If our customers had a lot to say, click the review to read all their kind words.
We just had our Highlife Envoy Spa installed yesterday. After work my husband was able to relax in it and he immediately said, “Best decision ever, I love it!” I unfortunately was not able to enjoy it yet as I have a broken foot. I get the cast off Tuesday and I will be jumping […]
As it is my 4 month anniversary with Pioneer, I have to shout out some massive “thank yous”! First, Jay P and Brett, this family you hired me to represent, this incredible company of opportunity and helping not only my customers dreams come true, but mine! Had I not been hired, I would of never […]
We love the hot tub, the salt water and the size (luxurious for two). We purchased from Pioneer because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Pioneer was extremely helpful throughout the sale process and the wet test was very helpful. […]
I just love the Artesian Spa hot tubs! So comfortable and relaxing. Loving all the jets and different seating options. Very luxurious!
We’ve had our spa for almost one week and feel this was such a great buy. We love it, have had absolutely no issues with it and feel that this spa will last a long time. We highly recommend the Limelight Flash spa for anyone who wants to seat 5+ comfortably. This spa has lots […]
I am the proud owner of a Florence Caldera Spa and I consider it an investment in my health. I love the amazing technology, easy maintenance and excellent quality. Soaking for 15-20 minutes a day is therapeutic and rejuvenating.
The absolute best spa experience you can imagine is in a HotSpring Grandee spa. We love the salt water and are so glad we chose this option. It is soothing and you don’t even know that it is salt water. I use the spa year round. Early Spring and late Fall are my favourite times […]
We couldn’t be happier with our hot tub. We had one before at our other home and loved it, but learned a few things that we took advantage of with our Caldera purchase, like the easy off/on cover and the music option, a must add on if you love music!! The filter cartridge system is […]
From the first time of purchase through to delivery, our sales person has been fantastic. Great communication, very friendly and knowledgeable, and he committed to seeing the sale through from start to finish. He attended our home while the delivery took place, provided required explanations of features and operating instructions. We highly recommend Pioneer Family […]
Perfect for those aches and pains and easy to take care of. The size fits well in the corner of the deck and we use it every single day. Look for the HotSpot TX at Pioneer Family Pools Brantford if you want to make the best purchase of your life!
I have owned previous spas, and while I enjoyed them all, the Provence Spa has been my favourite for multiple reasons. This Spa is the right size for 2 adults with 2 loungers. For the first time my wife and I can have the same message experience at the same time in this spa. Given the seating […]
We are on our fourth HotSpring Spa’s hot tub. We have owned HotSpring Hot tubs since 1990! We just bought the Limelight Prism and we could not be more in love with it. You can not go wrong with Pioneer Family Pools and a HotSpring Spa!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
I am so happy with my Marino hot tub. Purchasing it was one of the best decisions that we have ever made. It is very easy to take care of and is used by the whole family for the most relaxing end to our days. Combined, our pool and spa experience with Pioneer Family Pools […]
We went to Pioneer Family Pools for some information about hot tubs in the fall. We spoke with Dale, he was full of information. He took the time to find out what we were looking for and explained all the differences in the options available. Dale found us a hot tub that worked best for […]
I am completely enjoying my Kauai Caldera Spa every single day and often twice a day ! It’s made a huge difference in my life ! Star gazing, sunset watching and morning wake up have become so incredible because of this spa. It is never a bad time to get in and enjoy. It is […]
The multitude of massaging jets in our Aria are extremely powerful, very well designed, and are perfectly placed. Each seat in this hot tub is a unique and relaxing experience. Don’t be fooled by lessor-known manufacturers advertising a large number of jets! HotSpring’s years of attention to customer feedback have created an amazing hot tub […]
This new and improved tub gave us what we liked in our older model but with fantastic changes. The filter system is easy, the tub seems to be critter-proof, the lights and fountain are fun while giving us the comfortable layout we loved from our older HotSpring Spa. Highly recommend! Our Highlife Sovereign is so […]
We just got our new Tempo HotSpring Spa and we love it. It’s perfect after a workout, for spending time with family and it’s so relaxing. I use it early mornings while the kids are sleeping so I can sit, relax and drink my cup of coffee. I highly recommend getting one. Customer service is […]
I am not sure where to begin. My knees and hips no longer ache all day. I sleep like a well fed baby every night and relaxed is my new normal. The Makena Spa is beautiful and more than efficient! If you like easy pressure or hard pressure, this is the spa to buy. Love […]
This past Friday I had a hot tub delivered by Matt and Tyler. I just wanted to send this email to tell you that I have never met two nicer guys. It was a very hot day, and they were very fast and courteous. They took the time to make sure that the hot tub […]
This is my second HotSpring Spa. I had one of the classic models for 32 years with one service call the entire time. It finally starting leaking so we bought the Vanguard model. The Vanguard is high quality, high functioning and we could not be happier with it. 5 stars all around!
Great budget-friendly and reliable hot tub, I’ve had mine for over a year now! Love it!
They spent time teaching me about my spa and very professional.
I also wanted to pass along a thank you to the guys who delivered it, they were quick, professional and very knowledgeable.
I bought my first hot tub today and received excellent service from the moment I walked in. They offer no pressure sales service and spent nearly 2 hours with me!
Great experience dealing with Brett with our first hot tub purchase. Easily handled over the phone. Jason handled the delivery which was seamless and helpful. Went over the basic operation and maintenance. A+ service.
Yesterday we received and installed our new Flair Hot Tub. Last night after 30 minutes or so in the tub, we slept like babies! This morning we got up early and jumped right back in the hot tub. The pain in my legs are gone and my wife’s back pain has subsided.
The Highlife Aria is such a great spa! WE are really enjoying the lounge. The wireless remote is also great and so convenient!
My husband and I have wanted a hot tub for years! Unfortunately, due to COVID-19, we were unable to go into the store and see the tubs in person. Chris was so helpful! He got back to me right away and he sent me emails and texts for hours straight, finding us exactly what we […]
