Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
We're here to make this your best summer yet! Whether you're looking to revamp your pool, or are looking to add that something extra, our expert technicians can help. Browse our available services below to start this summer with a splash.
Keep your hot tub running in peak performance this season! We service all makes and models whether you're looking for general equipment service and repair, hot tub cover installation and removal, winterization, and hot tub pad installations. Book one of our services today to repair, remodel, or refresh your hot tub.
Pioneer Family Pools has been helping customers realize the potential of their backyard for 55+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools. Read More About Our Story Here.
When we started shopping for a hot tub in August 2018, my neighbour recommended that we have a look at Pioneer Family Pools at 4265 Fairview Street in Burlington, Ontario. They also highly recommended the professional services provided by Brett O’Neill. During the shopping process, not only did Brett demonstrate his wealth of knowledge on […]
This spring I discovered that I had a manufacturer defect on the pump and a couple minor items. The salesperson and the team was there, once again, treating me with exceptional service that I considered above and beyond the call of duty.
You must be commended on your customer service. My experience in having a brominator installed by your team has been terrific. The entire process from start to finish was a refreshing eye opener and a text book study on how to deliver a great customer experience. From the beginning, your representative, Biata, at your Burlington […]
We have had some issues regarding our hot tub, but your repair man Mike made us feel a lot better about your company. He repaired our issue and helped us get our hot tub cover working as it should. He set everything up smoothly and efficiently. He was very friendly and cleaned up his mess […]
