If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
Way beyond expectations
Good Morning Jeremy… Well the liner is in and the pool is full. Chris certainly is an ambassador for Pioneer Pools. I believe he goes way beyond your expectations. With all the turmoil and stress that is associated with putting in a pool, just his taking time to talk and explaining what is happening and […]
Joanne & Ray
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
They Worked Very Hard On A Cold Day
The two guys that came to close our pool were great! They worked very hard on a cold day and took care of everything! Thanks guys!
John Jones
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Awesome, Awesome, Awesome
Hello Chris and Don, Just a quick thank you – I came home Friday evening from Croatia. I walked in the house, threw on my bathing suit and jumped in our new swimming pool. My kids screamed “Daddy’s HOME!” What a great feeling after such a long flight. So far 3 days of swimming with […]
Andrew and Family
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
It Has Been A Pleasure Dealing With You Throughout This Process
Thank you for your time and information today. It has been a pleasure dealing with you throughout this process!
Anna Dellanno
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Making a worry free experience
Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]
David S
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
4
It Has Been A Great Experience Working With The Team!
I just wanted to reach out and share feedback now that Don and his crew have wrapped up the deck pour this morning; and have left site to let Cedar Springs to start their work. Don and his crew were great to deal with during their time on site! They were professional, courteous, hard-working, polite, kept a […]
Dan Drewett
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Pioneer has always been very professional
I have recommended a few friends to contact you over the years and will continue to do so. Feel free to use me as a reference anytime!
Rick Denyes, Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Have Never Met Somebody So Courteous & Professional
There is service and then there is superior service. It almost feels like family, the manner in which they approach you. There is ONE man and ONE man only you need to speak with at the Brampton location and his name is David. I have never met somebody so courteous, professional with a desire to […]
Christopher Whyte
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Very Good Customer Service!
Monty and Bob are very good representatives for your firm. They were efficient, professional and good natured. Very good customer service!
Joe Newton
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Enjoying the pool immensely
Hello Jeremy, I hope you had an enjoyable weekend. First let me thank you for the lovely bottle of wine and accessories. Spanish Rioja wine is my absolute favorite wine. Lovely! I am very very happy, pleased and thrilled to death with my pool. The excavators certainly knew what they were doing. All my neighbours […]
Johanna Dryden
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Pioneer Family Pools transformed my backyard
Pioneer Family Pools literally transformed my backyard. Everything I have purchased has been long lasting and great quality – I have had my inground pool for over 15 years, and only changed my hot tub to upgrade to a larger model. The patio furniture has been durable as well, and I frequently get compliments on […]
Gerry M
Pioneer Family Pools BarriePioneer Family Pools Barrie
4
Wonderful!
Everyone has been so amazing in helping us navigate issues that have come up as well as taking care of the pool for us while we were away.
Joanna Bates
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Thank you Brian and your crew
My wife and I would just like to thank Brian and his crew/staff for making our backyard dream come true. We were explained what to expect and not only did Pioneer Pools deliver, they were right on time and guided us during the entire process. First class all the way!! Thanks also to Scottish Gas […]
Scott and Mary Sullivan
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We’re Very Happy!
We are very happy with the finished look of our pool and concrete work that Pioneer Pools did for us. I would highly recommend Pioneer Pools to anyone who asked!!
Pat and Theresa Meehan
Pioneer Family Pools LondonPioneer Family Pools London
5
The Services Exceeded My Expectations!
The two gentleman we had were very courteous and professional. The services exceeded my expectations! They even fixed the latch on my fence door so it closes properly! Thank you!
Anonymous
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
All Of Us Are Still Very Much In Awe
Now to speak on your generosity. As you are aware we are doing a Fundraiser event for Power At Work, who in turn does missions in Guatemala. I thought I had nothing to lose in asking for a donation for our fundraiser. I honestly thought at most we would get a floaty, and I might […]
Grant & Carol Lamb
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Excellent service
Good evening, myself and my husband Joe, just wanted to take a moment to express our appreciation for the excellent service provided by “Jimmy” at your Burlington store. We were quite upset to find out that our duo clear cartridge had stopped working, and after reading the fine print on their on line warranty we […]
Rosemary and Joe
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank you so much!
I will tell you, very impressive young man Shane you sent out for the cut-ins. I have done most of my service with Mirage for the last number of years but Pioneer has our business back because of you, Shane and Louie!
Mike
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The best home renovation experience I have had
Hello Chris, I wanted to take a minute and share with you the best home renovation experience I have had to date! We were scheduled to begin our pool installation on July 16th. John contacted us July 11th, and graciously offered to begin our pool ahead of schedule. As I am sure you are well […]
Mary H
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Very impressed with the Pioneer experience
Hi Twain, Thanks! Sod was completed yesterday so we should be good. I’ll chase Mark for the fence post then. Thanks for everything you’ve done. You were fantastic at staying in touch at all stages and Julie and I were very impressed with the Pioneer experience. All the best!
David W
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Dave At The Brampton Location Was Amazing
Dealing with Dave at the Brampton location was amazing. We are first time pool owners. Our experience went so smooth. Dave walked us through everything we needed to know. The install was super quick for end of season. We called Dave a few times after the install and he was more then happy to help […]
Sabrina Shlimon, Brampton
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
The job was completed quickly and professionally
The job was completed quickly and professionally. The workers were courteous and knowledgeable. We were extremely happy with the customer service we received when an issue arose. They responded quickly and resolved our issues with a “no nonsense” attitude. They were referred to us and I would recommend them to anyone.
Celia
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
Superb client services
I’d like to take this opportunity to personally acknowledge Dave Coffer from Pioneer Pools. Having recently survived a new house build followed by extensive landscaping with respective foreman’s on site from both teams, without Dave even being on the property (due to distance), he has managed to solve any issue I had been experiencing from […]
Kim L
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Can’t tell you how impressed we are
Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.
Charles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
beyond courteous
The neighbours commented how impressed they were. Please pass on our thanks to their supervisors as they are an excellent team all around.
Mandy, Milton
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Will Recommend Them Highly To Anyone!
Meagan spent ages explaining all about filters and the maintenance requirements of pools, as I had no idea. She answered all of my many questions and was very professional and knowledgeable. I changed my mind quite a few times and she was extremely accommodating and polite; not pushy as a salesperson either, which I really […]
Linda Mcarddle
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Yay To Good Customer Service!
From the first time we walked into the Hamilton store, we were greeted by Rose, and had great customer service by Dale. Then Ali went above and beyond to book us an installation date that worked well for us. The Crew was great, and after they finished, Chris Lukasik has always returned our phone calls, […]
Linda & Al
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
They Did An Amazing Job!
We are extremely pleased with how the pool looks and with the professionalism of Ryan and his team. They did an amazing job and were polite, helpful and courteous throughout the process.
Denise Grant
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Hot Tub Reviews
Quality Products & A Fair Price!
Pioneer was quick to assist us with all of our questions and keep us on track. You can shop with Dale Craig at Pioneer with confidence. Quality products and a fair price.
Adam, Susan Hunter & Family
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Personal, Friendly Service!
For us, it was all about personal, friendly service and that’s what we enjoyed at Pioneer Family Pools in Burlington. We knew the hot tub brand, HotSpring Spas, was reliable from research, reviews and from the fact that Pioneer sold them. But helping us select a model, accommodating a wet test, welcoming pictures of our […]
John Picone
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Am One Happy, Hot Tubber!
I have only had my Aspire Spa for a week, but so far I love it so much! Our hot tub is the perfect size for the two of us and fits on our lanai wonderfully; and we still have walk room. I am one happy, hot tubber!
Sheryl Thurston
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Outstanding Investment!
We love the hot tub, the salt water and the size (luxurious for two). We purchased from Pioneer because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Pioneer was extremely helpful throughout the sale process and the wet test was very helpful. […]
Vincent Goche
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I Love My Jetsetter!
I am so glad that I upgraded to the Jetsetter for those extra jets (for my legs while in the recliner). I added a head pillow next to the recliner and I could not be more relaxed. I love my Jetsetter!
Dom Ryan
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
We Could Not Be More In Love With Our Spa!
The Aspire Spa is well priced and is the perfect size for our small yard. We could not be in more love with our spa! Thank you so much to Michael from Pioneer Family Pools for his expertise and finding us our perfect spa!
Rick Lychikin
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
A Professional Experience!
From Brady in sales to Jay and Mark who did the installation, to the excellent staff dealing with all my water questions, a professional experience. Thanks from both of us.
Mike DeBrun
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Fantastic Work and Great Communication
From the first time of purchase through to delivery, our sales person has been fantastic. Great communication, very friendly and knowledgeable, and he committed to seeing the sale through from start to finish. He attended our home while the delivery took place, provided required explanations of features and operating instructions. We highly recommend Pioneer Family […]
David Sirois
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
I can be in it for hours!
I love my spa!!! The lounger is my favorite seat, I can be in it for hours!
4 Sisters
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
I Am One Happy Customer!
We ordered a Limelight Flair and let me tell you, it does not disappoint. I am one happy customer right now. Pioneer Family Pools only has the best hot tubs. High quality with reasonable pricing. We were able to conduct a wet test and could have stayed in the store all day long, soaking! We […]
Sophie Antonio
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Great Place!
Great place. Knowledgeable staff. Best spa dealership! We love our HotSpring Spa!
Carol Morris, Barrie
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We Wanted A More Energy Efficient Hot Tub!
We purchased a new hot tub because the house we bought came with a hot tub that eventually stopped working. We wanted a more energy efficient hot tub anyways, but didn’t want to spend a lot of money. The Vacanza Tarino was the perfect tub for us as it has 2 loungers and comfortable seating. […]
Kristi Vachon
Pioneer Family Pools LondonPioneer Family Pools London
5
We Love Our Fantasy Spa!
We love our fantasy spa. It is the perfect size for our family of four. The price was great and it is easy to maintain!
Jennifer Defranco
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
The Size Is Perfect!
This is our second Caldera spa as we had a Caldera Martinique for 15 years. The new Seychelles is fantastic! The jet system is very adjustable. The size perfect for me and my wife. The best part is the salt water system. Do no get your hot tub without it! The water quality is excellent […]
Joe Scallinari
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Only 10 days In & It’s Been So Amazing!
This is our first hot tub purchase, and we couldn’t be more pleased. I’m almost 60 and Im starting to feel it. Two bad knees and back fusion surgery 20 years ago has caused me a lot of joint pain and muscle soreness. My doctor told me that previous accidents are catching up with me, […]
John Candilorro
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Overall, An Amazing Experience!
I also wanted to pass along a thank you to the guys who delivered it, they were quick, professional and very knowledgeable.
Pamela B
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Are Now HotSpring Veterans!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Bruce Haywood
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
This Is Our Second Hot Tub From Them, We Love It!
Our first HotSpring Spa was the Watkins Classic D Model Hot Tub that lasted 34 years. It was built into our deck so we needed a replacement close to the same size to avoid lots of deck work. Pioneer came out to the house and helped us choose the right tub for our specifications; it […]
Salty
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
Such A Nice Way To Unwind!
Our Niagara Caldera Spa is such a nice way to unwind on a winter evening. We love to head out to the spa while the snow is falling and just look up at the stars. Having a spa is also nice and useful for spending time with family and friends. Everyone deserves to feel this way. […]
Burt Jenkinson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
It Is The Perfect Shape To Fit 2 People Comfortably!
The Vacanza Aventine is exactly what we wanted. It is the perfect shape to fit 2 people comfortably. The Aventine is easy to maintain and always has the perfect water temperature. I would recommend this spa to anyone wanting a roomy 2 person hot tub.
Stan Weggers
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Are Very Happy With Our First Hot Tub!
We have had our hot tub for one week and the whole family loves it! It is our first hot tub and we weren’t sure what to expect but we are excited to say that we are very happy with our first hot tub! The water care has been easy. We love the jets! The […]
Frederick Duguay
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Vacanza Palatino Is Very Therapeutic!
This hot tub was a great value compared to others we looked at. It has everything we were looking for and more in a hot tub. We love all of the different jets that target different areas of the body. The Vacanza Palatino is very therapeutic. It’s been super easy to care for, and the […]
Jaimie Christy
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Vanguard Is A Great Spa!
This is my first spa that I have ever owned! The Vanguard is great for relaxing and easing the pain from everyday living. Pioneer Family Pools’ employees are knowledgeable and quick with any questions I have regarding my new spa. I’m a newbie at owning a spa, but I can say it was an excellent […]
Melissa Giacommo
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Best Decision Ever!
We just had our Highlife Envoy Spa installed yesterday. After work my husband was able to relax in it and he immediately said, “Best decision ever, I love it!” I unfortunately was not able to enjoy it yet as I have a broken foot. I get the cast off Tuesday and I will be jumping […]
Rose McDonald
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We Sleep So Much Better!
We sleep so much better thanks to our Caldera Utopia Geneva Spa. My husband whom constantly has back pain, now has little to no pain. We are doing the 30 challenge, and it is the best challenge to try. We have used our spa every morning and every evening for 30 days and boy do […]
Gina Sattene
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Best Purchase Ever!
We bought our Limelight Pulse from Pioneer Family Pools Hamilton. The staff at Pioneer has been incredibly helpful with our purchase and made life very easy for us. From initial deposit to delivery day, they have been fantastic and so helpful. The Pulse itself is of brilliant quality and we are very pleased with it. […]
Nick Boncano
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Best Purchase Ever!
My husband and I purchased the Salina hot tub in February and have loved it every single day! Every time we go in we say that it is the best purchase ever. I truly recommend this hot tub to anyone who is looking for a relaxing experience and needs to lower the stress and anxiety […]
Colie Francis
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
The Most Relaxing End To Our Days!
I am so happy with my Marino hot tub. Purchasing it was one of the best decisions that we have ever made. It is very easy to take care of and is used by the whole family for the most relaxing end to our days. Combined, our pool and spa experience with Pioneer Family Pools […]
Jessica Martino
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Very luxurious!
I just love the Artesian Spa hot tubs! So comfortable and relaxing. Loving all the jets and different seating options. Very luxurious!
Christina Stockdale
Pioneer Family Pools LondonPioneer Family Pools London
5
Exceptional Service and Dedication
Our experience with Pioneer Pools has been nothing short of exceptional. From the moment we met Marcel, there was an instant sense of trust and reliability. The team went above and beyond to ensure our hot tub purchase and installation went smoothly. Despite some initial hiccups, their swift response and expertise, especially Robert’s magical touch […]
Naomi
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Patio Reviews
Courtney Put Considerable Effort Into Locating What We Were Searching For!
I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]
Martin Schatz
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Super Friendly & Helpful!
We highly recommend Pioneer Family Pools (Burlington). We recently purchased a gazebo and patio set from Pioneer Family Pools in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the competition (super […]
John Carlos & Susan Thrasher
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Actually Made The Experience Fun!
All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!
Lynne Johnston
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Excellent Service!
We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!
Barry Hoffman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
You Treated Me With Courtesy & Respect!
Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]
Lorraine Gordon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Fantastic Helpful Service & Tons Of Selection!
Pioneer Family Pools has fantastic helpful service and tons of selection. Adreanna was fabulous, she helped us look at our options and find everything that we needed. We can’t wait for our new furniture to arrive!
Gary Miller
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Went Out Of Her Way!
Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Pioneer Family Pools as a company, in […]
Vicky Martins
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Outstanding Service & Unbeatable Prices
Great experience at Pioneer Family Pools at the Hamilton Location! We purchased outdoor patio furniture from this location as we found it to be the best priced and the best customer service (we drove from Stratford just for this specific location). Christina Demerjian was great to deal with! Highly recommend!
Dylan Green
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I recommend Pioneer to Many other Pool Owners!
When the furniture arrived, slightly defective (not your issue, but an issue straight from the manufacturer), Jenna stepped in to rectify the situation immediately, even visiting our home to ensure a replacement was delivered and properly assembled as quickly as possible. She was attentive, kind, listened to our concerns, and followed up many times to […]
Michelle Hewit
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Attentive, pleasant, and knowledgeable!
I want to share what a fantastic experience it has been working with Melanie Dufour. She has been attentive, pleasant, and knowledgeable about each step of our purchasing process. We have placed a large order with Pioneer, and part of the reason we continued with the second half of our order (purchasing a gazebo) was […]
Anne Hampson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The New Set Was Just Delivered & It Looks Great!
The new set was just delivered and it looks great! Thank you for your support and quick response to this issue. Any company can make a mistake, but it’s how they respond that sets the good ones apart! I’ll definitely recommend you and Pioneer Family Pools to anyone who asks.
Brian Gauthier
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Is So Rare These Days To Get Such Personalized Service!
My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]
Stacey Carter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Couldn’t Be Happier!
Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]
Jim & Pam Smith
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
The Service We Received Was Excellent!
We recently purchased a 10′ x 12′ gazebo and a set of patio furniture from the Oakville store. Let me say that the service we received at the store was excellent as usual.
Jacob Colson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Your Crew Did A Wonderful Job!
wonderful job of delivering and setting up this morning.
Mary Stanko
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Had Such A Great Buying Experience!
It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!
Meaghan Sansom
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Everything Is In Perfect Shape!
We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.
Sarah Smyth
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For Your Gift & Support Pioneer!
Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!
Shanna Dunlop
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Sensible and Polite!
Good afternoon Courtney, and thank you for recently approving the replacement of my patio chair. It was a catastrophic break in the aluminum frame, and it’s also true that the same chair was beyond its guaranteed period, so I am appreciative of your action. I write also, to bring to your attention the conduct of […]
John
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Service!
Thank you for the great service Pioneer Family Pools! We are in love with our new patio set. Our guests have given us many compliments on it.
Dave Lester
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
You Have Excellent Customer Service!
I must say you have been fantastic to work with through our buying process. Pioneer staff is very attentive to details, quick to respond, and does over and above what a lot of sales people lack these days; you have excellent customer service! In the world of so much complaining, I wanted to give you some […]
Wendy Carlan
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Great Customer Service!
Thanks for the great customer service you gave me today.
Jim Lowes
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
All of Our Needs Have Been Met To The Highest Standard!
This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]
Kathleen Mech
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Have A Great Employee On Their Hands!
Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]
Mike Porkolab
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Lisa Was Friendly, Knowledgeable & Very Reassuring!
I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]
Paul Barber
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Fantastic Experience!
Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.
Lesia Phillips
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Selection and Outstanding Service
We truly appreciate the awesome service we have received from Pioneer throughout the patio purchase process. Brianna was amazing with tons of follow-up and did a fantastic job of proposing products and options that matched our needs and budget. Brianna’s professionalism and expertise made the experience seamless and enjoyable. Thanks again for everything
Scott, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Service Deserves Recognition!
I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!
Vanessa Gallo
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!
Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!
Fran Johnson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Adreanna & Her Team Covered Every Base For Us!
We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered and then shipped to Manitoba. Adreanna arranged everything […]
Keith Cotman
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Above Ground Pool Reviews
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Outstanding Experience with Pioneer Pools
This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]
Johane Brantford
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]
Tina Flemming
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]
Tina Jakobs
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]
Soroush Zadhoush
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Dale & Pioneer Family Pools Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]
Gwindor S
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Pioneer Family Pools Is Great!
Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]
Maria Macedo
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]
G.P. Houle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
