If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
Our Experience With Pioneer Pools Has Been A Fantastic Experience!
Our experience with Pioneer Pools (beginning with Twain) has been a fantastic experience. It was a last minute decision (beginning of June) to put in a pool and it has been the best family decision we have made. Our pool was ready August 10th and we are still enjoying it today. Working with Twain and his […]
Joanna Blas
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
A Special Thank You to Dave!
We wanted to send a special thank you to Dave and his crew for the service that we experienced recently with our new liner being installed. The liner looks great and we are looking forward to the warmer weather to enjoy it!!!
David Langfield, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Just wanted to say thanks
Hey Twain, Ryan and his guys just finished up starting the pump, etc. Natalie and I can’t say enough good things about Ryan, just an awesome guy to deal with. We have the final inspection of the pool by Lee and the Engineer tomorrow. Also just wanted to say thanks for ensuring everything went smoothly. […]
Ryan
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Can’t Wait For Spring!
Hi Mike, thanks for the chocolates that greeted us at our door last week. They were delicious. I hope you’re taking some time off with the family over the Holidays. We are missing the pool big time. We can’t wait for Spring. Have a great holiday!
The Petersons
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
A stress free journey to the exciting end
Dear Ms. Tusim I wanted to take the opportunity to thank Pioneer Pools Burlington for the excellent experience of purchasing a pool from your location. From start to finish, the experience was a stress free journey to the exciting end of owning owr own pool. I would like to make specific mention of our sales […]
The Wiseman Family
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
The Services Exceeded My Expectations!
The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!
Anonymous
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Very impressed with the crew from Pioneer Pools
Hi Twain, Just wanted to let you know that our pool project is going extremely well. We are very impressed with the crew from Pioneer Pools that is working in our backyard. The project manager (builder) is so easy to talk to, he answers all of the questions that we have, and has been fantastic […]
Laura
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
4
Absolutely The Best Service!
Absolutely the best service! I have used Pioneer Family Pools for two years now, and love what they do. Staff are friendly, professional and excellent in Customer Service. They are always in and out with no drama. We were very pleased with their most recent Pool Opening Service. We look forward to seeing the crew again […]
Jan Giraldi
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Made it happen flawlessly
Hey Chris – I just wanted to Thank You for making our dream happen ! We always wanted a pool and you made it happen with the sloped yard none the less. You promised us a pool and helped us every step of the way demonstrating the epitome of professionalism and going the extra mile for your clients! […]
Rosanna Paletta
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Fantastic Support
I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]
Jay G
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
This Is Why I’ve Been A Customer For Over 20 Years!
I purchased a new snap-in winter cover for my pool but was unhappy with how it fit. The assistant store manager, Carl Hayes, and Rymal road store manager, Anna Wiemelink, sent it back to the manufacture for assessment. Even though the manufacture disagreed with my measurements and would do nothing, Pioneer supplied me with a […]
Rick Kempf
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pioneer Pools Was The Best Price!
I wanted to thank you for your help in making my pool purchase an easy experience. I shopped the competition and found that Pioneer Pools was the best price. My wife and myself were very impressed with your knowledge and the time you spent to explain all aspects of the pool and the installation process. […]
Larry Issac
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
I’m Still In Awe Of Your Generosity & Kindness
I am still in awe at your generosity and kindness. I want to say that dealing with Lisa Hinic and Pioneer Pools staff was such a good experience. Not only did we have our pool set up 2 weeks before schedule but everyone that had a hand in getting the pool up was such a […]
Carol & Grant Lamb
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Enjoying the pool immensely
Hello Jeremy, I hope you had an enjoyable weekend. First let me thank you for the lovely bottle of wine and accessories. Spanish Rioja wine is my absolute favorite wine. Lovely! I am very very happy, pleased and thrilled to death with my pool. The excavators certainly knew what they were doing. All my neighbours […]
Johanna Dryden
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Highly Recommended to everyone I know!
Thank you so much for your lovely present and for all the help you provided me. You are the best and highly recommended for anyone I know.
George
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Pioneer Family Pools Is The #1 Pool Company In Ontario!
Pioneer Family Pools is the #1 pool company in Ontario. I have had my pool for the last 14 years, and I go still go to Pioneer for all my supplies and service needs.
Kevin Jones
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I’m So Happy I Found This Place!
Its Pool-vana! Holy smokes, talk about one stop shopping, and they are open Sundays! Pioneer has pool experts galore who help quickly and answer all of your questions; even the dumb ones! I’ve never seen so many different floating fun things in one place! I’m so happy I found this place! They even check your […]
P. Kowalchuck
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Really impressed
Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.
Dennis Stover
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
5 Stars!
We’ve been in the pool every day and have had a ton of people over who love the steps; most importantly the grandkids and I! The crew worked hard, and Matt was always straight forward with us about what was happening. 5 stars!
Maureen Murphy
Pioneer Family Pools LondonPioneer Family Pools London
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Fantastic Customer Service!
Fantastic Customer Service! Purchased a pool from Dale Craig, a supportive, knowledgeable experience from the sales team through to the installations! Very receptive to further inquiries and questions regarding maintenance. Now looking at a hot tub and I will only go to Pioneer Family Pools. Keep up the great work especially in regards to quality […]
Tammy Clark
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Highly Recommend Pioneer Family Pools
I wanted to give a big end of the season shout out to Pioneer Hamilton. This was our first season with our new pool and it was awesome! Huge thanks to Chris Switzer for all of your guidance and support in designing our pool, during the build, the opening and for all of the ongoing […]
Michael Loncarich
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Very Professional & A Pleasure
The change in ownership is nothing but positive. Lots of inventory, customer service is great and Dave does what he says he is going to do. In the past, I call every pool company in Brampton to come out to measure for a liner, they would never return or call or show up for an […]
Karen Willemse, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
We Were Sad To See Them Finish As That’s How Much We Enjoyed The Experience!
I highly recommend! We had the best experience from day one dealing with both Matts; they were so helpful and explained everything that we asked! The best part was the working crew, they were so professional and worked their butts off every time they were here ! Our pool was completed in a timely manner […]
Jody Golinowski
Pioneer Family Pools LondonPioneer Family Pools London
5
We Just Wanted To Thank Pioneer For Making Our Vision Of A Backyard Oasis Come To Life
We just wanted to thank Jeremy and the Pioneer family for making our vision of a backyard oasis come to life. The crews that we met and dealt with along the way were very hard working, knowledgeable and respectful to our property and to our fellow neighbours. During the course of this very big construction […]
Derron & Christine Croteau
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
The Team Who Installed Our New Canister Filter System Was Stellar!
The team who installed our new canister filter system was stellar and the crew that opened our pool were very helpful. Many thanks!
Michele Hedrei
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Were Very Pleased & Highly Recommend Them For The Job!
We were very pleased with the services of Mike and the Pioneer Family Pools construction team, and I am glad that we made the right choice of choosing them for the construction of the pool in our home. The whole process was very smooth and the job was completed in a short period, and as […]
Wafa & Hazem
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Never get the feeling of being pressured
Purchased a custom pool safety cover from Brian after some initial research of various companies. He’s able to help with questions that I have and was flexible in offering alternatives based on the cost and requirements. Got it after about 3 weeks and installed it myself and happy with it. The cost is reasonable and […]
Jason
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
A pleasure doing business with you
I would like to thank you for your great service and understanding with regards to all my pool needs and accessories. It was a pleasure doing business with you and your staff, I will be sure to pass on a positive referral to Pioneer Pools.
Jack
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
can’t say enough good things
Anytime we had any questions and concerns he was so patient and kind and as busy as he was always took the time to help answer them.
Aileen and Neil
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Hot Tub Reviews
Couldn’t Ask For Better Service & Expertise!
You honestly couldn’t ask for better service and expertise, especially from Dale Craig. He went above and beyond what my expectations were when buying our hot tub. He was always available to answer our questions, come out to the house to ensure the location would work, and also ensured that the install would go smoothly. […]
Nicole Morreale
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Such A Great Spa!
The Highlife Aria is such a great spa! WE are really enjoying the lounge. The wireless remote is also great and so convenient!
Daryl White
Pioneer Family Pools LondonPioneer Family Pools London
5
It Is A Wonderful Way To Relax At The End Of A Long Day!
After about 12 years of wanting a hot tub, we finally took the plunge (pun intended), and we are thrilled that we finally did. Our entire family enjoys our Pulse spa! It is a wonderful way to relax at the end of a long day. The Pulse is pretty easy to operate and after a few […]
Mel Apps
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Drift Spa Was The Perfect Choice!
We have had this spa for 3 years and are delighted with it in every way. It is mostly just the 2 of us using it, but the design gives us plenty of room to move around or have our guests in it. It is very inexpensive to drain and refill the water. The chemical […]
Allen
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Only 10 days In & It’s Been So Amazing!
This is our first hot tub purchase, and we couldn’t be more pleased. I’m almost 60 and Im starting to feel it. Two bad knees and back fusion surgery 20 years ago has caused me a lot of joint pain and muscle soreness. My doctor told me that previous accidents are catching up with me, […]
John Candilorro
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Go Big, Go Cantabria!
Comfort, ease of maintenance, and overall efficiency make the Cantabria Spa a worthwhile choice. Extremely spacious design fits 8 adults comfortably. My family and I highly recommend it!
Kristina Gropest
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Couldn’t Be More Pleased!
After extensive online researching and multiple trips to showrooms, I decided to move forward with the purchase of a Caldera Geneva Spa from Pioneer Family Pools. The lounge seat with foot massage is awesome and is by far my favourite seat in the spa. Our family uses the hot tub multiple times per week; so […]
Rita Wilson
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
The Triumph Spa Is Great!
The Triumph Spa is great! My wife has mobility issues and the low profile of the Triumph is great. She can get in and out with ease while using the handle. This spa has really helped relax her muscles and joints!
Dave & Melody Johns
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Very Wonderful!
Wow, how wonderful can life be with a Martinique Spa? Very wonderful. There is nothing like relaxing after a long day and feeling so good after you do so. The Martinique requires minimal maintenance and is a pleasure to have. Thanks, Caldera and Pioneer Family Pools Brampton!
Brandon Gomes
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
I Would Recommend This Location & Our Salesperson!
Our experience was very warm and friendly and most of our questions were answered. I would recommend this location and our salesperson, Dan. We love our Caldera Spa!
Jordyn Zaracoff
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
We Sleep So Much Better!
We sleep so much better thanks to our Caldera Utopia Geneva Spa. My husband whom constantly has back pain, now has little to no pain. We are doing the 30 challenge, and it is the best challenge to try. We have used our spa every morning and every evening for 30 days and boy do […]
Gina Sattene
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
My Husband Hasn’t Had To Take Pain Meds Because Of Our Spa!
We absolutely love our spa. We bought it in the Fall of 2018 after we had a bad experience with our previous hot tub from another dealer. My mother got her pool through Pioneer and said they were great so we decided to give them a try. We were not disappointed! Gavin was wonderful and […]
Dee Jones
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
This Spa Has Rejuvenated Me! I Feel Ten Years Younger!
I get home after work and hop in my Relay spa right away! It’s super relaxing and takes the pain of the day away. The soothing jets have gotten rid of my back pain. I work a very physical job and this spa has rejuvenated me. I feel ten years younger!
Jesse Crisp
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Fantastic Hot Tub Buying Experience!
We’re thrilled with our hot tub from Pioneer Pools! Dale, our sales rep, was incredibly knowledgeable and went above and beyond. As first-time owners, his guidance through purchasing, delivery, setup, and maintenance was invaluable. Dale’s always just a call away for any questions. Highly recommend buying from them. Don’t miss the wet test in-store – it made […]
Jen Nixon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Am One Happy, Hot Tubber!
I have only had my Aspire Spa for a week, but so far I love it so much! Our hot tub is the perfect size for the two of us and fits on our lanai wonderfully; and we still have walk room. I am one happy, hot tubber!
Sheryl Thurston
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We All Enjoy The Hot Tub!
We searched for hot tubs for a while and after looking at different models, we decided to test out the different hot tubs in the Pioneer show room. It was apparent right away that the Flair had the size, and all the options that we wanted; and you just feel comfortable and relaxed sitting in […]
Stephen James
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Most Relaxing End To Our Days!
I am so happy with my Marino hot tub. Purchasing it was one of the best decisions that we have ever made. It is very easy to take care of and is used by the whole family for the most relaxing end to our days. Combined, our pool and spa experience with Pioneer Family Pools […]
Jessica Martino
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Good Vibes Only!
The Highlife Aria is an excellent spa. We have soaked in some competitor spas, that our friends own, and they truly do not compare. Good vibes only are found in the Aria!
Ophelia Grace
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
We Wanted A More Energy Efficient Hot Tub!
We purchased a new hot tub because the house we bought came with a hot tub that eventually stopped working. We wanted a more energy efficient hot tub anyways, but didn’t want to spend a lot of money. The Vacanza Tarino was the perfect tub for us as it has 2 loungers and comfortable seating. […]
Kristi Vachon
Pioneer Family Pools LondonPioneer Family Pools London
5
The Vanto Was Such A Great Purchase!
Sometimes, after a long day at work, there is nothing like coming home and relaxing in our hot tub. Our Vanto spa offers plenty of room for up to four (six if kiddos), has small footprint, and is easy maintenance. Each seating point is slightly different in terms of jets and there are several jet […]
Dave Noyes
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
The Paradise Kauai Is Perfect!
The Paradise Kauai is perfect for the two of us! We’ve owned spas since the 1980’s but this is our first spa with salt water. I’m so impressed already with the benefits from the first use and how my skin feels now. Best of all, no strong smell! My nightly soaks have made my days […]
Cheryl Burke
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Jetsetter Is Number 1!
This is my second HotSpring JetSetter tub, the first one last over 20 years! I don’t believe that there are better hot tubs out there. We love the no maintenance feature of our new spa. The Jetsetter is number 1!
Wu-Lee Chin
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Service Guys Were Great!
The service guys were great, they took their time and got the spa in place exactly where we wanted it!
Bruce Smith
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Relaxed Is My New Normal!
I am not sure where to begin. My knees and hips no longer ache all day. I sleep like a well fed baby every night and relaxed is my new normal. The Makena Spa is beautiful and more than efficient! If you like easy pressure or hard pressure, this is the spa to buy. Love […]
Janice Swoski
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
The Best Little Spa Ever!
The TX HotSpring Spa is so great and is just what the two of us needed. It is small enough to fit on your patio, but large enough for two people to reap the full benefits of a HotSpring Spa! I would highly recommend the HotSpot Tx. The Moto Massage is a must and this […]
Deb Smith
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
The New Technology & Water Care Systems Are The Best!
We previously owned four Hot Spring Spas dating back to 1992. They all were great spas. We have been without one for 11 years now and wish we would have not waited so long to get another. The new technology and water care systems are the best that we have ever encountered. The HotSpot SX […]
Sylvia Ocante
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
We Love Our Flash!
The buying experience from our dealer, all the way to our delivery has been great. Our Flash hot tub looks great and feels like a deep tissue massage thanks to all of the soothing jets! Adding the chemicals can be a little confusing until you get the hang of it, so our Pioneer service technician […]
Hymer1
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We Are Having A Grandee Grand Experience!
Not only is this hot tub easy to use, it is easy to maintain and care for; and easily accommodates our family of 5 comfortably! It is beautiful! It is the perfect addition to our backyard oasis and everyone that sees it is very impressed. We absolutely love and recommend it!
Kim & John Kyle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Love, Love, Love, My Hot Tub!
I am completely enjoying my Kauai Caldera Spa every single day and often twice a day ! It’s made a huge difference in my life ! Star gazing, sunset watching and morning wake up have become so incredible because of this spa. It is never a bad time to get in and enjoy. It is […]
Donovan Davis
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Very Excited!
Bryan was extremely attentive to our every need and all questions. We left feeling very excited about our new purchase and it has fit all our backyard needs beautifully.
Corrine F
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Patio Reviews
It Was A 10/10 Experience!
We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Super Friendly & Helpful!
We highly recommend Pioneer Family Pools (Burlington). We recently purchased a gazebo and patio set from Pioneer Family Pools in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the competition (super […]
John Carlos & Susan Thrasher
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Outstanding Service and Seamless Experience
Exceptional service from Brianna at the Oakville Pioneer Pools location! Her knowledge and efficiency in helping us replace our umbrella was outstanding. She expertly organized the order, answered all our questions, and ensured a timely delivery with perfect results. I highly recommend the Oakville Pioneer Pools team for all your outdoor living needs. Thank you, […]
Anni, Oakville
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
It Was Even Better Than The Online Picture!
Love the set! The men that delivered it were so helpful, polite, and friendly. It was even better than the online picture!
Jeanette Lamb
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Such Great Staff!
Thank you so much for all your support and outstanding customer experience. Pioneer Family Pools is very lucky to have such great stuff.
Harry Bensimone
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Fantastic Helpful Service & Tons Of Selection!
Pioneer Family Pools has fantastic helpful service and tons of selection. Adreanna was fabulous, she helped us look at our options and find everything that we needed. We can’t wait for our new furniture to arrive!
Gary Miller
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Amazing Customer Service From Adreanna McKissock & Her Entire Team!
Amazing customer service from Adreanna McKissock and her entire team. They worked hard to get me the best deal possible on my Okanagan gazebo. She truly earned my business and my loyalty. Shoutout to Carlos and his team for the delivery and installation in some not great weather. Would not hesitate to recommend this company […]
Cindy Thompson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Lisa Was Friendly, Knowledgeable & Very Reassuring!
I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]
Paul Barber
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
They Actually Made The Experience Fun!
All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!
Lynne Johnston
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Brett Really Made All The Difference!
It this kind of overall service that will have me recommend Pioneer Pools.
Don and Shirley Patterson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Fantastic Experience!
Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.
Lesia Phillips
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Superior Customer Service!
I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Pioneer Family Pools is extremely fortunate with their great staff. After meeting your patio manager, 4 years ago, […]
Stacy London
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For A Wonderful Service, As Always!
Our new patio table is wonderful; we love it! It looks amazing in our backyard! Thank you for a wonderful service as always.
Kati & Kosta Venu
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
She Went Above & Beyond!
I would like to take this time to compliment one of your staff members, Ilene. We had a very unique request that she went above and beyond what a regular salesperson would do in my opinion and experience. In these economic times where people have many choices where to shop – thank you for assisting us in our […]
Katrina Cartik
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The New Set Was Just Delivered & It Looks Great!
The new set was just delivered and it looks great! Thank you for your support and quick response to this issue. Any company can make a mistake, but it’s how they respond that sets the good ones apart! I’ll definitely recommend you and Pioneer Family Pools to anyone who asks.
Brian Gauthier
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Everything Is In Perfect Shape!
We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.
Sarah Smyth
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Lisa Was More Than Happy To Help Out!
Great Service! Lisa was more than happy to help out. I tend to be picky about things, and she was there every step of the way. The new patio set is going to look great on our deck, leaving lots of room for the kids and their friends to sit and relax after going for […]
Patrick Smith
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Thank You For Your Gift & Support Pioneer!
Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!
Shanna Dunlop
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Excellent Service!
We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!
Barry Hoffman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Exception & Very Helpful!
Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.
Carol & Don Snyder
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Amazing Service As Always!
Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.
Terry Harbin
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!
Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!
Fran Johnson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
You Have Excellent Customer Service!
I must say you have been fantastic to work with through our buying process. Pioneer staff is very attentive to details, quick to respond, and does over and above what a lot of sales people lack these days; you have excellent customer service! In the world of so much complaining, I wanted to give you some […]
Wendy Carlan
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
She Has Exceeded Our Expectations!
Oh wow, you guys have been awesome. Thank you so much to Anna, she has exceeded our expectations! Thank you again for your help and quick action to make things right!
Lynn Giles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Your Crew Did A Wonderful Job!
wonderful job of delivering and setting up this morning.
Mary Stanko
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
She Has Been Amazing!
I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]
Stephanie Lynn
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Our Sales Associate Was Simply Outstanding!
I am writing to you about our recent visits and purchases at Pioneer Pools on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and logistics of […]
Pia & Norma Zavarella
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Couldn’t Be Happier!
Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]
Jim & Pam Smith
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Attentive, pleasant, and knowledgeable!
I want to share what a fantastic experience it has been working with Melanie Dufour. She has been attentive, pleasant, and knowledgeable about each step of our purchasing process. We have placed a large order with Pioneer, and part of the reason we continued with the second half of our order (purchasing a gazebo) was […]
Anne Hampson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Above Ground Pool Reviews
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Outstanding Experience with Pioneer Pools
This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]
Johane Brantford
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Pioneer Family Pools Is Great!
Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]
Maria Macedo
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]
Tina Jakobs
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]
Tina Flemming
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]
G.P. Houle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]
Soroush Zadhoush
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Dale & Pioneer Family Pools Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]
Gwindor S
Pioneer Family Pools BarriePioneer Family Pools Barrie
