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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • friendly approach and great ideas

    He was available to us whenever we needed a question answered. He was able to assist us in getting our pool in the fall, shortly after we moved in, which is exactly what we wanted.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Superb client services

    I’d like to take this opportunity to personally acknowledge Dave Coffer from Pioneer Pools. Having recently survived a new house build followed by extensive landscaping with respective foreman’s on site from both teams, without Dave even being on the property (due to distance), he has managed to solve any issue I had been experiencing from […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    4
  • Very impressed with the crew from Pioneer Pools

    Hi Twain, Just wanted to let you know that our pool project is going extremely well. We are very impressed with the crew from Pioneer Pools that is working in our backyard. The project manager (builder) is so easy to talk to, he answers all of the questions that we have, and has been fantastic […]

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    4
  • Much appreciated

    Mike, thank you for all your help and guidance with the purchase of our pool. It is being enjoyed immensely. Also, thank you for the bottle and wine accessories.

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    4
  • Extremely professional

    We’re very happy how the pool has turned out so far. Ryan and his crew did an awesome job, and were extremely professional throughout. Great guy to deal with!

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • we sincerely thank you

    We want to say that we greatly appreciate everything you’ve done for us with our pool construction.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    4
  • Pioneer has always been very professional

    I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Very Professional & A Pleasure

    The change in ownership is nothing but positive. Lots of inventory, customer service is great and Dave does what he says he is going to do. In the past, I call every pool company in Brampton to come out to measure for a liner, they would never return or call or show up for an […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Very patient, understanding, and helpful

    I’m very, very happy with the work completed. Chris O’Connor did an outstanding job on the stairs and they look GREAT! I’m very pleased with everyone in the store, helping me and my family with choosing our liner, and explaining/outlining the whole process, as you were very patient, understanding, and helpful. The colour selector on […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • I Have Never Met Somebody So Courteous & Professional

    There is service and then there is superior service. It almost feels like family, the manner in which they approach you. There is ONE man and ONE man only you need to speak with at the Brampton location and his name is David. I have never met somebody so courteous, professional with a desire to […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Very pleased with this experience

    Ryan Pool installation and package met or exceeded our expectations. Your company delivered on schedule and the staff that were on site worked professionally and cleaned up afterwards. We are very pleased with this experience and would certainly recommend you to our friends.

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • Very polite, very honest

    Just wanted to let you know that the crew you have working on my pool is great … very polite (super friendly and use appropriate language knowing kids are around) … hard working bunch of guys!!! VERY honest … just brought me a VISA they found at the end of my driveway which happens to […]

    Pioneer Family Pools LondonPioneer Family Pools London
    4
  • It’s Truly Been A Pleasure To Deal With You!

    It’s truly been a pleasure to deal with you and your team Twain and Mark!

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5
  • A stress free journey to the exciting end

    Dear Ms. Tusim I wanted to take the opportunity to thank Pioneer Pools Burlington for the excellent experience of purchasing a pool from your location. From start to finish, the experience was a stress free journey to the exciting end of owning owr own pool. I would like to make specific mention of our sales […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    4
  • No Regrets

    We bought a pool this summer from Pioneer Pools in Brampton. Dave was extremely helpful, knowledgeable and friendly and made it a positive experience. I’ve been back a few of times to get water tested. Dave always greets me with a smile and answers any questions I have. And not just Dave, anyone I have […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • That Experience Was Nothing But Positive & Professional!

    We starting dealing with Dale from Pioneer last fall. Every experience was so positive. Sadly, we ended up having to cancel our pool before it was installed. I will be honest, I fully expected to be given a hard time however that experience was nothing but positive and professional. Thank you Dale. We will recommend […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Careful, thorough and pleasant

    Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Fantastic Support

    I just want to thank Dale and Chris for the fantastic support we get on a continuous basis. It has been 5 years since we have bought our pool and hot tub and every time we see them they come over and check on how the pool and hot tub are doing as well as […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • beyond courteous

    The neighbours commented how impressed they were. Please pass on our thanks to their supervisors as they are an excellent team all around. 

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Living Up To The Name!

    You are truly what your name says – a family!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Highly Recommended!

    We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • Stress Free Experience!

    You guys are awesome! Thank you for making this a stress free experience!

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • It made all the difference

    Zack Buis guided us through the many options at Pioneer Pools and helped us to select the right pool for our property and lifestyle. He was friendly and extremely knowledgeable, coordinating the entire process from ground preparation to adding bags of salt to the sparkling new water. He was always available for advice and even […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Thank you again!

    Pool went in on Monday and we’re loving it

    Pioneer Family Pools LondonPioneer Family Pools London
    4
  • We couldn’t be happier

    Just wanted to let you know how happy we are with the Pioneer. Starting with your customer service and all the trades you recommended. It made the process so low stress. We couldn’t be happier that we went with you in the end.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • 5 Stars!

    We’ve been in the pool every day and have had a ton of people over who love the steps; most importantly the grandkids and I! The crew worked hard, and Matt was always straight forward with us about what was happening. 5 stars!

    Pioneer Family Pools LondonPioneer Family Pools London
    5
  • It Has Been A Pleasure Dealing With You Throughout This Process

    Thank you for your time and information today.  It has been a pleasure dealing with you throughout this process!

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5
  • A pleasure doing business with you

    I would like to thank you for your great service and understanding with regards to all my pool needs and accessories. It was a pleasure doing business with you and your staff, I will be sure to pass on a positive referral to Pioneer Pools.

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • Great Customer Service!

    I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • The job was completed quickly and professionally

    The job was completed quickly and professionally. The workers were courteous and knowledgeable. We were extremely happy with the customer service we received when an issue arose. They responded quickly and resolved our issues with a “no nonsense” attitude. They were referred to us and I would recommend them to anyone.

    Pioneer Family Pools MarkhamPioneer Family Pools Markham
    5

Hot Tub Reviews

  • Only 10 days In & It’s Been So Amazing!

    This is our first hot tub purchase, and we couldn’t be more pleased. I’m almost 60 and Im starting to feel it. Two bad knees and back fusion surgery 20 years ago has caused me a lot of joint pain and muscle soreness. My doctor told me that previous accidents are catching up with me, […]

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5
  • Couldn’t Be More Pleased!

    After extensive online researching and multiple trips to showrooms, I decided to move forward with the purchase of a Caldera Geneva Spa from Pioneer Family Pools. The lounge seat with foot massage is awesome and is by far my favourite seat in the spa. Our family uses the hot tub multiple times per week; so […]

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • This Spa Has Rejuvenated Me! I Feel Ten Years Younger!

    I get home after work and hop in my Relay spa right away! It’s super relaxing and takes the pain of the day away. The soothing jets have gotten rid of my back pain. I work a very physical job and this spa has rejuvenated me. I feel ten years younger!

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • We Love It So Much!

    We just bought the Makena and we love it so much. The jets feel so good on my back and legs. I really wish we got it sooner.

    Pioneer Family Pools MarkhamPioneer Family Pools Markham
    5
  • Exceptional Service and Dedication

    Our experience with Pioneer Pools has been nothing short of exceptional. From the moment we met Marcel, there was an instant sense of trust and reliability. The team went above and beyond to ensure our hot tub purchase and installation went smoothly. Despite some initial hiccups, their swift response and expertise, especially Robert’s magical touch […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • 5 Stars All Around!

    This is my second HotSpring Spa. I had one of the classic models for 32 years with one service call the entire time. It finally starting leaking so we bought the Vanguard model. The Vanguard is high quality, high functioning and we could not be happier with it. 5 stars all around!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Fantastic Unplanned Purchase!

    I was not planning on buying a hot tub but I am so pleased I took the plunge. What a fantastic hot tub that came with easy installation, great service and easy maintenance.  The Pulse is a fantastic hot tub and I would definitely recommend it!

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • I Would Recommend This Location & Our Salesperson!

    Our experience was very warm and friendly and most of our questions were answered. I would recommend this location and our salesperson, Dan. We love our Caldera Spa!

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5
  • What A Beautiful Hot Tub!

    I love the LED lights, the quiet motor, the jets and the fresh salt water feels great on my skin! What a beautiful hot tub! The Limelight Beam is the way to go! Thank you to Pioneer Family Pools Hamilton for their excellent recommendation and continued service. 

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • We Love Our New Hot Tub!

    My wife and I love our new hot tub we bought from Chris at Pioneer Pools! The installation crew was excellent and took the time to explain the operation of the hot tub. The staff at Pioneer has been really helpful with testing our water and giving us water care tips. The only snag came […]

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • Fantastic Work and Great Communication

    From the first time of purchase through to delivery, our sales person has been fantastic. Great communication, very friendly and knowledgeable, and he committed to seeing the sale through from start to finish. He attended our home while the delivery took place, provided required explanations of features and operating instructions. We highly recommend Pioneer Family […]

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • Our Soothing Salt Water Grandee Is A Hit!

    The absolute best spa experience you can imagine is in a HotSpring Grandee spa. We love the salt water and are so glad we chose this option. It is soothing and you don’t even know that it is salt water. I use the spa year round. Early Spring and late Fall are my favourite times […]

    Pioneer Family Pools LondonPioneer Family Pools London
    5
  • We Could Not Be More Pleased!

    We are very happy with our Vacanza Vanto Caldera Spa. We replaced a 20 year old spa with this one and could not be more pleased. The Vanto heats quicker, the motor is quieter and it looks great compared to our old one.

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • The Vacanza Marino Is So Relaxing!

    Nothing beats spending a cool evening relaxing in our warm, cozy hot tub! The Vacanza Marino is so relaxing. The kids love it too and they always want to come in it!

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • The Seats Are Comfortable!

    We have had our Tahitian for 3 months now. At least one member of our family has used it 90% of those days. The seats are comfortable and the jets are very powerful.  We love the lights. This spa is a high quality product and we have not noticed a difference in our energy bill.

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • The New Technology & Water Care Systems Are The Best!

    We previously owned four Hot Spring Spas dating back to 1992. They all were great spas. We have been without one for 11 years now and wish we would have not waited so long to get another. The new technology and water care systems are the best that we have ever encountered. The HotSpot SX […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • Highest Quality for the Best Price!

    Pioneer Family Pools is a supplier, among others, of high quality hot tubs and swim spas manufactured in California by Watkins Wellness. If you want the best price over quality ratio for your hot tub/swim spa purchase, I suggest to look no further. I’ve purchased my Caldera spa from Pioneer and the entire shopping experience […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • The Triumph Spa Is Great!

    The Triumph Spa is great! My wife has mobility issues and the low profile of the Triumph is great. She can get in and out with ease while using the handle. This spa has really helped relax her muscles and joints!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Courteous and knowledgeable and extremely helpful

    The selection of our new Hot Springs Spa was a great experience. Our Salesman, Bryan, was courteous and knowledgeable and extremely helpful in answering all of our questions and coordinating the delivery and installation of our new spa.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    4
  • Fantastic Hot Tub Buying Experience!

    We’re thrilled with our hot tub from Pioneer Pools! Dale, our sales rep, was incredibly knowledgeable and went above and beyond. As first-time owners, his guidance through purchasing, delivery, setup, and maintenance was invaluable. Dale’s always just a call away for any questions. Highly recommend buying from them. Don’t miss the wet test in-store – it made […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • This Purchase Has Really Improved Our Quality Of Life!

    We use our hot tub several evenings a week and it has truly changed our lives. I can’t explain how wonderful the water feels at the end of a long day. My husband and I really enjoy relaxing in our Tarino spa and watching the stars while talking about our days. This purchase has really improved […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • Thank You For Making Our Lives Better!

    After much research we purchased the Niagara Caldera Spa and it was the best choice for our home! We chose the 7 person, 52 jet tub spa with all the bells and whistles. Our favourite features are the neck and lumbar massage options. The features and functions are all exceptional and we use our spa […]

    Pioneer Family Pools MarkhamPioneer Family Pools Markham
    5
  • The Best Purchase For Our Family!

    We just got our new Tempo HotSpring Spa and we love it. It’s perfect after a workout, for spending time with family and it’s so relaxing. I use it early mornings while the kids are sleeping so I can sit, relax and drink my cup of coffee. I highly recommend getting one. Customer service is […]

    Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
    5
  • I can be in it for hours!

    I love my spa!!! The lounger is my favorite seat, I can be in it for hours!

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • An Overall Great Experience!

    Great experience dealing with Brett with our first hot tub purchase. Easily handled over the phone. Jason handled the delivery which was seamless and helpful. Went over the basic operation and maintenance. A+ service.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Always There To Answer Any Questions I Have!

    This past Friday I had a hot tub delivered by Matt and Tyler. I just wanted to send this email to tell you that I have never met two nicer guys. It was a very hot day, and they were very fast and courteous. They took the time to make sure that the hot tub […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • I Am One Happy Customer!

    We ordered a Limelight Flair and let me tell you, it does not disappoint. I am one happy customer right now. Pioneer Family Pools only has the best hot tubs. High quality with reasonable pricing. We were able to conduct a wet test and could have stayed in the store all day long, soaking! We […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • What A Great Spa!

    What a great spa for an even greater price! We could not be happier with our HotSpot Rhythm. We use it every single day and feel so much healthier overall.

    Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
    5
  • It Is Very Easy To Use!

    We always wanted to get a smaller spa for my husband and I, and the Embrace fits the bill! It is very manageable and easy to use, you just plug it into the wall and enjoy!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Love, Love, Love, My Hot Tub!

    I am completely enjoying my Kauai Caldera Spa every single day and often twice a day ! It’s made a huge difference in my life ! Star gazing, sunset watching and morning wake up have become so incredible because of this spa. It is never a bad time to get in and enjoy. It is […]

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5

Patio Reviews

  • Great Service!

    Thank you for the great service Pioneer Family Pools! We are in love with our new patio set. Our guests have given us many compliments on it.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • It Is So Rare These Days To Get Such Personalized Service!

    My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Courtney Put Considerable Effort Into Locating What We Were Searching For!

    I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • The Pioneer Team Has Been Absolutely Amazing!

    Wow! The Pioneer team has been absolutely amazing. I have been spreading the word about this store in the neighbourhood and everyone has been so impressed; and I will continue to do so. You made my day so I’d like to pass it back. Thank you!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • It Was A 10/10 Experience!

    We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Fantastic Experience!

    Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Adreanna & Her Team Covered Every Base For Us!

    We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered  and then shipped to Manitoba. Adreanna arranged everything […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • The Delivery Guys Were Great!

    And the delivery guys were great

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!

    Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Outstanding Service & Unbeatable Prices

    Great experience at Pioneer Family Pools at the Hamilton Location! We purchased outdoor patio furniture from this location as we found it to be the best priced and the best customer service (we drove from Stratford just for this specific location). Christina Demerjian was great to deal with! Highly recommend!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Always Smiling & Willing To Help!

    Every single time I come into the store (which is often!), you are always smiling and willing to go out of your way to help

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Such Great Staff!

    Thank you so much for all your support and outstanding customer experience. Pioneer Family Pools is very lucky to have such great stuff.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Our Backyard Vision Became A Reality!

    I went to Pioneer Family Pools to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, took […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Thank You For Your Time & Professionalism!

    Since our purchase, we have directed 2 of our friends to Pioneer for their spa and patio furniture. We’ll be back in the future to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • All of Our Needs Have Been Met To The Highest Standard!

    This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Your Crew Did A Wonderful Job!

    wonderful job of delivering and setting up this morning.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Amazing Service As Always!

    Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Sensible and Polite!

    Good afternoon Courtney, and thank you for recently approving the replacement of my patio chair.  It was a catastrophic break in the aluminum frame, and it’s also true that the same chair was beyond its guaranteed period, so I am appreciative of your action.  I write also, to bring to your attention the conduct of […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • I Can’t Say Thanks Enough!

    Thank you again for your assistance with my new Gazebo. It looks fantastic and I can’t say thanks enough and it was important that I included how impressed I am with Pioneer Family Pools.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Amazing work Corrina!

    Corrina’s extensive knowledge about the products was truly impressive. She patiently explained the features and benefits of each item and helped me choose the perfect set for my patio. She was attentive to my needs and preferences, ensuring that I found exactly what I was looking for. Her guidance and expertise made the entire process […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • You Have Excellent Customer Service!

     I must say you have been fantastic to work with through our buying process. Pioneer staff is very attentive to details, quick to respond, and does over and above what a lot of sales people lack these days; you have excellent customer service! In the world of so much complaining, I wanted to give you some […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Thank You For Your Gift & Support Pioneer!

    Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Ashley Dedicated Herself Into Doing The Impossible!

    After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Super Friendly & Helpful!

    We highly recommend Pioneer Family Pools (Burlington). We recently purchased a gazebo and patio set from Pioneer Family Pools in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the competition (super […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Lisa Was More Than Happy To Help Out!

    Great Service! Lisa was more than happy to help out. I tend to be picky about things, and she was there every step of the way. The new patio set is going to look great on our deck, leaving lots of room for the kids and their friends to sit and relax after going for […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • The Service We Received Was Excellent!

    We recently purchased a 10′ x 12′ gazebo and a set of patio furniture from the Oakville store. Let me say that the service we received at the store was excellent as usual.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Amazing Customer Service From Adreanna McKissock & Her Entire Team!

    Amazing customer service from Adreanna McKissock and her entire team. They worked hard to get me the best deal possible on my Okanagan gazebo. She truly earned my business and my loyalty. Shoutout to Carlos and his team for the delivery and installation in some not great weather. Would not hesitate to recommend this company […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Friendly, Knowledgeable & Professional!

    Prices were good and quality is great.

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Exception & Very Helpful!

    Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Thank You For Going That Extra Mile!

    We are sending this email to let you know how impressed we were with the customer service we received from Pioneer Family Pools from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery and […]

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5

Above Ground Pool Reviews

  • Outstanding Experience with Pioneer Pools

    This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]

    Pioneer Family Pools BrantfordPioneer Family Pools Brantford
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
    5
  • Thank You For Getting Us In Earlier Than Originally Planned!

    Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
    5
  • I Am Thrilled With How Good My Pool Looks!

    We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • Pioneer Family Pools Is Great!

    Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]

    Pioneer Family Pools BramptonPioneer Family Pools Brampton
    5
  • Pleasant & Helpful!

    Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!

    Pioneer Family Pools OakvillePioneer Family Pools Oakville
    5
  • Continuously Goes Above & Beyond!

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Dale & Pioneer Family Pools Go Above & Beyond!

    We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • I Would Recommend Pioneer Pools To Anyone!

    We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • They Have Been Very Quick!

    Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • I Definitely Will Recommend Pioneer Family Pools!

    I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
    5
  • Thanks Again For Pioneer’s Typical Excellent Customer Service!

    Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • You Went Above & Beyond!

    Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

    Pioneer Family Pools VaughanPioneer Family Pools Vaughan
    5
  • They Helped Me Really Understand The Process From Start To Swim!

    I bought my 18′ x 33′  above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]

    Pioneer Family Pools BarriePioneer Family Pools Barrie
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
    5
  • Nothing Short Of Amazing!

    Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    4
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
    5
  • I Definitely Will Recommend Pioneer Family Pools!

    I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]

    Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
    5

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