Testimonials

Pool Reviews

• Your Staff Knows What They Are Doing & Are Happy To Help

  I had to call the Brantford store today, as my pool is turning green. I believe I talked to Kaitlyn, who was so helpful and kind ! I am so happy with her experience and knowledge! I am so relieved that my pool is salvageable, that your staff knows what they’re doing and that they’re […]

  Brittany Fraser

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Courtesy, knowledge, and professionalism

  We appreciate your courtesy, knowledge, and professionalism during the whole buying experience without the pressure and doubt that is sometimes associated with this kind of purchase. Your charisma and willingness to help and research our exact needs were a huge influence in our eventual decision to buy without any regrets. As a result we’re very […]

  Mario and Bella

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• So happy we went with Pioneer

  We are beyond thrilled with the pool. So happy with the work and finished product. So happy we went with Pioneer, you guys are awesome!!!

  Michelle West, Halton

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Your Reputation Exceeds You!

  To you and your team, thank you. We have put off taking the plunge so to speak on getting a pool for what seems like a lifetime. The professionalism and attention that you and your entire team have shown is beyond expectations. Even well after closing the pool from an amazing summer you continue to […]

  Cindy & John Devai

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Thank You To The Staff Of Pioneer For Making Our Summers Even Better!

  I highly recommend Pioneer Pools, Barrie! Their customer service and knowledge far exceeds the competition in our area. Since we first moved here, they’ve been a source for product knowledge, pool assistance and great prices. Thank you to the staff of Pioneer for making our summers even better!

  Michelle Roberts

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Everything has been fabulous!

  Dear Twain, We’re loving the pool! Thank you! Everything has been fabulous!

  Mato & Rose Bilic

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Pioneer Pools has been the best

  Just to let you know – we purchased our pool this year from Pioneer. From the first meeting with our sales rep to every communication I have had, no matter the location or employee position, the customer service at Pioneer Pools has been the best I’ve seen from a corporation.

  Corey

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• What A Pleasant Surprise

  December 6th is “Nikolaus Tag” day, celebrated by Southern Bavarian Germans, where children receive a visit from Father Christmas and get some yummy treats. Low and behold, we were at Mom’s having our little traditional celebration when a package arrived from Pioneer Family Pools! It was a yummy box of truffles/chocolates!! What great timing that […]

  Sigrid, Joey and Diana Palovcik/Bolic

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• we sincerely thank you

  We want to say that we greatly appreciate everything you’ve done for us with our pool construction.

  Liz and Charlie, Burlington

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Truly a dream come true

  Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank Pioneer Family Pools for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. Pioneer obviously has […]

  Stef & Brad

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• Amazing job

  With a new baby, we did not have the time to close our pool this year. With the winter fast approaching, we called Pioneer Family Pools who arranged to send a team out the following weekend (very short notice). The two lads they sent worked very quickly and efficiently. We weren’t home (and had already […]

  Sebastian

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• Made our pool buying experience enjoyable

  Erich was great to deal with. He was patient and answered all our questions. He was accommodating to all of our requests and any concerns that we had were dealt with professionally. Erich made our pool buying experience enjoyable. I would recommend buying your pool from Erich

  Andrew

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  4

• Can’t Wait For Spring!

  Hi Mike, thanks for the chocolates that greeted us at our door last week. They were delicious. I hope you’re taking some time off with the family over the Holidays. We are missing the pool big time. We can’t wait for Spring. Have a great holiday!

  The Petersons

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• I Will Recommend Them Highly To Anyone!

  Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]

  Linda Mcarddle

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Continuously Goes Above & Beyond!

  Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]

  G.P. Houle

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• I’m really impressed

  I’m really impressed with yesterday’s crew and today’s crew on keeping everything safe and most of all clean. Pioneer Pools, Thank You!

  Lilliana & Santo

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• Thank you so much!

  I will tell you, very impressive young man Shane you sent out for the cut-ins. I have done most of my service with Mirage for the last number of years but Pioneer has our business back because of you, Shane and Louie!

  Mike

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Your the Best

  Our pool was operational and ready to go, as promised in time for our grandson’s 6th Birthday party. It was a great day! A year and a bit later, the cheque has been cashed, and everything essentially finalized. As inexperienced new ‘in-ground’ pool owners, there have been a few glitches. But Chris Switzer has always […]

  Pat & Joanne Vanravenswaay

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Sincere Thank You

  This is not a question or inquiry….it is a sincere thank you to all employees of Pioneer Pools Hamilton for a quality pool and equipment and for a very efficient construction crew. Thank you to our salesman, Dale Craig, for his patience in answering three months worth of questions/inquiries and for dealing with us in […]

  Dino & Tina

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Your Team Was Great To Work With!

  Thanks for the gifts and thanks again for the effort and professionalism delivered by your staff. Right from excavation to pool operation and instruction, your team was great to work with. Please convey our appreciation to Ryan and his team, all of who couldn’t have represented Pioneer Family Pool any better!

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• They Worked Very Hard On A Cold Day

  The two guys that came to close our pool were great! They worked very hard on a cold day and took care of everything! Thanks guys!

  John Jones

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• Fantastic Support

  I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

  Jay G

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• The Services Exceeded My Expectations!

  The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!

  Anonymous

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Very pleased

  Great job!! A+++++ Mom is very pleased but let me tell you it was difficult keeping her in the house!!!….she wanted to get her little paws right in there to help the guys out! What a firecracker she is. All is good and she really likes the way everything looks. Now she’s reorganizing some shrubs […]

  Joey and Diana Bolic

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• Did an outstanding job

  Andrew did an outstanding job and provided great service with the pool opening. I’m very content with the workmanship.

  Yolanda

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  4

• can’t say enough good things

  Anytime we had any questions and concerns he was so patient and kind and as busy as he was always took the time to help answer them.

  Aileen and Neil

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• The Installation Went Exactly As Scheduled & There Were No Delays!

  Chris from Pioneer Family Pools made the whole planning process feel effortless. He is very knowledgeable and was always there to answer every question we had. We were nervous, as it’s a big investment and our first pool, but he walked us through every step of the way. The installation went exactly as scheduled and […]

  Sydney Borsi

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Just wanted to say thanks

  Hey Twain, Ryan and his guys just finished up starting the pump, etc. Natalie and I can’t say enough good things about Ryan, just an awesome guy to deal with. We have the final inspection of the pool by Lee and the Engineer tomorrow. Also just wanted to say thanks for ensuring everything went smoothly. […]

  Ryan

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• This Year’s Team Was Much Better Than The Ones We Have Had

  This year’s team was much better than the ones we have had in the last few years. They cleaned up after themselves, and didn’t leave much for me to do. Thank you so much Pioneer Pools!

  Steve Ichelson

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• I Highly Recommend Pioneer Family Pools

  I wanted to give a big end of the season shout out to Pioneer Hamilton. This was our first season with our new pool and it was awesome! Huge thanks to Chris Switzer for all of your guidance and support in designing our pool, during the build, the opening and for all of the ongoing […]

  Michael Loncarich

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5