Testimonials

Pool Reviews

• Thank you Brian and your crew

  My wife and I would just like to thank Brian and his crew/staff for making our backyard dream come true. We were explained what to expect and not only did Pioneer Pools deliver, they were right on time and guided us during the entire process. First class all the way!! Thanks also to Scottish Gas […]

  Scott and Mary Sullivan

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Excellent service

  Good evening, myself and my husband Joe, just wanted to take a moment to express our appreciation for the excellent service provided by “Jimmy” at your Burlington store. We were quite upset to find out that our duo clear cartridge had stopped working, and after reading the fine print on their on line warranty we […]

  Rosemary and Joe

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Best Thing We’ve Ever Done!

  We love our Pioneer Pool. The sales and all installation and service technicians (pool, electrical and gas) were all extremely professional and on time. Best thing we’ve ever done!

  Jon Abrams

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Very Good Customer Service!

  Monty and Bob are very good representatives for your firm. They were efficient, professional and good natured. Very good customer service!

  Joe Newton

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Quick, efficient, very personable

  I have to tell you that the excavators were top notch. I don’t know how they dug such a perfect shape (it was a work of art!) They were quick, efficient, very personable and cleaned up after they left. Super team!

  Rebecca

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• A pool, wine and chocolate

  Hello Jeremy, We just wanted to let you know that we found a very yummy looking box of chocolate outside our door last night and guessing by the logo on the chocolate, we are suspecting you had something to do with it? LOL!!! That was a delightful find!!! Thank you so much!!!! You guys definitely […]

  Mike and Kathleen MacDonald

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Great Customer Service!

  I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.

  Corry Ferreira

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Thank You For The Excellent Service In Building Our Pool!

  We wanted to say thank you for the excellent service in building our pool. There were others who quoted and we are very happy that we chose Pioneer. From the start to current day, we’ve been very happy with the results of our new pool. It started with your guidance and leadership as we attempted to […]

  Ian & Kristen McLain

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• He Was Very Personable, Polite & Incredibly Conscientious!

  This is just a quick note to say how impressed I am with your guys who worked hard this week getting our pool ready! In particular, the young man with whom I spoke daily.  He seemed to be the one in charge and I regret not asking his name. He was very personable, polite and […]

  Cathy Drury

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Can’t Wait For Spring!

  Hi Mike, thanks for the chocolates that greeted us at our door last week. They were delicious. I hope you’re taking some time off with the family over the Holidays. We are missing the pool big time. We can’t wait for Spring. Have a great holiday!

  The Petersons

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• You guys have been great

  Hi Jeremy, Pool is great. Went for our first swim on Sunday as a family to break it in. Will be all ready for our party and put to great use this summer. Thanks so much, you guys have been great. Everyone we have dealt with has been very helpful and never hesitated to listen […]

  The Martins

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  4

• I Am Very Impressed By The Level Of Professionalism!

  I’m writing you to express my appreciation. I am very impressed by the level of professionalism that the excavating team showed on Friday. I can’t say enough good things, and had my neighbours talking to me about the great impression left after clean up. Please let the team know of our appreciation, and thanks.

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Year After Year You Guys Amaze Me!

  I spoke to a gentleman today who helped guide me through my iAqualink process, and I really wanted to say that I really appreciated all of the help. Year after year you guys amaze me. I would never hesitate to recommend you to anyone. I am in public service and sometimes I have clients calling […]

  Kerri Becker

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• …your crew did an amazing job…

  We enjoyed the pool all weekend and I'm sure for many years to come

  Marie, London

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• Way beyond expectations

  Good Morning Jeremy… Well the liner is in and the pool is full. Chris certainly is an ambassador for Pioneer Pools. I believe he goes way beyond your expectations. With all the turmoil and stress that is associated with putting in a pool, just his taking time to talk and explaining what is happening and […]

  Joanne & Ray

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• They Worked Very Hard On A Cold Day

  The two guys that came to close our pool were great! They worked very hard on a cold day and took care of everything! Thanks guys!

  John Jones

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  5

• can’t say enough good things

  Anytime we had any questions and concerns he was so patient and kind and as busy as he was always took the time to help answer them.

  Aileen and Neil

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  4

• Best Customer Service Ever!

  Best customer service ever! We purchased an in-ground pool last summer with Chris…amazing! And we’ve recently purchased a hot tub for therapy with Dale, hands down the best tub for my needs. Delivery guys Jay and Mark we professional and fast! Wouldn’t go anywhere else! Everyone in the store goes above and beyond for customers!

  Bettina Arsenault

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Thank you so much!

  I will tell you, very impressive young man Shane you sent out for the cut-ins. I have done most of my service with Mirage for the last number of years but Pioneer has our business back because of you, Shane and Louie!

  Mike

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Thankful For The Terrific Job That Pioneer Did

  Mike, I would just like to say a “final thanks” for the terrific job Pioneer did on the pool, and how pleased we are with the results. You were very helpful in the scoping/selection process and throughout the entire project. The price was fair. The quality of the system is excellent. Don and team were […]

  Ron & Cheree S.

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  4

• We’ve Had An Amazing Experience Working With Pioneer Family Pools Hamilton

  We’ve had an amazing experience working with Pioneer Family Pools Hamilton this year. Chris Switzer was the best from the start until the end of the project, and even after. He looked after our best interests, had multiple visits to our property in the design stage, during and after the installation of our grecian style […]

  Cristina & Tibi

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• I’m really impressed

  I’m really impressed with yesterday’s crew and today’s crew on keeping everything safe and most of all clean. Pioneer Pools, Thank You!

  Lilliana & Santo

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• A smile from a forever customer

  The work ethic of Pioneer Pools in London, Ontario, impressed me on multiple levels from the first phone call I had with Matt Dawiczwki. Matt was personable, professional and courteous and super responsive to next iterations for the seemingly complicated pool installation process which he made seamless and straightforward. The team brought forth a beautiful […]

  Nikki Munkley

  Pioneer Family Pools LondonPioneer Family Pools London

  4

• What A Remarkable Team You Have At The Wilkinson Store!

  I have been a regular customer of the Brampton store over the years.  It’s not very often that I make an effort like this to share thoughts of this nature, but given my very positive experience with the staff and service experts at this store, I felt it was appropriate to let you know what […]

  Glen Robson

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Extremely professional

  My wife and I would like to pass on these comments as to the purchase and installation of our in-ground pool. We obviously had other quotes from competitors but were most impressed with the attention to our needs that you addressed. From the moment we decided to purchase from Pioneer Pools you scheduled and kept […]

  Rick and Elsie

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Excellent people to deal with

  Our first experience was when we purchased a hot tub and everyone at Pioneer Pools was very helpful. We have a pool at the cottage and we purchase all of our supplies from Brian, he has always taken the time to help.

  Dave M

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• Fabulous job

  We very much wanted to thank you for the fabulous job that you did overseeing our recent pool installation. During the “sale” portion of the project we appreciated your knowledge, professionalism and friendly communication skills and made this an easy and pleasurable experience. Once the pool installation began we were most impressed with your organizational […]

  Scott & Cathy P

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• Unbelievable

  Our pool started construction on July 17th and we were swimming on Aug 2nd, with all of the stonework and landscaping completed. And all of this was being done through one of the hottest periods of the summer. UNBELIEVABLE.”

  The Laking Family

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• Great job on time and on budget

  I just want to send you a quick e-mail on behalf of my wife, Petra and myself complimenting the efforts of the team at Pioneer Pools Hamilton. Chris Switzer was extremely helpful throughout this process and together with Don Leavitt who orchestrated the entire build. I told Chris upfront that we were leaving on a […]

  Chris Peitchinis

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Great job

  The pool looks absolutely gorgeous! It’s exactly how I pictured it!! Great job guys.

  Dave Gouveia

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4