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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • The Services Exceeded My Expectations!

    The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    4
  • Fast, respectful and precise!

    He answers his phone... all the time! He walked us through every step of the way.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Very Professional & A Pleasure

    The change in ownership is nothing but positive. Lots of inventory, customer service is great and Dave does what he says he is going to do. In the past, I call every pool company in Brampton to come out to measure for a liner, they would never return or call or show up for an […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Thank you for all your help

    We just wanted to send you a quick note to thank you for all your help with the pool. It does look great and we are enjoying it!!

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Continuously Goes Above beyond

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer pool and an amazing employee. I have thanked him, but please make it a point to thank […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Absolutely The Best Service!

    Absolutely the best service! I have used Pioneer for two years now, and love what you do. Staff are friendly, professional and excellent in what they do. In and out, no drama. We are very pleased with your service. We look forward to seeing you in the spring for our pool opening.

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Did an outstanding job

    Andrew did an outstanding job and provided great service with the pool opening. I’m very content with the workmanship.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    4
  • You guys rock

    Hello Ron, I just wanted to take the opportunity to take the time to thank you and the staff from Pioneer Pools with their professionalism and attention to detail! Ron, while selecting a pool with my family you very informative and knowledgeable about your products and provided us with some different options and ideas. You […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • We Received A Number Of Compliments From All Of Our Family & Guests!

    I wanted to follow-up and thank you and your team for helping us re-create our backyard with a beautiful swimming pool and leisure area.  Our middle daughter celebrated her 12 birthday today and we received a number of compliments from all of our family and guests in attendance.Working with the Pioneer crew, and your recommended […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • We would recommend Pioneer Pools

    We have been enjoying our pool and the process has been quicker than expected. We would recommend Pioneer pools to others.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    4
  • What A Remarkable Team You Have At The Wilkinson Store!

    I have been a regular customer of the Brampton store over the years.  It’s not very often that I make an effort like this to share thoughts of this nature, but given my very positive experience with the staff and service experts at this store, I felt it was appropriate to let you know what […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Careful, thorough and pleasant

    Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Omg the pool is AMAZING

    Great! Thanks, not sure when we will make it there but within the week for sure. Omg the pool is AMAZING! seriously, we couldn’t be happier! And I’m in love with my liner choice 🙂 thanks so much for your help, u were so great through it all. I truly appreciate all your hard work […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    4
  • We Have Been Clients Of Pioneer Since 1991!

    I just wanted to personally thank Ali for resolving the issue of our broken Barracuda a couple of weeks ago at Pioneer Family Pools. What I thought was going to be a simple issue, turned into a huge problem. My husband is in Asia and that is why I asked for help installing the new […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • We couldn’t be happier

    Just wanted to let you know how happy we are with the Pioneer. Starting with your customer service and all the trades you recommended. It made the process so low stress. We couldn’t be happier that we went with you in the end.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Thank you again!

    Pool went in on Monday and we’re loving it

    Pioneer Family Pools LondonPioneer Family Pools London
    4
  • The pool installation went very smoothly

    We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    4
  • A stress free journey to the exciting end

    Dear Ms. Tusim I wanted to take the opportunity to thank Pioneer Pools Burlington for the excellent experience of purchasing a pool from your location. From start to finish, the experience was a stress free journey to the exciting end of owning owr own pool. I would like to make specific mention of our sales […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    4
  • best customer service experiences I’ve received ever

    I can honestly say that his effort has proved to be one of the best customer service experiences I've received ever.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • wonderful customer service

    Everyone has been so amazing in helping us navigate issues that have come up as well as taking care of the pool for us while we were away.

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    4
  • A great experience

    We would like to take the time to thank you for the great experience in having a pool built by Pioneer Pools. We sincerely appreciate your responsiveness and the way you conducted business. It all started by meeting you, giving us professional advice, informing us about timing, expenses, etc .. to avoid unpleasant surprises. During […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • This Year’s Team Was Much Better Than The Ones We Have Had

    This year’s team was much better than the ones we have had in the last few years. They cleaned up after themselves, and didn’t leave much for me to do. Thank you so much Pioneer Pools!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    4
  • Customers At This Store Engage With Dave & Appreciate His Knowledge!

    Customers at this store engage with Dave and appreciate his knowledge, competency and genuine passion to serve well in the small things, and the big things. He’s a guy who seems to also have a passion for performance. He’s a guy who the team listens to and respects. I’m reaching out as one leader to […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Thankful to you & your team

    We had a choice of now or October 22nd & with Celine going to start the landscaping this week we decided it best to do so now. Where was this nice weather in the summer when you were building our pool? Oh well, we will enjoy it next spring with everything done we can relax […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    4
  • Wonderful experience

    Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • Don and I Are Loving Our Pool and Feel It Is The Best Thing We Ever Did!! 

    Don and I are loving our pool and feel it is the best thing we ever did!!  We are extremely happy with your guidance and ideas for the pool and the ‘other’ Matt’s complete professionalism and quality of workmanship on the install of the pool.  Thank you both for helping us to achieve our goal […]

    Pioneer Family Pools LondonPioneer Family Pools London
    5
  • Much appreciated

    Mike, thank you for all your help and guidance with the purchase of our pool. It is being enjoyed immensely. Also, thank you for the bottle and wine accessories.

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    4
  • I’m So Happy I Found This Place!

    Its Pool-vana! Holy smokes, talk about one stop shopping, and they are open Sundays! Pioneer has pool experts galore who help quickly and answer all of your questions; even the dumb ones! I’ve never seen so many different floating fun things in one place! I’m so happy I found this place! They even check your […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • Extremely professional

    My wife and I would like to pass on these comments as to the purchase and installation of our in-ground pool. We obviously had other quotes from competitors but were most impressed with the attention to our needs that you addressed. From the moment we decided to purchase from Pioneer Pools you scheduled and kept […]

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5

Hot Tub Reviews

  • Brett Really Made All The Difference!

    It this kind of overall service that will have me recommend Pioneer Pools.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • The Jets Are Wonderful!

    We love our Martinique hot tub. The jets are wonderful and we especially love the jets at our feet. This spa is quite easy to maintain and I love the size. It’s not a big huge square, it’s more rectangular shaped and fits on our patio perfectly.

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • Chris Was So Helpful!

    My husband and I have wanted a hot tub for years! Unfortunately, due to COVID-19, we were unable to go into the store and see the tubs in person. Chris was so helpful! He got back to me right away and he sent me emails and texts for hours straight, finding us exactly what we […]

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • Wonderful sales experience and after care

    We love our little oasis in the city. After the delivery, we have asked Kyle questions about maintenance and general questions. He still gives us great service and answers our questions promptly.

    Pioneer Family Pools MarkhamPioneer Family Pools Markham
    5
  • Quality Spas & Quality Service!

    We’ve had our spa for almost one week and feel this was such a great buy. We love it, have had absolutely no issues with it and feel that this spa will last a long time. We highly recommend the Limelight Flash spa for anyone who wants to seat 5+ comfortably. This spa has lots […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • What A Great Spa!

    What a great spa for an even greater price! We could not be happier with our HotSpot Rhythm. We use it every single day and feel so much healthier overall.

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • The Jets Were Perfect!

    Just got the hot tub delivered today. It is hard to rate the ease of water care or energy efficiency since I haven’t had it long enough to know. But the comfort is very nice. We used it for the first time tonight and the jets were perfect. For a 110 outlet compared to having […]

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • It Is A Wonderful Way To Relax At The End Of A Long Day!

    After about 12 years of wanting a hot tub, we finally took the plunge (pun intended), and we are thrilled that we finally did. Our entire family enjoys our Pulse spa! It is a wonderful way to relax at the end of a long day. The Pulse is pretty easy to operate and after a few […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Best Purchase Ever!

    We bought our Limelight Pulse from Pioneer Family Pools Hamilton. The staff at Pioneer has been incredibly helpful with our purchase and made life very easy for us. From initial deposit to delivery day, they have been fantastic and so helpful. The Pulse itself is of brilliant quality and we are very pleased with it. […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • We Went With The Limelight Flair Model & We Could Not Be Happier!

    We highly recommend Pioneer Family Pools and HotSpring Spas! Bryan was so helpful in helping us choose our hot tub. We went with the Limelight Flair model and we could not be happier. It was delivered on time. We are using our spa everyday as a family. We are spending more time together in a […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • A Professional Experience!

    From Brady in sales to Jay and Mark who did the installation, to the excellent staff dealing with all my water questions, a professional experience. Thanks from both of us.

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • We Sleep So Much Better!

    We sleep so much better thanks to our Caldera Utopia Geneva Spa. My husband whom constantly has back pain, now has little to no pain. We are doing the 30 challenge, and it is the best challenge to try. We have used our spa every morning and every evening for 30 days and boy do […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • Excellent Customer Service!

    The customer support to learn how to add chemicals and troubleshoot has always been prompt and friendly.

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • Good Vibes Only!

    The Highlife Aria is an excellent spa. We have soaked in some competitor spas, that our friends own, and they truly do not compare. Good vibes only are found in the Aria!

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • The Vanguard Is A Great Spa!

    This is my first spa that I have ever owned! The Vanguard is great for relaxing and easing the pain from everyday living. Pioneer Family Pools’ employees are knowledgeable and quick with any questions I have regarding my new spa. I’m a newbie at owning a spa, but I can say it was an excellent […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • I Love My Splendor Fantasy Spa!

    Having chronic back pain and loving baths, I knew getting a hot tub was a must. Although we do not have much space in our backyard we made it work; now I can take a soak and let the stress melt away. My back aches are soothed by the heat while I enjoy being outside […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • So Much Variety!

    So much variety. No pressure selling.

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • The Best Purchase For Our Family!

    We just got our new Tempo HotSpring Spa and we love it. It’s perfect after a workout, for spending time with family and it’s so relaxing. I use it early mornings while the kids are sleeping so I can sit, relax and drink my cup of coffee. I highly recommend getting one. Customer service is […]

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • Courteous and knowledgeable and extremely helpful

    The selection of our new Hot Springs Spa was a great experience. Our Salesman, Bryan, was courteous and knowledgeable and extremely helpful in answering all of our questions and coordinating the delivery and installation of our new spa.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    4
  • I Love My Jetsetter!

    I am so glad that I upgraded to the Jetsetter for those extra jets (for my legs while in the recliner).  I added a head pillow next to the recliner and I could not be more relaxed. I love my Jetsetter!

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5
  • We Feel So Healthy!

    Using our Vacanza Marino spa is a great way to soothe aching muscles at the end of a long day for, or just for fun on weekends. Never having owned a hot tub before, it took us about 6 weeks to learn how to keep it balanced, based on our usage. With the help and […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • What A Beautiful Hot Tub!

    I love the LED lights, the quiet motor, the jets and the fresh salt water feels great on my skin! What a beautiful hot tub! The Limelight Beam is the way to go! Thank you to Pioneer Family Pools Hamilton for their excellent recommendation and continued service. 

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • I Absolutely Love It!

    I decided to purchase a jet setter NXT and wish I would have made this purchase long ago instead of the over jetted over powered low quality imposter spa I had. The quality of a HotSpring Spa is noticeable without even getting in it. The jets are placed with thought in mind to give you […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • I Couldn’t Be Happier!

    We love our spa, the amenities are wonderful! The waterfall is beautiful and restful when lit up in the dark. The massage works all those sore muscles with just the right amount of pressure. The controls are very straightforward and easy to see at night. The size of the tub seats 4 to 5 people […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • The Best Purchase Ever!

    My husband and I purchased the Salina hot tub in February and have loved it every single day! Every time we go in we say that it is the best purchase ever. I truly recommend this hot tub to anyone who is looking for a relaxing experience and needs to lower the stress and anxiety […]

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • Such A Great Spa!

    The Highlife Aria is such a great spa! WE are really enjoying the lounge. The wireless remote is also great and so convenient! 

    Pioneer Family Pools LondonPioneer Family Pools London
    5
  • 5 Stars All Around!

    This is my second HotSpring Spa. I had one of the classic models for 32 years with one service call the entire time. It finally starting leaking so we bought the Vanguard model. The Vanguard is high quality, high functioning and we could not be happier with it. 5 stars all around!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Such Powerful Relaxation!

    The multitude of massaging jets in our Aria are extremely powerful, very well designed, and are perfectly placed. Each seat in this hot tub is a unique and relaxing experience. Don’t be fooled by lessor-known manufacturers advertising a large number of jets! HotSpring’s years of attention to customer feedback have created an amazing hot tub […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • We Couldn’t Be Happier!

    We couldn’t be happier with our hot tub. We had one before at our other home and loved it, but learned a few things that we took advantage of with our Caldera purchase, like the easy off/on cover and the music option, a must add on if you love music!! The filter cartridge system is […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5

Patio Reviews

  • Your Crew Did A Wonderful Job!

    wonderful job of delivering and setting up this morning.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Our Sales Associate Was Simply Outstanding!

    I am writing to you about our recent visits and purchases at Pioneer Pools on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and logistics of […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • You Treated Me With Courtesy & Respect!

    Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Excellent Service!

    We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Super Friendly & Helpful!

    We highly recommend Pioneer Family Pools (Burlington). We recently purchased a gazebo and patio set from Pioneer Family Pools in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the competition (super […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • She Went Above & Beyond!

    I would like to take this time to compliment one of your staff members, Ilene. We had a very unique request that she went above and beyond what a regular salesperson would do in my opinion and experience. In these economic times where people have many choices where to shop – thank you for assisting us in our […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Thank You For Going That Extra Mile!

    We are sending this email to let you know how impressed we were with the customer service we received from Pioneer Family Pools from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery and […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • We Are Really Grateful!

    Thanks again for Carlos’ info. He did a great job with our Gazebo, we were very pleased with his work ethic to getting the job done. We are really grateful to you for passing on his info and to him and his crew for doing such a great job.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Adreanna & Her Team Covered Every Base For Us!

    We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered  and then shipped to Manitoba. Adreanna arranged everything […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Another Great Example Of Outstanding Customer Service!

    We have used Pioneer for a number of years, and purchased an outside dinning set 2 years ago, uncovering it after the winter we notice an issue with the top of the table, we came back to the store to discuss the issue, Adreanna was on hand to help out. Pioneer contacted the manufacturer who […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Great Service!

    Thank you for the great service Pioneer Family Pools! We are in love with our new patio set. Our guests have given us many compliments on it.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • We Have Always Been Very Pleased With The Service!

    We have always been very pleased with the service we get from Pioneer and I just want to thank you and your team for the wonderful experience that we have always received from you. Hopefully we will see you in the next week or 2 to purchase an umbrella.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Brett Really Made All The Difference!

    It this kind of overall service that will have me recommend Pioneer Pools.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Our Backyard Vision Became A Reality!

    I went to Pioneer Family Pools to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, took […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Amazing Service As Always!

    Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Highly Recommended!

    We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • Great Valued Products & Delivered As Promised!

    Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Thank You For Your Gift & Support Pioneer!

    Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Everything Was Fast & Efficient!

    I just wanted to send a quick note to tell you how impressed we are with the knowledge and excellent service we have received from Pioneer Family Pools over the last several months from start to finish. We absolutely love our beautiful in ground pool and our extremely comfortable patio furniture. We use the backyard now […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Thank You For Your Time & Professionalism!

    Since our purchase, we have directed 2 of our friends to Pioneer for their spa and patio furniture. We’ll be back in the future to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • I Had Such A Great Buying Experience!

    It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Ashley Dedicated Herself Into Doing The Impossible!

    After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • What They Told Me To Do, Worked!

    I went in looking for some advice for chemicals to help my green pool turn blue again. A sales person named Lindsay helped me, she was knowledgeable and kind. She explained what would help instead of trying to sell me on multiple items that I didn’t need. What they told me to do, worked! I […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • What A Great Pleasure It Was Shopping At Your Brantford Store!

    I don't think a lot of people know the meaning of Customer Service anymore but your store sure does. I will be back and recommend your store for shopping.

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!

    Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • It Was A 10/10 Experience!

    We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Courtney Put Considerable Effort Into Locating What We Were Searching For!

    I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Thank You So Much!

    We got our patio delivery yesterday. Thank you so much! The chairs and dining table look beautiful in the backyard. We really appreciate all of your help with arranging everything and taking care of the delivery. Also, thank you for the thoughtful gift you included!

    Pioneer Family Pools Pioneer Family Pools
    5
  • They Actually Made The Experience Fun!

    All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5

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