If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
Awesome, Awesome, Awesome
Hello Chris and Don, Just a quick thank you – I came home Friday evening from Croatia. I walked in the house, threw on my bathing suit and jumped in our new swimming pool. My kids screamed “Daddy’s HOME!” What a great feeling after such a long flight. So far 3 days of swimming with […]
Andrew and Family
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Received A Number Of Compliments From All Of Our Family & Guests!
I wanted to follow-up and thank you and your team for helping us re-create our backyard with a beautiful swimming pool and leisure area. Our middle daughter celebrated her 12 birthday today and we received a number of compliments from all of our family and guests in attendance.Working with the Pioneer crew, and your recommended […]
Jim Tamas
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Pioneer Hamilton Is My Go To Place!
Pioneer Hamilton is my go to place when I need advise for my pool or spa. I have discussed my needs with Carl Hayes for some time now as he is very knowledgable and has excellent customer service. Thank you Carl!
Hilda Maria
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Love The Personalized & Excellent Customer Service!
I have been a client of Pioneer Family Pools in Hamilton for more than 4 years now. The main reason I continue to go here is that I love the personalized and excellent customer service that the staff in the store has given to us every time we go there. The last two years, I […]
Luis Lasso
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Highly Recommended!
We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.
Noah S, Barrie
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
You guys have been great
Hi Jeremy, Pool is great. Went for our first swim on Sunday as a family to break it in. Will be all ready for our party and put to great use this summer. Thanks so much, you guys have been great. Everyone we have dealt with has been very helpful and never hesitated to listen […]
The Martins
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
4
This Is Why I’ve Been A Customer For Over 20 Years!
I purchased a new snap-in winter cover for my pool but was unhappy with how it fit. The assistant store manager, Carl Hayes, and Rymal road store manager, Anna Wiemelink, sent it back to the manufacture for assessment. Even though the manufacture disagreed with my measurements and would do nothing, Pioneer supplied me with a […]
Rick Kempf
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Very pleased
Great job!! A+++++ Mom is very pleased but let me tell you it was difficult keeping her in the house!!!….she wanted to get her little paws right in there to help the guys out! What a firecracker she is. All is good and she really likes the way everything looks. Now she’s reorganizing some shrubs […]
Joey and Diana Bolic
Pioneer Family Pools OakvillePioneer Family Pools Oakville
4
You Know Your Business & This Is Why You Are Number One In The Pool Business
The device team that came out to close my pool were excellent. I want them back next year. As a company you are top rated. Always friendly and willing to answer any questions. You know your business and this is why you are number one in the pool business.
Jake Smith
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Excellent service
Good evening, myself and my husband Joe, just wanted to take a moment to express our appreciation for the excellent service provided by “Jimmy” at your Burlington store. We were quite upset to find out that our duo clear cartridge had stopped working, and after reading the fine print on their on line warranty we […]
Rosemary and Joe
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Clearly Take Pride In Their Work!
I just wanted to say that we’ve been very impressed with the crew. They are polite, hard working, keep the site clean and clearly take pride in their work.
Laura Belsito
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I’m really impressed
I’m really impressed with yesterday’s crew and today’s crew on keeping everything safe and most of all clean. Pioneer Pools, Thank You!
Lilliana & Santo
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
4
Incredible service
Please extend our family’s thanks to Jeremy Snowball for the extremely great job that he did in ensuring that our Pioneer Pool was everything we ever wanted! We did our due diligence in shopping around for a pool installer and we ended up choosing Pioneer mainly due to your salesperson. Jeremy called us back the […]
Stan
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
We couldn’t be happier
Just wanted to let you know how happy we are with the Pioneer. Starting with your customer service and all the trades you recommended. It made the process so low stress. We couldn’t be happier that we went with you in the end.
Kirkopoulos
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
It Has Been A Great Experience Working With The Team!
I just wanted to reach out and share feedback now that Don and his crew have wrapped up the deck pour this morning; and have left site to let Cedar Springs to start their work. Don and his crew were great to deal with during their time on site! They were professional, courteous, hard-working, polite, kept a […]
Dan Drewett
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
A pleasure doing business with you
I would like to thank you for your great service and understanding with regards to all my pool needs and accessories. It was a pleasure doing business with you and your staff, I will be sure to pass on a positive referral to Pioneer Pools.
Jack
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
The Installation Went Exactly As Scheduled & There Were No Delays!
Chris from Pioneer Family Pools made the whole planning process feel effortless. He is very knowledgeable and was always there to answer every question we had. We were nervous, as it’s a big investment and our first pool, but he walked us through every step of the way. The installation went exactly as scheduled and […]
Sydney Borsi
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Fantastic
Hello Kelly, We just had your crew of guys here fixing our pool for us. I just wanted to let you know that they were fantastic!! They were on time, professional and they really took pride in their job. They represented Pioneer Pools in the most positive way. And they cleaned up everything, you would […]
Paula
Pioneer Family Pools BarriePioneer Family Pools Barrie
4
Fast, respectful and precise!
He answers his phone... all the time! He walked us through every step of the way.
Kham and Suzy, Hamilton
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You To The Staff Of Pioneer For Making Our Summers Even Better!
I highly recommend Pioneer Pools, Barrie! Their customer service and knowledge far exceeds the competition in our area. Since we first moved here, they’ve been a source for product knowledge, pool assistance and great prices. Thank you to the staff of Pioneer for making our summers even better!
Michelle Roberts
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Your Pool Gallery Has By Far Been The Most Helpful!
I am from Columbus, Ohio and I was trying to make pool liner/step selections when I came across your website. I will be up front and tell you that we are unable to use your company as you do not serve in our area but, your gallery has by far been the most helpful! Most […]
Krista McKee
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Your Reputation Exceeds You!
To you and your team, thank you. We have put off taking the plunge so to speak on getting a pool for what seems like a lifetime. The professionalism and attention that you and your entire team have shown is beyond expectations. Even well after closing the pool from an amazing summer you continue to […]
Cindy & John Devai
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
This Year’s Team Was Much Better Than The Ones We Have Had
This year’s team was much better than the ones we have had in the last few years. They cleaned up after themselves, and didn’t leave much for me to do. Thank you so much Pioneer Pools!
Steve Ichelson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
4
Very polite, very honest
Just wanted to let you know that the crew you have working on my pool is great … very polite (super friendly and use appropriate language knowing kids are around) … hard working bunch of guys!!! VERY honest … just brought me a VISA they found at the end of my driveway which happens to […]
Murphy
Pioneer Family Pools LondonPioneer Family Pools London
4
Stress Free Experience!
You guys are awesome! Thank you for making this a stress free experience!
Scott
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Making a worry free experience
Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]
David S
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
4
we sincerely thank you
We want to say that we greatly appreciate everything you’ve done for us with our pool construction.
Liz and Charlie, Burlington
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Thanks for great service and help
Few of us do take the time to say “Thanks for great service and help”. This little note is to let you know how much I appreciate all the help and advice I have received from Sandra Braby. Since we first met when I needed a new liner Sandra has helped me on several occasions […]
Eric
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Thankful For The Terrific Job That Pioneer Did
Mike, I would just like to say a “final thanks” for the terrific job Pioneer did on the pool, and how pleased we are with the results. You were very helpful in the scoping/selection process and throughout the entire project. The price was fair. The quality of the system is excellent. Don and team were […]
Ron & Cheree S.
Pioneer Family Pools MarkhamPioneer Family Pools Markham
4
Unbelievable
Our pool started construction on July 17th and we were swimming on Aug 2nd, with all of the stonework and landscaping completed. And all of this was being done through one of the hottest periods of the summer. UNBELIEVABLE.”
The Laking Family
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Hot Tub Reviews
The Most Relaxing End To Our Days!
I am so happy with my Marino hot tub. Purchasing it was one of the best decisions that we have ever made. It is very easy to take care of and is used by the whole family for the most relaxing end to our days. Combined, our pool and spa experience with Pioneer Family Pools […]
Jessica Martino
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
I Would Recommend This Location & Our Salesperson!
Our experience was very warm and friendly and most of our questions were answered. I would recommend this location and our salesperson, Dan. We love our Caldera Spa!
Jordyn Zaracoff
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
17 Years & Still Going Strong!
My sister was the first to get a HotSpring Spa and we have always enjoyed theirs. Then some good friends got one. So when we moved to our new house in 2002, we jumped right in and have been happy ever since we got it. We are loving our Highlife spa!
Christina Madeline
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
The Provence Spa Has Been My Favourite for Multiple Reasons!
I have owned previous spas, and while I enjoyed them all, the Provence Spa has been my favourite for multiple reasons. This Spa is the right size for 2 adults with 2 loungers. For the first time my wife and I can have the same message experience at the same time in this spa. Given the seating […]
Vince Nelts
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Personal, Friendly Service!
For us, it was all about personal, friendly service and that’s what we enjoyed at Pioneer Family Pools in Burlington. We knew the hot tub brand, HotSpring Spas, was reliable from research, reviews and from the fact that Pioneer sold them. But helping us select a model, accommodating a wet test, welcoming pictures of our […]
John Picone
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
So Much Variety!
So much variety. No pressure selling.
John Shantz
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Highest Quality for the Best Price!
Pioneer Family Pools is a supplier, among others, of high quality hot tubs and swim spas manufactured in California by Watkins Wellness. If you want the best price over quality ratio for your hot tub/swim spa purchase, I suggest to look no further. I’ve purchased my Caldera spa from Pioneer and the entire shopping experience […]
Ovidiu Irimia
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Always There To Answer Any Questions I Have!
This past Friday I had a hot tub delivered by Matt and Tyler. I just wanted to send this email to tell you that I have never met two nicer guys. It was a very hot day, and they were very fast and courteous. They took the time to make sure that the hot tub […]
Debbie Smith
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Thank you!
I have had trouble with my plug and play hot tub. I have had a young woman tech come out the last two times and she has been very good. Yesterday she stayed until she got it working! I thanked her but wanted to leave a report for her on her great job yesterday.
Joel J.
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
The Best Purchase For Our Family!
We just got our new Tempo HotSpring Spa and we love it. It’s perfect after a workout, for spending time with family and it’s so relaxing. I use it early mornings while the kids are sleeping so I can sit, relax and drink my cup of coffee. I highly recommend getting one. Customer service is […]
Wells Adams
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
We Love Our Flash!
The buying experience from our dealer, all the way to our delivery has been great. Our Flash hot tub looks great and feels like a deep tissue massage thanks to all of the soothing jets! Adding the chemicals can be a little confusing until you get the hang of it, so our Pioneer service technician […]
Hymer1
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Excellent Customer Service!
The customer support to learn how to add chemicals and troubleshoot has always been prompt and friendly.
Lynda Sanderson
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
We Are Now HotSpring Veterans!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Bruce Haywood
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
The Drift Spa Was The Perfect Choice!
We have had this spa for 3 years and are delighted with it in every way. It is mostly just the 2 of us using it, but the design gives us plenty of room to move around or have our guests in it. It is very inexpensive to drain and refill the water. The chemical […]
Allen
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
We Couldn’t Be Happier!
We couldn’t be happier with our hot tub. We had one before at our other home and loved it, but learned a few things that we took advantage of with our Caldera purchase, like the easy off/on cover and the music option, a must add on if you love music!! The filter cartridge system is […]
Sammy Giancalla
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
The Vacanza Palatino Is Very Therapeutic!
This hot tub was a great value compared to others we looked at. It has everything we were looking for and more in a hot tub. We love all of the different jets that target different areas of the body. The Vacanza Palatino is very therapeutic. It’s been super easy to care for, and the […]
Jaimie Christy
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
It Is A Wonderful Way To Relax At The End Of A Long Day!
After about 12 years of wanting a hot tub, we finally took the plunge (pun intended), and we are thrilled that we finally did. Our entire family enjoys our Pulse spa! It is a wonderful way to relax at the end of a long day. The Pulse is pretty easy to operate and after a few […]
Mel Apps
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Team At Pioneer Pools Is Absolutely Amazing To Work With!
The team at Pioneer Pools is absolutely amazing to work with! Bill Hendle made the experience of purchasing a hot tub easy! He helped me select the hot tub that would be right for my family, coordinated the delivery and the electrical hook up. The delivery team from Pioneer (Jay and Mark) were on time, […]
Jennifer McKie
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Jets Were Perfect!
Just got the hot tub delivered today. It is hard to rate the ease of water care or energy efficiency since I haven’t had it long enough to know. But the comfort is very nice. We used it for the first time tonight and the jets were perfect. For a 110 outlet compared to having […]
Roslyn Razkin
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
We Could Not Be More Pleased!
We are very happy with our Vacanza Vanto Caldera Spa. We replaced a 20 year old spa with this one and could not be more pleased. The Vanto heats quicker, the motor is quieter and it looks great compared to our old one.
Diego Aldera
Pioneer Family Pools NewmarketPioneer Family Pools Newmarket
5
We Have Owned HotSpring Hot Tubs Since 1990!
We are on our fourth HotSpring Spa’s hot tub. We have owned HotSpring Hot tubs since 1990! We just bought the Limelight Prism and we could not be more in love with it. You can not go wrong with Pioneer Family Pools and a HotSpring Spa!
Bill Jacobs
Pioneer Family Pools LondonPioneer Family Pools London
5
Such A Nice Way To Unwind!
Our Niagara Caldera Spa is such a nice way to unwind on a winter evening. We love to head out to the spa while the snow is falling and just look up at the stars. Having a spa is also nice and useful for spending time with family and friends. Everyone deserves to feel this way. […]
Burt Jenkinson
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
I’ve Personally Observed Dave’s Over & Above Customer-Service Mindset!
I’ve personally observed Dave’s over and above customer-service mindset that sets a living example for the team at the Brampton store. The other day, while I was checking out, he took my 2 year old daughter over to one of the hot tubs and let her explore the light colours and played her favourite song, […]
Glen
Pioneer Family Pools BramptonPioneer Family Pools Brampton
Robson
Only 10 days In & It’s Been So Amazing!
This is our first hot tub purchase, and we couldn’t be more pleased. I’m almost 60 and Im starting to feel it. Two bad knees and back fusion surgery 20 years ago has caused me a lot of joint pain and muscle soreness. My doctor told me that previous accidents are catching up with me, […]
John Candilorro
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
We Love It So Much!
We just bought the Makena and we love it so much. The jets feel so good on my back and legs. I really wish we got it sooner.
Jim Henson
Pioneer Family Pools MarkhamPioneer Family Pools Markham
5
Love, Love, Love, My Hot Tub!
I am completely enjoying my Kauai Caldera Spa every single day and often twice a day ! It’s made a huge difference in my life ! Star gazing, sunset watching and morning wake up have become so incredible because of this spa. It is never a bad time to get in and enjoy. It is […]
Donovan Davis
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Exceptional Service and Dedication
Our experience with Pioneer Pools has been nothing short of exceptional. From the moment we met Marcel, there was an instant sense of trust and reliability. The team went above and beyond to ensure our hot tub purchase and installation went smoothly. Despite some initial hiccups, their swift response and expertise, especially Robert’s magical touch […]
Naomi
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
I Couldn’t Be Happier!
We love our spa, the amenities are wonderful! The waterfall is beautiful and restful when lit up in the dark. The massage works all those sore muscles with just the right amount of pressure. The controls are very straightforward and easy to see at night. The size of the tub seats 4 to 5 people […]
Tina Escino
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Good Vibes Only!
The Highlife Aria is an excellent spa. We have soaked in some competitor spas, that our friends own, and they truly do not compare. Good vibes only are found in the Aria!
Ophelia Grace
Pioneer Family Pools KitchenerPioneer Family Pools Kitchener
5
Relaxed Is My New Normal!
I am not sure where to begin. My knees and hips no longer ache all day. I sleep like a well fed baby every night and relaxed is my new normal. The Makena Spa is beautiful and more than efficient! If you like easy pressure or hard pressure, this is the spa to buy. Love […]
Janice Swoski
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Patio Reviews
Lisa Was More Than Happy To Help Out!
Great Service! Lisa was more than happy to help out. I tend to be picky about things, and she was there every step of the way. The new patio set is going to look great on our deck, leaving lots of room for the kids and their friends to sit and relax after going for […]
Patrick Smith
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Highly Recommended!
We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.
Noah S, Barrie
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
All of Our Needs Have Been Met To The Highest Standard!
This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]
Kathleen Mech
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Your Team Is Committed!
You guys rock! Thank you so much for your help and courtesy. Although we couldn’t find the right size rug, it wasn’t for the lack of trying. I appreciate all of the attention you paid to my purchase. Your follow up detail is another case in point of how much your team is committed to […]
Sharon Beson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Happy With The Furniture & Your Excellent Service!
Our patio furniture arrived late yesterday afternoon, we have unpacked it and are waiting for some daylight to set it up on our patio. Everything is there, in good order, and undamaged. Perfect! We are totally happy with the furniture, and your excellent service.
Ken Richards
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Amazing Service As Always!
Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.
Terry Harbin
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Superior Customer Service!
I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Pioneer Family Pools is extremely fortunate with their great staff. After meeting your patio manager, 4 years ago, […]
Stacy London
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Outstanding Service and Seamless Experience
Exceptional service from Brianna at the Oakville Pioneer Pools location! Her knowledge and efficiency in helping us replace our umbrella was outstanding. She expertly organized the order, answered all our questions, and ensured a timely delivery with perfect results. I highly recommend the Oakville Pioneer Pools team for all your outdoor living needs. Thank you, […]
Anni, Oakville
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Attentive, pleasant, and knowledgeable!
I want to share what a fantastic experience it has been working with Melanie Dufour. She has been attentive, pleasant, and knowledgeable about each step of our purchasing process. We have placed a large order with Pioneer, and part of the reason we continued with the second half of our order (purchasing a gazebo) was […]
Anne Hampson
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Always Smiling & Willing To Help!
Every single time I come into the store (which is often!), you are always smiling and willing to go out of your way to help
Sandy Hill
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was A 10/10 Experience!
We have been searching for a while, and came across Pioneer Family Pools just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
She Has Been Amazing!
I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]
Stephanie Lynn
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
The Delivery Guys Were Great!
And the delivery guys were great
Suzy Shrinst
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For Going That Extra Mile!
We are sending this email to let you know how impressed we were with the customer service we received from Pioneer Family Pools from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery and […]
Jennylee & Marco Gubiani
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Thank You So Much!
We got our patio delivery yesterday. Thank you so much! The chairs and dining table look beautiful in the backyard. We really appreciate all of your help with arranging everything and taking care of the delivery. Also, thank you for the thoughtful gift you included!
Sarah & Roy Fuller
Pioneer Family Pools Pioneer Family Pools
5
Fantastic Experience!
Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.
Lesia Phillips
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Your Employees Were Very Gracious & Kind!
Thank you very much for the experience
Geoff Oberfrank
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Your Crew Did A Wonderful Job!
wonderful job of delivering and setting up this morning.
Mary Stanko
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Great Service Deserves Recognition!
I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!
Vanessa Gallo
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
What A Great Pleasure It Was Shopping At Your Brantford Store!
I don't think a lot of people know the meaning of Customer Service anymore but your store sure does. I will be back and recommend your store for shopping.
Liz McPherson
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
We Have Always Been Very Pleased With The Service!
We have always been very pleased with the service we get from Pioneer and I just want to thank you and your team for the wonderful experience that we have always received from you. Hopefully we will see you in the next week or 2 to purchase an umbrella.
Christina Francs
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
On Her Day Off She Offered To Come Out To My Home!
Several days ago I went into your Fairview Store looking for seating for around my pool. I met a young lady Colleen, who came over to greet me immediately. I shared that I was unclear of what I should put around my pool. On her day off she offered to come out to my home to see the […]
Dawn Demeter
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
She Has Exceeded Our Expectations!
Oh wow, you guys have been awesome. Thank you so much to Anna, she has exceeded our expectations! Thank you again for your help and quick action to make things right!
Lynn Giles
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
It Was Even Better Than The Online Picture!
Love the set! The men that delivered it were so helpful, polite, and friendly. It was even better than the online picture!
Jeanette Lamb
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
You Treated Me With Courtesy & Respect!
Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]
Lorraine Gordon
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Great Customer Service!
Thanks for the great customer service you gave me today.
Jim Lowes
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Thank You For Your Time & Professionalism!
Since our purchase, we have directed 2 of our friends to Pioneer for their spa and patio furniture. We’ll be back in the future to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.
Whitney Tyson
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Great Service!
Thank you for the great service Pioneer Family Pools! We are in love with our new patio set. Our guests have given us many compliments on it.
Dave Lester
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Courtney Put Considerable Effort Into Locating What We Were Searching For!
I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]
Martin Schatz
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Above Ground Pool Reviews
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanPioneer Family Pools Vaughan
5
Outstanding Experience with Pioneer Pools
This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]
Johane Brantford
Pioneer Family Pools BrantfordPioneer Family Pools Brantford
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
4
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out to you and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and will […]
Tina Jakobs
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Pioneer Family Pools and an amazing employee. I have thanked him, but please make it a point to […]
G.P. Houle
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvillePioneer Family Pools Oakville
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Pioneer Family Pools Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and very […]
Soroush Zadhoush
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
Craig Bronson
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Pioneer Family Pools. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his crew […]
Gwindor S
Pioneer Family Pools BarriePioneer Family Pools Barrie
5
Pioneer Family Pools Is Great!
Pioneer Family Pools is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Pioneer Family Pools to anyone planning […]
Maria Macedo
Pioneer Family Pools BramptonPioneer Family Pools Brampton
5
Dale & Pioneer Family Pools Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonPioneer Family Pools Hamilton
5
I Definitely Will Recommend Pioneer Family Pools!
I just wanted to reach out and let you know what wonderful people you have working at Pioneer Family Pools. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will always […]
Tina Flemming
Pioneer Family Pools BurlingtonPioneer Family Pools Burlington
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesPioneer Family Pools St.Catharines
