If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
It made all the difference
Zack Buis guided us through the many options at Pioneer Pools and helped us to select the right pool for our property and lifestyle. He was friendly and extremely knowledgeable, coordinating the entire process from ground preparation to adding bags of salt to the sparkling new water. He was always available for advice and even […]
Jer & Jill
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Excellent service
Good evening, myself and my husband Joe, just wanted to take a moment to express our appreciation for the excellent service provided by “Jimmy” at your Burlington store. We were quite upset to find out that our duo clear cartridge had stopped working, and after reading the fine print on their on line warranty we […]
Rosemary and Joe
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Your the Best
Our pool was operational and ready to go, as promised in time for our grandson’s 6th Birthday party. It was a great day! A year and a bit later, the cheque has been cashed, and everything essentially finalized. As inexperienced new ‘in-ground’ pool owners, there have been a few glitches. But Chris Switzer has always […]
Pat & Joanne Vanravenswaay
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
So happy we went with Pioneer
We are beyond thrilled with the pool. So happy with the work and finished product. So happy we went with Pioneer, you guys are awesome!!!
Michelle West, Halton
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Careful, thorough and pleasant
Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]
Kristen and Chirs
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Job well done
Good morning Jeremy, I am impressed at the efficient work Vic and his crew pumped out yesterday afternoon under that hot sun and so close to the end of the work day. Job well done!
Vera
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Am Very Impressed By The Level Of Professionalism!
I’m writing you to express my appreciation. I am very impressed by the level of professionalism that the excavating team showed on Friday. I can’t say enough good things, and had my neighbours talking to me about the great impression left after clean up. Please let the team know of our appreciation, and thanks.
Adam Lobo
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The pool installation went very smoothly
We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]
J. Penney
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Wonderful!
Everyone has been so amazing in helping us navigate issues that have come up as well as taking care of the pool for us while we were away.
Joanna Bates
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
You Know Your Business & This Is Why You Are Number One In The Pool Business
The device team that came out to close my pool were excellent. I want them back next year. As a company you are top rated. Always friendly and willing to answer any questions. You know your business and this is why you are number one in the pool business.
Jake Smith
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
100% Recommend! We Are Really Happy That We Chose Pioneer Family Pools
100% Recommend! We worked with Bryn, Twain and Mark from the Oakville Store, and they were just amazing. We were doing our research since May, meeting with different pool companies around the GTA, and the one company that actually took the time, patience and cared for us was Pioneer Pools. Bryn spent hours with us […]
Farida Y
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Your Pool Gallery Has By Far Been The Most Helpful!
I am from Columbus, Ohio and I was trying to make pool liner/step selections when I came across your website. I will be up front and tell you that we are unable to use your company as you do not serve in our area but, your gallery has by far been the most helpful! Most […]
Krista McKee
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Really impressed
Everything is great… Don’s crew are great, tidy and very hard working guys!!! He also did a great job in cutting my concrete deck very artistically. Thanks so much. My neighbours are really impressed. It truly was a pleasure dealing with you and Pioneer… I will contact you in the spring for opening and instructions.
Dennis Stover
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Personable and considerate
Hi Jeremy, I was very pleased with the crew and Ryan in particular. I deal with a lot of contractors and he is probably one of the most personable and considerate that I have met
Stewart
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Services Exceeded My Expectations!
The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!
Anonymous
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Pioneer Family Pools Is A Company That Is Committed To Their Customer Satisfaction
I wanted to make sure to send an email to express our gratitude and expand on the great experience that we have had dealing with Pioneer Family Pools and specifically Chris Switzer from your Hamilton location. The experience has been nothing but fantastic from day one, our initial conversation with Chris put us at ease […]
Chris Ward
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Received A Number Of Compliments From All Of Our Family & Guests!
I wanted to follow-up and thank you and your team for helping us re-create our backyard with a beautiful swimming pool and leisure area. Our middle daughter celebrated her 12 birthday today and we received a number of compliments from all of our family and guests in attendance.Working with the Pioneer crew, and your recommended […]
Jim Tamas
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Making a worry free experience
Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]
David S
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
4
Thank you again for your amazing professionalism
Jim, thank you so much for sending us those wonderful, hard working, proud young men!! Kelly and Patrick’s work ethics and professionalism are commendable! They finished their job in record time and left the sight spotless. Dave and I are the happiest resident of North Port. Please, if you are ever in the county, drop […]
Anne and Dave A
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
The Store Looks Even Better Now!
My family purchased a pool from Pioneer Family Pools in Newmarket 3 years ago. We were given 3 quotes and felt very comfortable dealing with Andy. They did a great job from start to finish; and did a few extras for us! I was most impressed with their customer service and upon visiting there location […]
Tony Infantino
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
What A Remarkable Team You Have At The Wilkinson Store!
I have been a regular customer of the Brampton store over the years. It’s not very often that I make an effort like this to share thoughts of this nature, but given my very positive experience with the staff and service experts at this store, I felt it was appropriate to let you know what […]
Glen Robson
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Fantastic Customer Service!
Fantastic Customer Service! Purchased a pool from Dale Craig, a supportive, knowledgeable experience from the sales team through to the installations! Very receptive to further inquiries and questions regarding maintenance. Now looking at a hot tub and I will only go to Pioneer Family Pools. Keep up the great work especially in regards to quality […]
Tammy Clark
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Extremely professional
We’re very happy how the pool has turned out so far. Ryan and his crew did an awesome job, and were extremely professional throughout. Great guy to deal with!
Ryan M
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Largest Selection Of Products
This spa/pool store is open all year round. Prices with most of the spa/pool stores are generally marked up, but Pioneer Pool is always competitively priced with any other establishment. From the places I’ve been, this specific store has the largest selection of products compared to any other store in Peel, by twice as much […]
Chris F, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Your Reputation Exceeds You!
To you and your team, thank you. We have put off taking the plunge so to speak on getting a pool for what seems like a lifetime. The professionalism and attention that you and your entire team have shown is beyond expectations. Even well after closing the pool from an amazing summer you continue to […]
Cindy & John Devai
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
This Is Why I’ve Been A Customer For Over 20 Years!
I purchased a new snap-in winter cover for my pool but was unhappy with how it fit. The assistant store manager, Carl Hayes, and Rymal road store manager, Anna Wiemelink, sent it back to the manufacture for assessment. Even though the manufacture disagreed with my measurements and would do nothing, Pioneer supplied me with a […]
Rick Kempf
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank you again
Thank you again for everything that you’ve done and continue to do for our project. We’re so glad that we went with you and Pioneer Pools for our pool. Take care!
Laura
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Fantastic
Hello Kelly, We just had your crew of guys here fixing our pool for us. I just wanted to let you know that they were fantastic!! They were on time, professional and they really took pride in their job. They represented Pioneer Pools in the most positive way. And they cleaned up everything, you would […]
Paula
Pioneer Family Pools BarriePioneer Family Pools Barrie
4
Thankful to you & your team
We had a choice of now or October 22nd & with Celine going to start the landscaping this week we decided it best to do so now. Where was this nice weather in the summer when you were building our pool? Oh well, we will enjoy it next spring with everything done we can relax […]
Sandra
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
4
Hot Tub Reviews
The Triumph Spa Is Great!
The Triumph Spa is great! My wife has mobility issues and the low profile of the Triumph is great. She can get in and out with ease while using the handle. This spa has really helped relax her muscles and joints!
Dave & Melody Johns
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Love My Spa!
I can’t say enough about the Utopia Provence from Caldera. I have back pain and arthritis and using the spa daily has greatly lessened my pain. I have been able to decrease medications – it is that effective! Thank you Caldera Spas and Pioneer Family Pools!
Gail Stinso
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
A Very Positive Experience All Around!
We are very pleased with our new spa and the service that we received from Dan when selecting our spa. He was very knowledgeable and helpful. The delivery and install by Jay and Mark was very prompt, quick, courteous, and professional. A very positive experience all-round! Look no further than a Fantasy Spa if you […]
Cindy Duck
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
It Has Made A Positive Difference In Our Overall Health!
We purchased our hot tub in October 2018 from Pioneer Family Pools Burlington and it has been amazing. We use our Vacanza Palatino spa every day and it has made a positive difference in our overall health. We love it!
Andrei Marinescu
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Seats Are Comfortable!
We have had our Tahitian for 3 months now. At least one member of our family has used it 90% of those days. The seats are comfortable and the jets are very powerful. We love the lights. This spa is a high quality product and we have not noticed a difference in our energy bill.
Tatti Winsbrooks
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
It Is A Wonderful Way To Relax At The End Of A Long Day!
After about 12 years of wanting a hot tub, we finally took the plunge (pun intended), and we are thrilled that we finally did. Our entire family enjoys our Pulse spa! It is a wonderful way to relax at the end of a long day. The Pulse is pretty easy to operate and after a few […]
Mel Apps
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Great Customer Service!
I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.
Corry Ferreira
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Personal, Friendly Service!
For us, it was all about personal, friendly service and that’s what we enjoyed at Pioneer Family Pools in Burlington. We knew the hot tub brand, HotSpring Spas, was reliable from research, reviews and from the fact that Pioneer sold them. But helping us select a model, accommodating a wet test, welcoming pictures of our […]
John Picone
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Enjoy Hours Of Relaxing Together!
The Vacanza Tarino is an excellent hot tub for our family. We enjoy hours of relaxing together. Two loungers in a spa are hard to come by! Thank you Pioneer for setting us up with our greatest purchase!
Gerri Ciprank
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Are Having A Grandee Grand Experience!
Not only is this hot tub easy to use, it is easy to maintain and care for; and easily accommodates our family of 5 comfortably! It is beautiful! It is the perfect addition to our backyard oasis and everyone that sees it is very impressed. We absolutely love and recommend it!
Kim & John Kyle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Drift Spa Was The Perfect Choice!
We have had this spa for 3 years and are delighted with it in every way. It is mostly just the 2 of us using it, but the design gives us plenty of room to move around or have our guests in it. It is very inexpensive to drain and refill the water. The chemical […]
Allen
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Go Big, Go Cantabria!
Comfort, ease of maintenance and overall efficiency make the Cantabria Spa a worthwhile choice. Extremely spacious design fits 8 adults comfortably. My family and I highly recommend it!
Kristina Gropest
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
No Pressure Sales Service!
I bought my first hot tub today and received excellent service from the moment I walked in. They offer no pressure sales service and spent nearly 2 hours with me!
Gwen Royal
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
This Is Our Second Hot Tub From Them, We Love It!
Our first HotSpring Spa was the Watkins Classic D Model Hot Tub that lasted 34 years. It was built into our deck so we needed a replacement close to the same size to avoid lots of deck work. Pioneer came out to the house and helped us choose the right tub for our specifications; it […]
Salty
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
We Feel So Healthy!
Using our Vacanza Marino spa is a great way to soothe aching muscles at the end of a long day for, or just for fun on weekends. Never having owned a hot tub before, it took us about 6 weeks to learn how to keep it balanced, based on our usage. With the help and […]
Steffy Burrows
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Love, Love, Love, My Hot Tub!
I am completely enjoying my Kauai Caldera Spa every single day and often twice a day ! It’s made a huge difference in my life ! Star gazing, sunset watching and morning wake up have become so incredible because of this spa. It is never a bad time to get in and enjoy. It is […]
Donovan Davis
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Thank You For Making Our Lives Better!
After much research we purchased the Niagara Caldera Spa and it was the best choice for our home! We chose the 7 person, 52 jet tub spa with all the bells and whistles. Our favourite features are the neck and lumbar massage options. The features and functions are all exceptional and we use our spa […]
Bilmar Ahmed
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
I Love Everything About It!
My nightly routine of soaking in my Relay is only hampered by lightening! I love everything about it! Best Mother’s Day gift ever! Thank you Pioneer and HotSpring Spas!
Jeanne Jones
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Brett Really Made All The Difference!
It this kind of overall service that will have me recommend Pioneer Pools.
Don and Shirley Patterson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Can Not Say Enough Positive Things About The Tarino!
I absolutely love my hot tub. We chose the Tarino spa and it is the best thing I’ve ever invested in. I have been it every single day since the delivery. It is so relaxing and helps me sleep better. I can’t say enough positive things about the Tarino and Pioneer Family Pools Hamilton!
Torie Rhosyk
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Fantastic Unplanned Purchase!
I was not planning on buying a hot tub but I am so pleased I took the plunge. What a fantastic hot tub that came with easy installation, great service and easy maintenance. The Pulse is a fantastic hot tub and I would definitely recommend it!
Lisa Sacco
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Best Purchase Ever!
We bought our Limelight Pulse from Pioneer Family Pools Hamilton. The staff at Pioneer has been incredibly helpful with our purchase and made life very easy for us. From initial deposit to delivery day, they have been fantastic and so helpful. The Pulse itself is of brilliant quality and we are very pleased with it. […]
Nick Boncano
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
This Spa Is The Icing On The Cake!
Our pre-school aged children love it and so do my wife and I. This tub is great for play and relaxation. The Splendor is low maintenance and runs on low power consumption. This spa is the icing on the cake!
Tim Reynolds
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
So Much Variety!
So much variety. No pressure selling.
John Shantz
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
What A Beautiful Hot Tub!
I love the LED lights, the quiet motor, the jets and the fresh salt water feels great on my skin! What a beautiful hot tub! The Limelight Beam is the way to go! Thank you to Pioneer Family Pools Hamilton for their excellent recommendation and continued service.
Brady Callan
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Relay Hot Tub Is Top Notch!
Thank you to the service team at Pioneer Family Pools Vaughan for getting my hot tub in to my garden, as that was a task on its own. The demo that i was shown was great and the technicians cleaned up after they had finished. The Relay is amazing and I’m so glad that I […]
Mandy Milinkovich
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Thank you!
I have had trouble with my plug and play hot tub. I have had a young woman tech come out the last two times and she has been very good. Yesterday she stayed until she got it working! I thanked her but wanted to leave a report for her on her great job yesterday.
Joel J.
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
The Jets Are Wonderful!
We love our Martinique hot tub. The jets are wonderful and we especially love the jets at our feet. This spa is quite easy to maintain and I love the size. It’s not a big huge square, it’s more rectangular shaped and fits on our patio perfectly.
Peggy Hilton
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
The Seychelles Was A Great Purchase!
I had my spa installed last Monday and it is proving to be one of my best purchases yet! The entire process from purchase to install was very streamlined and free of headaches thanks to Pioneer Family Pools. The spa itself has proven to be very easy to use and easy to maintain. I was […]
Ryan Antwood
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Wonderful sales experience and after care
We love our little oasis in the city. After the delivery, we have asked Kyle questions about maintenance and general questions. He still gives us great service and answers our questions promptly.
Dave
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
Patio Reviews
I Had Such A Great Buying Experience!
It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!
Meaghan Sansom
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
It Was A 10/10 Experience!
We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Selection and Outstanding Service
We truly appreciate the awesome service we have received from Pioneer throughout the patio purchase process. Brianna was amazing with tons of follow-up and did a fantastic job of proposing products and options that matched our needs and budget. Brianna’s professionalism and expertise made the experience seamless and enjoyable. Thanks again for everything
Scott, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Stellar Customer Service
I wanted to reach out to you to compliment your business and more importantly the absolutely stellar customer service one of your employees provided us this summer. My husband and I are have a hot tub, pool and patio and had been told, by other satisfied Pioneer customers about your Oakville location. Jenna Rowland helped […]
Michelle Hewit
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
On Her Day Off She Offered To Come Out To My Home!
Several days ago I went into your Fairview Store looking for seating for around my pool. I met a young lady Colleen, who came over to greet me immediately. I shared that I was unclear of what I should put around my pool. On her day off she offered to come out to my home to see the […]
Dawn Demeter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Adreanna & Her Team Covered Every Base For Us!
We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered and then shipped to Manitoba. Adreanna arranged everything […]
Keith Cotman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Attentive, pleasant, and knowledgeable!
I want to share what a fantastic experience it has been working with Melanie Dufour. She has been attentive, pleasant, and knowledgeable about each step of our purchasing process. We have placed a large order with Pioneer, and part of the reason we continued with the second half of our order (purchasing a gazebo) was […]
Anne Hampson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Everything Is In Perfect Shape!
We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.
Sarah Smyth
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Friendly, Knowledgeable & Professional!
Prices were good and quality is great.
Paige Martinson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For Your Gift & Support Pioneer!
Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!
Shanna Dunlop
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Lisa Was Friendly, Knowledgeable & Very Reassuring!
I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]
Paul Barber
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
All of Our Needs Have Been Met To The Highest Standard!
This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]
Kathleen Mech
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Super Friendly & Helpful!
We highly recommend Pioneer Family Pools (Burlington). We recently purchased a gazebo and patio set from Pioneer Family Pools in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the competition (super […]
John Carlos & Susan Thrasher
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Another Great Example Of Outstanding Customer Service!
We have used Pioneer for a number of years, and purchased an outside dinning set 2 years ago, uncovering it after the winter we notice an issue with the top of the table, we came back to the store to discuss the issue, Adreanna was on hand to help out. Pioneer contacted the manufacturer who […]
Andrew Milner
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Exception & Very Helpful!
Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.
Carol & Don Snyder
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Amazing Sales Person!
Mercedes was such an amazing sales person! I will definitively recommend Pioneer Family Pools to everyone now.
Christi Alanescu
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Her Knowledgable, Efficient & Friendly Service Is To Be Commended!
We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.
Glenn Corkum
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Your Team Is Committed!
You guys rock! Thank you so much for your help and courtesy. Although we couldn’t find the right size rug, it wasn’t for the lack of trying. I appreciate all of the attention you paid to my purchase. Your follow up detail is another case in point of how much your team is committed to […]
Sharon Beson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!
Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!
Fran Johnson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
They Actually Made The Experience Fun!
All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!
Lynne Johnston
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For Going That Extra Mile!
We are sending this email to let you know how impressed we were with the customer service we received from Pioneer Family Pools from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery and […]
Jennylee & Marco Gubiani
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Great Service Deserves Recognition!
I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!
Vanessa Gallo
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Outstanding Service & Unbeatable Prices
Great experience at Pioneer Family Pools at the Hamilton Location! We purchased outdoor patio furniture from this location as we found it to be the best priced and the best customer service (we drove from Stratford just for this specific location). Christina Demerjian was great to deal with! Highly recommend!
Dylan Green
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Excellent Service!
We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!
Barry Hoffman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Went Out Of Her Way!
Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Pioneer Family Pools as a company, in […]
Vicky Martins
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Fantastic Experience!
Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.
Lesia Phillips
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Our Sales Associate Was Simply Outstanding!
I am writing to you about our recent visits and purchases at Pioneer Pools on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and logistics of […]
Pia & Norma Zavarella
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Highly Recommended!
We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.
Noah S, Barrie
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Always Smiling & Willing To Help!
Every single time I come into the store (which is often!), you are always smiling and willing to go out of your way to help
Sandy Hill
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Above Ground Pool Reviews
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Outstanding Experience with Pioneer Pools
This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]
Johane Brantford
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]
Soroush Zadhoush
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]
Tina Flemming
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]
G.P. Houle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Dale & Pioneer Family Pools Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pioneer Family Pools Is Great!
Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]
Maria Macedo
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]
Gwindor S
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]
Tina Jakobs
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
