Testimonials

Pool Reviews

• Your Pool Gallery Has By Far Been The Most Helpful! 

  I am from Columbus, Ohio and I was trying to make pool liner/step selections when I came across your website. I will be up front and tell you that we are unable to use your company as you do not serve in our area but, your gallery has by far been the most helpful!  Most […]

  Krista McKee

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Thank you again for your amazing professionalism

  Jim, thank you so much for sending us those wonderful, hard working, proud young men!! Kelly and Patrick’s work ethics and professionalism are commendable! They finished their job in record time and left the sight spotless. Dave and I are the happiest resident of North Port. Please, if you are ever in the county, drop […]

  Anne and Dave A

  Pioneer Family Pools BarriePioneer Family Pools Barrie

  5

• Totally professional and accessible

  I can’t thank you and the team (led by Ryan) enough! We are BLOWN AWAY by the job Pioneer has done. From start to finish, totally professional and accessible. Amazing job! I have been waiting 20 years for this day!!! My family is over the moon and we couldn’t be more ecstatic about our new […]

  The Walkers

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Thanks for great service and help

  Few of us do take the time to say “Thanks for great service and help”. This little note is to let you know how much I appreciate all the help and advice I have received from Sandra Braby. Since we first met when I needed a new liner Sandra has helped me on several occasions […]

  Eric

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• We Were Very Pleased & Highly Recommend Them For The Job!

  We were very pleased with the services of Mike and the Pioneer Family Pools construction team, and I am glad that we made the right choice of choosing them for the construction of the pool in our home. The whole process was very smooth and the job was completed in a short period, and as […]

  Wafa & Hazem

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• I Am Very Impressed By The Level Of Professionalism!

  I’m writing you to express my appreciation. I am very impressed by the level of professionalism that the excavating team showed on Friday. I can’t say enough good things, and had my neighbours talking to me about the great impression left after clean up. Please let the team know of our appreciation, and thanks.

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Hassle-free experience

  About a year ago, I had a deposit on a pool with another company … I told a friend how much I was paying & he almost fell over! He suggested I try Pioneer because he had purchased one the previous year from Pioneer & Erich Rother gave me a quote over the phone … […]

  Andrew

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  4

• Careful, thorough and pleasant

  Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

  Kristen and Chirs

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• A smile from a forever customer

  The work ethic of Pioneer Pools in London, Ontario, impressed me on multiple levels from the first phone call I had with Matt Dawiczwki. Matt was personable, professional and courteous and super responsive to next iterations for the seemingly complicated pool installation process which he made seamless and straightforward. The team brought forth a beautiful […]

  Nikki Munkley

  Pioneer Family Pools LondonPioneer Family Pools London

  4

• Largest Selection Of Products

  This spa/pool store is open all year round. Prices with most of the spa/pool stores are generally marked up, but Pioneer Pool is always competitively priced with any other establishment. From the places I’ve been, this specific store has the largest selection of products compared to any other store in Peel, by twice as much […]

  Chris F, Brampton

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Your Team Was Great To Work With!

  Thanks for the gifts and thanks again for the effort and professionalism delivered by your staff. Right from excavation to pool operation and instruction, your team was great to work with. Please convey our appreciation to Ryan and his team, all of who couldn’t have represented Pioneer Family Pool any better!

  Adam Lobo

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• I’m really impressed

  I’m really impressed with yesterday’s crew and today’s crew on keeping everything safe and most of all clean. Pioneer Pools, Thank You!

  Lilliana & Santo

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  4

• Great job on time and on budget

  I just want to send you a quick e-mail on behalf of my wife, Petra and myself complimenting the efforts of the team at Pioneer Pools Hamilton. Chris Switzer was extremely helpful throughout this process and together with Don Leavitt who orchestrated the entire build. I told Chris upfront that we were leaving on a […]

  Chris Peitchinis

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Making a worry free experience

  Dear Mark, Just a quick note to thank you for facilitating the purchase and installation of our new pool. We appreciated your attention to the details of the process. Also, please relay our thanks to Jake, who oversaw the installation and saw to the quality control on our project. We are very pleased with the […]

  David S

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  4

• Everything has been fabulous!

  Dear Twain, We’re loving the pool! Thank you! Everything has been fabulous!

  Mato & Rose Bilic

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• If I Could Give More Than 5 Stars, I Would!

  If I could give more than 5 stars, I would! It was an amazing experience. From Chris Switzer in the sales department at Pioneer, to all of their recommended trades, we couldn’t have been more pleased. They all worked so seamlessly together, it was like a choreographed dance. When one trade finished their part, the […]

  Maria Scala

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  5

• Excellent service

  Good evening, myself and my husband Joe, just wanted to take a moment to express our appreciation for the excellent service provided by “Jimmy” at your Burlington store. We were quite upset to find out that our duo clear cartridge had stopped working, and after reading the fine print on their on line warranty we […]

  Rosemary and Joe

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• It Has Been The Best Customer Service That I Have Ever Experienced

  I have to say Twain, your follow up is great. It has been the best customer service that I have ever experienced. You make it feel like we are your only priority, which I know is not the case.

  Jenny Rodriquez

  Pioneer Family Pools VaughanPioneer Family Pools Vaughan

  5

• Absolutely The Best Service!

  Absolutely the best service! I have used Pioneer Family Pools for two years now, and love what they do. Staff are friendly, professional and excellent in Customer Service. They are always in and out with no drama. We were very pleased with their most recent Pool Opening Service. We look forward to seeing the crew again […]

  Jan Giraldi

  Pioneer Family Pools BramptonPioneer Family Pools Brampton

  5

• Best Thing We’ve Ever Done!

  We love our Pioneer Pool. The sales and all installation and service technicians (pool, electrical and gas) were all extremely professional and on time. Best thing we’ve ever done!

  Jon Abrams

  Pioneer Family Pools OakvillePioneer Family Pools Oakville

  5

• You Can Buy Pool Supplies Anywhere But You Can’t Buy Good Customer Service Like This!

  I am a new owner of an inground pool and when we took the cover off after the winter we noticed that the liner was all bubbled out all around the pool and of course I panicked. I called the first pool store that I googled and the lady who answered talk me through what, […]

  Christine Smil

  Pioneer Family Pools KitchenerPioneer Family Pools Kitchener

  5

• He Was Very Personable, Polite & Incredibly Conscientious!

  This is just a quick note to say how impressed I am with your guys who worked hard this week getting our pool ready! In particular, the young man with whom I spoke daily.  He seemed to be the one in charge and I regret not asking his name. He was very personable, polite and […]

  Cathy Drury

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• The pool installation went very smoothly

  We had a pool installed by Pioneer Pools last summer. We had a great experience with the company, and the sales rep Chris Switzer was fantastic. He went out of his way to help us. He made very good suggestions when we were deciding among the various options available in choosing which pool, which equipment, […]

  J. Penney

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• I Will Highly Recommend Pioneer Pools To Anyone I Know Looking For A Pool Company

  I just wanted to say a big thank you to everyone at Pioneer Pools.  We are very happy with our new pool liner.  The guys were very accommodating to come back the next day to finish the job.  They really did a great job.  I will highly recommend Pioneer Pools to anyone I know looking […]

  Mary Sayler

  Pioneer Family Pools LondonPioneer Family Pools London

  5

• I recommend Pioneer Family Pools to anyone

  I was very pleased with your service and Pioneer Pools as a whole and I recommend this company to anyone who is looking to put in a pool. A co-worker of mine who lives in Dunnville has ordered the same pool package as I bought last year from Hamilton Pioneer Pools. She didn’t even shop […]

  Rob

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• You guys have been great

  Hi Jeremy, Pool is great. Went for our first swim on Sunday as a family to break it in. Will be all ready for our party and put to great use this summer. Thanks so much, you guys have been great. Everyone we have dealt with has been very helpful and never hesitated to listen […]

  The Martins

  Pioneer Family Pools BrantfordPioneer Family Pools Brantford

  4

• We Couldn’t Have Done It Without You

  We are two retired seniors living in Unionville who have just converted our chlorine pool to saltwater with the help of your crew from Pioneer Pools. It was indeed a pleasure to meet Craig and his colleague. They had to return a couple of times to resolve an issue that required more professional help, as […]

  Shelly & Bendel

  Pioneer Family Pools MarkhamPioneer Family Pools Markham

  5

• The best home renovation experience I have had

  Hello Chris, I wanted to take a minute and share with you the best home renovation experience I have had to date! We were scheduled to begin our pool installation on July 16th. John contacted us July 11th, and graciously offered to begin our pool ahead of schedule. As I am sure you are well […]

  Mary H

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4

• Absolutely a pleasure

  Mark and I just wanted to let you know how appreciative we are of all the work you put into getting our pool up and running for the long weekend!!! We’ve been in it a few times and absolutely LOVE it!!! The boys are thrilled and we’ve had some very tired campers on our hands […]

  Cat and Mark

  Pioneer Family Pools BurlingtonPioneer Family Pools Burlington

  5

• Can’t tell you how impressed we are

  Nicole and I can’t tell you how impressed we are with your patience and focus on client support. You are truly an awesome representative of Pioneer Pools.

  Charles

  Pioneer Family Pools HamiltonPioneer Family Pools Hamilton

  4