If our customers had a lot to say, click the review to read all their kind words.
We went to Pioneer Family Pools for some information about hot tubs in the fall. We spoke with Dale, he was full of information. He took the time to find out what we were looking for and explained all the differences in the options available. Dale found us a hot tub that worked best for […]
This is my first spa that I have ever owned! The Vanguard is great for relaxing and easing the pain from everyday living. Pioneer Family Pools’ employees are knowledgeable and quick with any questions I have regarding my new spa. I’m a newbie at owning a spa, but I can say it was an excellent […]
What a great spa for an even greater price! We could not be happier with our HotSpot Rhythm. We use it every single day and feel so much healthier overall.
We use our hot tub several evenings a week and it has truly changed our lives. I can’t explain how wonderful the water feels at the end of a long day. My husband and I really enjoy relaxing in our Tarino spa and watching the stars while talking about our days. This purchase has really improved […]
This past Friday I had a hot tub delivered by Matt and Tyler. I just wanted to send this email to tell you that I have never met two nicer guys. It was a very hot day, and they were very fast and courteous. They took the time to make sure that the hot tub […]
Yesterday we received and installed our new Flair Hot Tub. Last night after 30 minutes or so in the tub, we slept like babies! This morning we got up early and jumped right back in the hot tub. The pain in my legs are gone and my wife’s back pain has subsided.
My wife and I love our new hot tub we bought from Chris at Pioneer Pools! The installation crew was excellent and took the time to explain the operation of the hot tub. The staff at Pioneer has been really helpful with testing our water and giving us water care tips. The only snag came […]
I absolutely love my Utopia Florence spa! I should have bought it years ago. This spa really helps with relaxation and helps me end the day on a positive feel.
Pioneer Family Pools offers great service and selection. From picking our hot tub, right up to the delivery, and satisfying my pre and post installation questions, Pioneer Family Pools was incredible. Thank you to Brady, Jay, Mark and all of the other staff who helped. We love our Vacanza Palatino spa! We are in it […]
The Highlife Aria is such a great spa! WE are really enjoying the lounge. The wireless remote is also great and so convenient!
We are very happy with our Vacanza Vanto Caldera Spa. We replaced a 20 year old spa with this one and could not be more pleased. The Vanto heats quicker, the motor is quieter and it looks great compared to our old one.
The Aspire Spa is well priced and is the perfect size for our small yard. We could not be in more love with our spa! Thank you so much to Michael from Pioneer Family Pools for his expertise and finding us our perfect spa!
I’ve personally observed Dave’s over and above customer-service mindset that sets a living example for the team at the Brampton store. The other day, while I was checking out, he took my 2 year old daughter over to one of the hot tubs and let her explore the light colours and played her favourite song, […]
We love our spa, the amenities are wonderful! The waterfall is beautiful and restful when lit up in the dark. The massage works all those sore muscles with just the right amount of pressure. The controls are very straightforward and easy to see at night. The size of the tub seats 4 to 5 people […]
As it is my 4 month anniversary with Pioneer, I have to shout out some massive “thank yous”! First, Jay P and Brett, this family you hired me to represent, this incredible company of opportunity and helping not only my customers dreams come true, but mine! Had I not been hired, I would of never […]
We use our Highlife Envoy almost every single day! What an awesome purchase and a wonderful addition to our back patio. Our bodies and minds feel so much healthier since purchasing.
I bought my first hot tub today and received excellent service from the moment I walked in. They offer no pressure sales service and spent nearly 2 hours with me!
Great budget-friendly and reliable hot tub, I’ve had mine for over a year now! Love it!
I just love the Artesian Spa hot tubs! So comfortable and relaxing. Loving all the jets and different seating options. Very luxurious!
This is my second HotSpring JetSetter tub, the first one last over 20 years! I don’t believe that there are better hot tubs out there. We love the no maintenance feature of our new spa. The Jetsetter is number 1!
I decided to purchase a jet setter NXT and wish I would have made this purchase long ago instead of the over jetted over powered low quality imposter spa I had. The quality of a HotSpring Spa is noticeable without even getting in it. The jets are placed with thought in mind to give you […]
You honestly couldn’t ask for better service and expertise, especially from Dale Craig. He went above and beyond what my expectations were when buying our hot tub. He was always available to answer our questions, come out to the house to ensure the location would work, and also ensured that the install would go smoothly. […]
We absolutely love our spa. We bought it in the Fall of 2018 after we had a bad experience with our previous hot tub from another dealer. My mother got her pool through Pioneer and said they were great so we decided to give them a try. We were not disappointed! Gavin was wonderful and […]
Our experience with Pioneer Pools has been nothing short of exceptional. From the moment we met Marcel, there was an instant sense of trust and reliability. The team went above and beyond to ensure our hot tub purchase and installation went smoothly. Despite some initial hiccups, their swift response and expertise, especially Robert’s magical touch […]
The absolute best spa experience you can imagine is in a HotSpring Grandee spa. We love the salt water and are so glad we chose this option. It is soothing and you don’t even know that it is salt water. I use the spa year round. Early Spring and late Fall are my favourite times […]
My husband and I purchased the Salina hot tub in February and have loved it every single day! Every time we go in we say that it is the best purchase ever. I truly recommend this hot tub to anyone who is looking for a relaxing experience and needs to lower the stress and anxiety […]
We met Brady at your Brantford store, he was very informed and knowledgable helping educate us on different options; we purchased a tub that first visit. We took delivery this week and appreciated the setup/delivery team right to the employees in the store that helped with our water sample for chemical instructions. Thanks for a […]
We love the hot tub, the salt water and the size (luxurious for two). We purchased from Pioneer because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Pioneer was extremely helpful throughout the sale process and the wet test was very helpful. […]
The Vacanza Aventine is exactly what we wanted. It is the perfect shape to fit 2 people comfortably. The Aventine is easy to maintain and always has the perfect water temperature. I would recommend this spa to anyone wanting a roomy 2 person hot tub.
I also wanted to pass along a thank you to the guys who delivered it, they were quick, professional and very knowledgeable.
