Name!
You are truly what your name says – a family!
Lana
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Incredible service
Please extend our family’s thanks to Jeremy Snowball for the extremely great job that he did in ensuring that our Pioneer Pool was everything we ever wanted! We did our due diligence in shopping around for a pool installer and we ended up choosing Pioneer mainly due to your salesperson. Jeremy called us back the […]
Stan
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Can’t tell you how impressed we are
Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.
Charles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Very pleased with this experience
Ryan Pool installation and package met or exceeded our expectations. Your company delivered on schedule and the staff that were on site worked professionally and cleaned up afterwards. We are very pleased with this experience and would certainly recommend you to our friends.
Tom and Katherine
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Pioneer Pools Was The Best Price!
I wanted to thank you for your help in making my pool purchase an easy experience. I shopped the competition and found that Pioneer Pools was the best price. My wife and myself were very impressed with your knowledge and the time you spent to explain all aspects of the pool and the installation process. […]
Larry Issac
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
I Love The Personalized & Excellent Customer Service!
I have been a client of Pioneer Family Pools in Hamilton for more than 4 years now. The main reason I continue to go here is that I love the personalized and excellent customer service that the staff in the store has given to us every time we go there. The last two years, I […]
Luis Lasso
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Were Sad To See Them Finish As That’s How Much We Enjoyed The Experience!
I highly recommend! We had the best experience from day one dealing with both Matts; they were so helpful and explained everything that we asked! The best part was the working crew, they were so professional and worked their butts off every time they were here ! Our pool was completed in a timely manner […]
Jody Golinowski
Pioneer Family Pools LondonPioneer Family Pools London
5
Best Customer Service Ever!
Best customer service ever! We purchased an in-ground pool last summer with Chris…amazing! And we’ve recently purchased a hot tub for therapy with Dale, hands down the best tub for my needs. Delivery guys Jay and Mark we professional and fast! Wouldn’t go anywhere else! Everyone in the store goes above and beyond for customers!
Bettina Arsenault
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We were welcomed like family
I’m not one to credit amazing customer service unless I’m blown away. From the moment we walked into the store to price our new in ground pool we were welcomed like family. Chris Switzer is an amazing sales rep that made us feel beyond comfortable. From the quoting process to the building process and even […]
Aren White
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Customers At This Store Engage With Dave & Appreciate His Knowledge!
Customers at this store engage with Dave and appreciate his knowledge, competency and genuine passion to serve well in the small things, and the big things. He’s a guy who seems to also have a passion for performance. He’s a guy who the team listens to and respects. I’m reaching out as one leader to […]
Glen Robson
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Job Well Done
Hi David, we just wanted to say thank you to you and Dillon and his crew for a job well done. They were very professional and took amazing pains to do a great job. We will definitely be recommending you to all we meet. Thanks again!
Jim & Debbie
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Thank you again to Pioneer Pools
We chose Pioneer Pools this past summer to help create the backyard of our dreams. We would specifically like to commend and thank Mr. Twain Warren, who was our first and primary contact during the entire project. Twain is the epitome of excellent service, from initial consultation and contract, to completion of project. Twain consistently […]
Audrey Alvaro and Danny Vitali
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Personable and considerate
Hi Jeremy, I was very pleased with the crew and Ryan in particular. I deal with a lot of contractors and he is probably one of the most personable and considerate that I have met
Stewart
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
So happy we went with Pioneer
We are beyond thrilled with the pool. So happy with the work and finished product. So happy we went with Pioneer, you guys are awesome!!!
Michelle West, Halton
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Great work
Hi guys, I just wanted to send a note thanking you for the great work. Twain/Brian I’m not sure who you report to but I would like them to know that the sales cycle, construction, timeliness and overall attention to customer service was outstanding! – Looking forward to the finishing touches.
Harri S
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
4
I Will Recommend Them Highly To Anyone!
Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]
Linda Mcarddle
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
They Did An Amazing Job!
We are extremely pleased with how the pool looks and with the professionalism of Ryan and his team. They did an amazing job and were polite, helpful and courteous throughout the process.
Denise Grant
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Fast, respectful and precise!
He answers his phone... all the time! He walked us through every step of the way.
Kham and Suzy, Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
5 Stars!
We’ve been in the pool every day and have had a ton of people over who love the steps; most importantly the grandkids and I! The crew worked hard, and Matt was always straight forward with us about what was happening. 5 stars!
Maureen Murphy
Pioneer Family Pools LondonPioneer Family Pools London
5
Wonderful!
Everyone has been so amazing in helping us navigate issues that have come up as well as taking care of the pool for us while we were away.
Joanna Bates
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
All Of Us Are Still Very Much In Awe
Now to speak on your generosity. As you are aware we are doing a Fundraiser event for Power At Work, who in turn does missions in Guatemala. I thought I had nothing to lose in asking for a donation for our fundraiser. I honestly thought at most we would get a floaty, and I might […]
Grant & Carol Lamb
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Awesome, Awesome, Awesome
Hello Chris and Don, Just a quick thank you – I came home Friday evening from Croatia. I walked in the house, threw on my bathing suit and jumped in our new swimming pool. My kids screamed “Daddy’s HOME!” What a great feeling after such a long flight. So far 3 days of swimming with […]
Andrew and Family
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Hot Tub Reviews
The Service Guys Were Great!
The service guys were great, they took their time and got the spa in place exactly where we wanted it!
Bruce Smith
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Seychelles Was A Great Purchase!
I had my spa installed last Monday and it is proving to be one of my best purchases yet! The entire process from purchase to install was very streamlined and free of headaches thanks to Pioneer Family Pools. The spa itself has proven to be very easy to use and easy to maintain. I was […]
Ryan Antwood
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Is The Perfect Shape To Fit 2 People Comfortably!
The Vacanza Aventine is exactly what we wanted. It is the perfect shape to fit 2 people comfortably. The Aventine is easy to maintain and always has the perfect water temperature. I would recommend this spa to anyone wanting a roomy 2 person hot tub.
Stan Weggers
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Absolutely Love It!
I decided to purchase a jet setter NXT and wish I would have made this purchase long ago instead of the over jetted over powered low quality imposter spa I had. The quality of a HotSpring Spa is noticeable without even getting in it. The jets are placed with thought in mind to give you […]
Jake Campbell
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Enjoy Hours Of Relaxing Together!
The Vacanza Tarino is an excellent hot tub for our family. We enjoy hours of relaxing together. Two loungers in a spa are hard to come by! Thank you Pioneer for setting us up with our greatest purchase!
Gerri Ciprank
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Such Powerful Relaxation!
The multitude of massaging jets in our Aria are extremely powerful, very well designed, and are perfectly placed. Each seat in this hot tub is a unique and relaxing experience. Don’t be fooled by lessor-known manufacturers advertising a large number of jets! HotSpring’s years of attention to customer feedback have created an amazing hot tub […]
Frank Thomas
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We Sleep So Much Better!
We sleep so much better thanks to our Caldera Utopia Geneva Spa. My husband whom constantly has back pain, now has little to no pain. We are doing the 30 challenge, and it is the best challenge to try. We have used our spa every morning and every evening for 30 days and boy do […]
Gina Sattene
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
We Love Our Spa!
After a few months of enjoying our spa, we can honestly say that this was one of the best purchases we’ve made this year. We enjoy the chilly, early morning and late night air while relaxing in our Highlife Jetsetter LX spa. We are enjoying the outdoors even as the seasons are changing. Great experience […]
RandySandy
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
The Jets Were Perfect!
Just got the hot tub delivered today. It is hard to rate the ease of water care or energy efficiency since I haven’t had it long enough to know. But the comfort is very nice. We used it for the first time tonight and the jets were perfect. For a 110 outlet compared to having […]
Roslyn Razkin
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
Excellent Customer Service!
The customer support to learn how to add chemicals and troubleshoot has always been prompt and friendly.
Lynda Sanderson
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Brett Really Made All The Difference!
It this kind of overall service that will have me recommend Pioneer Pools.
Don and Shirley Patterson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Such A Nice Way To Unwind!
Our Niagara Caldera Spa is such a nice way to unwind on a winter evening. We love to head out to the spa while the snow is falling and just look up at the stars. Having a spa is also nice and useful for spending time with family and friends. Everyone deserves to feel this way. […]
Burt Jenkinson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Personal, Friendly Service!
For us, it was all about personal, friendly service and that’s what we enjoyed at Pioneer Family Pools in Burlington. We knew the hot tub brand, HotSpring Spas, was reliable from research, reviews and from the fact that Pioneer sold them. But helping us select a model, accommodating a wet test, welcoming pictures of our […]
John Picone
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Quality Spas & Quality Service!
We’ve had our spa for almost one week and feel this was such a great buy. We love it, have had absolutely no issues with it and feel that this spa will last a long time. We highly recommend the Limelight Flash spa for anyone who wants to seat 5+ comfortably. This spa has lots […]
Adam MCaffery
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
5 Stars All Around!
This is my second HotSpring Spa. I had one of the classic models for 32 years with one service call the entire time. It finally starting leaking so we bought the Vanguard model. The Vanguard is high quality, high functioning and we could not be happier with it. 5 stars all around!
Blossom Stinson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Size Is Perfect!
This is our second Caldera spa as we had a Caldera Martinique for 15 years. The new Seychelles is fantastic! The jet system is very adjustable. The size perfect for me and my wife. The best part is the salt water system. Do no get your hot tub without it! The water quality is excellent […]
Joe Scallinari
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Very Excited!
Bryan was extremely attentive to our every need and all questions. We left feeling very excited about our new purchase and it has fit all our backyard needs beautifully.
Corrine F
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Couldn’t Be More Pleased!
After extensive online researching and multiple trips to showrooms, I decided to move forward with the purchase of a Caldera Geneva Spa from Pioneer Family Pools. The lounge seat with foot massage is awesome and is by far my favourite seat in the spa. Our family uses the hot tub multiple times per week; so […]
Rita Wilson
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Best Purchase Ever!
We bought our Limelight Pulse from Pioneer Family Pools Hamilton. The staff at Pioneer has been incredibly helpful with our purchase and made life very easy for us. From initial deposit to delivery day, they have been fantastic and so helpful. The Pulse itself is of brilliant quality and we are very pleased with it. […]
Nick Boncano
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Pain In My Legs Are Gone!
Yesterday we received and installed our new Flair Hot Tub. Last night after 30 minutes or so in the tub, we slept like babies! This morning we got up early and jumped right back in the hot tub. The pain in my legs are gone and my wife’s back pain has subsided.
Peter Corbette
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
The Best Little Spa Ever!
The TX HotSpring Spa is so great and is just what the two of us needed. It is small enough to fit on your patio, but large enough for two people to reap the full benefits of a HotSpring Spa! I would highly recommend the HotSpot Tx. The Moto Massage is a must and this […]
Deb Smith
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Quality Products & A Fair Price!
Pioneer was quick to assist us with all of our questions and keep us on track. You can shop with Dale Craig at Pioneer with confidence. Quality products and a fair price.
Adam, Susan Hunter & Family
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Outstanding Investment!
We love the hot tub, the salt water and the size (luxurious for two). We purchased from Pioneer because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Pioneer was extremely helpful throughout the sale process and the wet test was very helpful. […]
Vincent Goche
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Only 10 days In & It’s Been So Amazing!
This is our first hot tub purchase, and we couldn’t be more pleased. I’m almost 60 and Im starting to feel it. Two bad knees and back fusion surgery 20 years ago has caused me a lot of joint pain and muscle soreness. My doctor told me that previous accidents are catching up with me, […]
John Candilorro
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
This Spa Is The Icing On The Cake!
Our pre-school aged children love it and so do my wife and I. This tub is great for play and relaxation. The Splendor is low maintenance and runs on low power consumption. This spa is the icing on the cake!
Tim Reynolds
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Chris Was So Helpful!
My husband and I have wanted a hot tub for years! Unfortunately, due to COVID-19, we were unable to go into the store and see the tubs in person. Chris was so helpful! He got back to me right away and he sent me emails and texts for hours straight, finding us exactly what we […]
Lisa Dyball
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
17 Years & Still Going Strong!
My sister was the first to get a HotSpring Spa and we have always enjoyed theirs. Then some good friends got one. So when we moved to our new house in 2002, we jumped right in and have been happy ever since we got it. We are loving our Highlife spa!
Christina Madeline
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
So Much Variety!
So much variety. No pressure selling.
John Shantz
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Fantastic Work and Great Communication
From the first time of purchase through to delivery, our sales person has been fantastic. Great communication, very friendly and knowledgeable, and he committed to seeing the sale through from start to finish. He attended our home while the delivery took place, provided required explanations of features and operating instructions. We highly recommend Pioneer Family […]
David Sirois
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
We Are Impressed By The Jets, Easy To Use Screen & Structure!
The Paradise Reunion hot tub has been a great purchase so far. We are impressed by the jets, easy to use screen, structure and material of the hot tub. We purchased the salt system and that has been amazing. The salt system comes highly recommended.
Ron & Pam Howard
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Patio Reviews
The Service We Received Was Excellent!
We recently purchased a 10′ x 12′ gazebo and a set of patio furniture from the Oakville store. Let me say that the service we received at the store was excellent as usual.
Jacob Colson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Everything Was Fast & Efficient!
I just wanted to send a quick note to tell you how impressed we are with the knowledge and excellent service we have received from Pioneer Family Pools over the last several months from start to finish. We absolutely love our beautiful in ground pool and our extremely comfortable patio furniture. We use the backyard now […]
Scott Dalby
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Amazing work Corrina!
Corrina’s extensive knowledge about the products was truly impressive. She patiently explained the features and benefits of each item and helped me choose the perfect set for my patio. She was attentive to my needs and preferences, ensuring that I found exactly what I was looking for. Her guidance and expertise made the entire process […]
Stephen Bobo
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For Your Gift & Support Pioneer!
Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!
Shanna Dunlop
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For A Wonderful Service, As Always!
Our new patio table is wonderful; we love it! It looks amazing in our backyard! Thank you for a wonderful service as always.
Kati & Kosta Venu
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Your Employees Were Very Gracious & Kind!
Thank you very much for the experience
Geoff Oberfrank
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Fantastic Helpful Service & Tons Of Selection!
Pioneer Family Pools has fantastic helpful service and tons of selection. Adreanna was fabulous, she helped us look at our options and find everything that we needed. We can’t wait for our new furniture to arrive!
Gary Miller
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Attentive, pleasant, and knowledgeable!
I want to share what a fantastic experience it has been working with Melanie Dufour. She has been attentive, pleasant, and knowledgeable about each step of our purchasing process. We have placed a large order with Pioneer, and part of the reason we continued with the second half of our order (purchasing a gazebo) was […]
Anne Hampson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Exception & Very Helpful!
Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.
Carol & Don Snyder
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
On Her Day Off She Offered To Come Out To My Home!
Several days ago I went into your Fairview Store looking for seating for around my pool. I met a young lady Colleen, who came over to greet me immediately. I shared that I was unclear of what I should put around my pool. On her day off she offered to come out to my home to see the […]
Dawn Demeter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Superior Customer Service!
I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Pioneer Family Pools is extremely fortunate with their great staff. After meeting your patio manager, 4 years ago, […]
Stacy London
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Adreanna & Her Team Covered Every Base For Us!
We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered and then shipped to Manitoba. Adreanna arranged everything […]
Keith Cotman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I recommend Pioneer to Many other Pool Owners!
When the furniture arrived, slightly defective (not your issue, but an issue straight from the manufacturer), Jenna stepped in to rectify the situation immediately, even visiting our home to ensure a replacement was delivered and properly assembled as quickly as possible. She was attentive, kind, listened to our concerns, and followed up many times to […]
Michelle Hewit
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Great Selection and Outstanding Service
We truly appreciate the awesome service we have received from Pioneer throughout the patio purchase process. Brianna was amazing with tons of follow-up and did a fantastic job of proposing products and options that matched our needs and budget. Brianna’s professionalism and expertise made the experience seamless and enjoyable. Thanks again for everything
Scott, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
She Has Exceeded Our Expectations!
Oh wow, you guys have been awesome. Thank you so much to Anna, she has exceeded our expectations! Thank you again for your help and quick action to make things right!
Lynn Giles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
It Is So Rare These Days To Get Such Personalized Service!
My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]
Stacey Carter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was A 10/10 Experience!
We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
You Treated Me With Courtesy & Respect!
Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]
Lorraine Gordon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Went Out Of Her Way!
Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Pioneer Family Pools as a company, in […]
Vicky Martins
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Had Such A Great Buying Experience!
It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!
Meaghan Sansom
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Stellar Customer Service
I wanted to reach out to you to compliment your business and more importantly the absolutely stellar customer service one of your employees provided us this summer. My husband and I are have a hot tub, pool and patio and had been told, by other satisfied Pioneer customers about your Oakville location. Jenna Rowland helped […]
Michelle Hewit
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Amazing Service As Always!
Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.
Terry Harbin
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Another Great Example Of Outstanding Customer Service!
We have used Pioneer for a number of years, and purchased an outside dinning set 2 years ago, uncovering it after the winter we notice an issue with the top of the table, we came back to the store to discuss the issue, Adreanna was on hand to help out. Pioneer contacted the manufacturer who […]
Andrew Milner
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For Your Time & Professionalism!
Since our purchase, we have directed 2 of our friends to Pioneer for their spa and patio furniture. We’ll be back in the future to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.
Whitney Tyson
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Fantastic Experience!
Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.
Lesia Phillips
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Highly Recommended!
We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.
Noah S, Barrie
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Great Service Deserves Recognition!
I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!
Vanessa Gallo
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Outstanding Service & Unbeatable Prices
Great experience at Pioneer Family Pools at the Hamilton Location! We purchased outdoor patio furniture from this location as we found it to be the best priced and the best customer service (we drove from Stratford just for this specific location). Christina Demerjian was great to deal with! Highly recommend!
Dylan Green
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
She Has Been Amazing!
I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]
Stephanie Lynn
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Above Ground Pool Reviews
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Outstanding Experience with Pioneer Pools
This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]
Johane Brantford
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Dale & Pioneer Family Pools Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pioneer Family Pools Is Great!
Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]
Maria Macedo
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]
Tina Jakobs
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]
Soroush Zadhoush
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]
Tina Flemming
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]
G.P. Houle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]
Gwindor S
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
