If our customers had a lot to say, click the review to read all their kind words.
I also wanted to pass along a thank you to the guys who delivered it, they were quick, professional and very knowledgeable.
We have had our hot tub for one week and the whole family loves it! It is our first hot tub and we weren’t sure what to expect but we are excited to say that we are very happy with our first hot tub! The water care has been easy. We love the jets! The […]
We just bought the Makena and we love it so much. The jets feel so good on my back and legs. I really wish we got it sooner.
Yesterday we received and installed our new Flair Hot Tub. Last night after 30 minutes or so in the tub, we slept like babies! This morning we got up early and jumped right back in the hot tub. The pain in my legs are gone and my wife’s back pain has subsided.
The multitude of massaging jets in our Aria are extremely powerful, very well designed, and are perfectly placed. Each seat in this hot tub is a unique and relaxing experience. Don’t be fooled by lessor-known manufacturers advertising a large number of jets! HotSpring’s years of attention to customer feedback have created an amazing hot tub […]
We love our little oasis in the city. After the delivery, we have asked Kyle questions about maintenance and general questions. He still gives us great service and answers our questions promptly.
The Aspire Spa is well priced and is the perfect size for our small yard. We could not be in more love with our spa! Thank you so much to Michael from Pioneer Family Pools for his expertise and finding us our perfect spa!
We purchased a new hot tub because the house we bought came with a hot tub that eventually stopped working. We wanted a more energy efficient hot tub anyways, but didn’t want to spend a lot of money. The Vacanza Tarino was the perfect tub for us as it has 2 loungers and comfortable seating. […]
Using our Vacanza Marino spa is a great way to soothe aching muscles at the end of a long day for, or just for fun on weekends. Never having owned a hot tub before, it took us about 6 weeks to learn how to keep it balanced, based on our usage. With the help and […]
We met Brady at your Brantford store, he was very informed and knowledgable helping educate us on different options; we purchased a tub that first visit. We took delivery this week and appreciated the setup/delivery team right to the employees in the store that helped with our water sample for chemical instructions. Thanks for a […]
This is my second HotSpring JetSetter tub, the first one last over 20 years! I don’t believe that there are better hot tubs out there. We love the no maintenance feature of our new spa. The Jetsetter is number 1!
We purchased our hot tub in October 2018 from Pioneer Family Pools Burlington and it has been amazing. We use our Vacanza Palatino spa every day and it has made a positive difference in our overall health. We love it!
After much research we purchased the Niagara Caldera Spa and it was the best choice for our home! We chose the 7 person, 52 jet tub spa with all the bells and whistles. Our favourite features are the neck and lumbar massage options. The features and functions are all exceptional and we use our spa […]
I get home after work and hop in my Relay spa right away! It’s super relaxing and takes the pain of the day away. The soothing jets have gotten rid of my back pain. I work a very physical job and this spa has rejuvenated me. I feel ten years younger!
After about 12 years of wanting a hot tub, we finally took the plunge (pun intended), and we are thrilled that we finally did. Our entire family enjoys our Pulse spa! It is a wonderful way to relax at the end of a long day. The Pulse is pretty easy to operate and after a few […]
The Paradise Kauai is perfect for the two of us! We’ve owned spas since the 1980’s but this is our first spa with salt water. I’m so impressed already with the benefits from the first use and how my skin feels now. Best of all, no strong smell! My nightly soaks have made my days […]
My husband and I have wanted a hot tub for years! Unfortunately, due to COVID-19, we were unable to go into the store and see the tubs in person. Chris was so helpful! He got back to me right away and he sent me emails and texts for hours straight, finding us exactly what we […]
I’ve been a customer of Pioneer Family Pools for close to 15 years, we first purchased a pool install through them and just recently purchased a Hot tub. They’ve always had great customer service and are reasonably priced compared to their competitors.
This is my second HotSpring Spa. I had one of the classic models for 32 years with one service call the entire time. It finally starting leaking so we bought the Vanguard model. The Vanguard is high quality, high functioning and we could not be happier with it. 5 stars all around!
I decided to purchase a jet setter NXT and wish I would have made this purchase long ago instead of the over jetted over powered low quality imposter spa I had. The quality of a HotSpring Spa is noticeable without even getting in it. The jets are placed with thought in mind to give you […]
My wife and I purchased our Embrace hot tub 6 months ago and so far, it has been worth every penny we spent. It is the perfect size and is solidly built. We just relax in it in the evening and catch up on our daily events. It fits perfectly into the corner of our […]
After a few months of enjoying our spa, we can honestly say that this was one of the best purchases we’ve made this year. We enjoy the chilly, early morning and late night air while relaxing in our Highlife Jetsetter LX spa. We are enjoying the outdoors even as the seasons are changing. Great experience […]
I just love the Artesian Spa hot tubs! So comfortable and relaxing. Loving all the jets and different seating options. Very luxurious!
I’ve personally observed Dave’s over and above customer-service mindset that sets a living example for the team at the Brampton store. The other day, while I was checking out, he took my 2 year old daughter over to one of the hot tubs and let her explore the light colours and played her favourite song, […]
The absolute best spa experience you can imagine is in a HotSpring Grandee spa. We love the salt water and are so glad we chose this option. It is soothing and you don’t even know that it is salt water. I use the spa year round. Early Spring and late Fall are my favourite times […]
Sometimes, after a long day at work, there is nothing like coming home and relaxing in our hot tub. Our Vanto spa offers plenty of room for up to four (six if kiddos), has small footprint, and is easy maintenance. Each seating point is slightly different in terms of jets and there are several jet […]
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
The Vacanza Aventine is exactly what we wanted. It is the perfect shape to fit 2 people comfortably. The Aventine is easy to maintain and always has the perfect water temperature. I would recommend this spa to anyone wanting a roomy 2 person hot tub.
Having chronic back pain and loving baths, I knew getting a hot tub was a must. Although we do not have much space in our backyard we made it work; now I can take a soak and let the stress melt away. My back aches are soothed by the heat while I enjoy being outside […]
My sister was the first to get a HotSpring Spa and we have always enjoyed theirs. Then some good friends got one. So when we moved to our new house in 2002, we jumped right in and have been happy ever since we got it. We are loving our Highlife spa!
