The Pioneer Family Pools location in Hamilton makes a big splash in outdoor fun and leisure for all. Whether it be a relaxing experience in one of our world class hot tubs, the fun of having a pool in your backyard or the joy of entertaining friends and family on a new set of patio furniture, we have the experience to provide you with all your backyard needs. We have been a leader in the pool industry for a half a century and are completely Canadian owned and operated. We now carry and showcase live pools, hot tubs, swim spas, patio furniture, chemicals, maintenance products, parts, service, FREE water testing and much more.
The Pioneer groups of companies were founded back in 1965. The award winning team presently has 19 stores across Southern Ontario. This chain wide buying power provides our customers with all the leading manufacturers and lowest prices in the industry.
Our Hamilton location at 1160 Rymal Rd. East, has been serving the area for over 25 years. Previously there were two locations in Hamilton, one located on the mountain and the other in the east end. As we continued to grow and become a leader in the industry there was the need for expansion. Our current building was built in 1988 and was shared with Basin Street Kitchens & Bathrooms. Pioneer maintained approximately 1,143 sq. ft. while Basin Street maintained the remaining 257 sq. ft. that were eventually occupied by Dashwood Windows & Doors. When the location was established it held 148 sq. ft. of space for offices, 1,182 sq. ft. of show room space and 322 sq. ft. of warehouse space. In 2001 we took over the space that Dashwood occupied. They created a 12 ft. opening in the wall and did some minor renovations that turned that area into their patio showroom. By this time Head Office had been moved to Burlington. Throughout the years that followed, Pioneer once again found the need to expand and turned 103 sq. ft. of warehouse space into showroom. Upon this expansion the store went through an extensive renovation.
Our focus is on providing customer satisfaction with experienced and knowledgeable staff to provide peace of mind in knowing that our customers are provided with the support they need. We can assist you with all your backyard needs and help create the oasis of your dreams!
Proudly serving Hamilton and the surrounding regions including Dundas, Waterdown, Ancaster, Binbrook, Mount Hope, Stoney Creek, Caledonia, Jerseyville, Dunnville, Hagersville, Cayuga, Canborough, West Lincoln, Grimsby, Winona, and Flamborough.
Victoria Day (Monday May 19th) | 11:00am | 4:00pm |
Monday | 10:00 am | 6:30 pm |
Tuesday | 10:00 am | 6:30 pm |
Wednesday | 10:00 am | 6:30 pm |
Thursday | 10:00 am | 6:30 pm |
Friday | 10:00 am | 6:30 pm |
Saturday | 9:00 am | 5:00 pm |
Sunday | 10:00 am | 5:00 pm |
(For Existing Purchases)
Retail Store | 905-388-6233 X 1 | |
Pool and Hot Tub Service | 905-388-6233 X 2 | |
905-388-6233 | ||
Hot Tub Delivery / Installation | 905-937-0481 | |
AG Pool Sales | 905-388-6233 X 4515 | |
Above Ground Delivery / Installation | 905-335-2335 X 1062 | |
Inground Pool Sales | 905-388-6233 X 4513 | |
Inground Delivery / Installation (Or Contact your Salesperson) | 905-335-2335 X 1012 |
Your email gave me the necessary details of the service call! The service agent identified the problem, gave me the cost of the part and explained the function of the part and then he replaced it in no time. The hot tub is working as it should right now. The service agent was very patient […]
I’m very, very happy with the work completed. Chris O’Connor did an outstanding job on the stairs and they look GREAT! I’m very pleased with everyone in the store, helping me and my family with choosing our liner, and explaining/outlining the whole process, as you were very patient, understanding, and helpful. The colour selector on […]
We’ve had an amazing experience working with Pioneer Family Pools Hamilton this year. Chris Switzer was the best from the start until the end of the project, and even after. He looked after our best interests, had multiple visits to our property in the design stage, during and after the installation of our grecian style […]
Pioneer’s service rep attended our property on Monday. We were very pleased with the information and guidance we received. People let you know when something goes wrong but they don’t always let you know when something good comes out of it. Appreciate your help.