The Pioneer Family Pools location in Hamilton makes a big splash in outdoor fun and leisure for all. Whether it be a relaxing experience in one of our world class hot tubs, the fun of having a pool in your backyard or the joy of entertaining friends and family on a new set of patio furniture, we have the experience to provide you with all your backyard needs. We have been a leader in the pool industry for a half a century and are completely Canadian owned and operated. We now carry and showcase live pools, hot tubs, swim spas, patio furniture, chemicals, maintenance products, parts, service, FREE water testing and much more.
The Pioneer groups of companies were founded back in 1965. The award winning team presently has 19 stores across Southern Ontario. This chain wide buying power provides our customers with all the leading manufacturers and lowest prices in the industry.
Our Hamilton location at 1160 Rymal Rd. East, has been serving the area for over 25 years. Previously there were two locations in Hamilton, one located on the mountain and the other in the east end. As we continued to grow and become a leader in the industry there was the need for expansion. Our current building was built in 1988 and was shared with Basin Street Kitchens & Bathrooms. Pioneer maintained approximately 1,143 sq. ft. while Basin Street maintained the remaining 257 sq. ft. that were eventually occupied by Dashwood Windows & Doors. When the location was established it held 148 sq. ft. of space for offices, 1,182 sq. ft. of show room space and 322 sq. ft. of warehouse space. In 2001 we took over the space that Dashwood occupied. They created a 12 ft. opening in the wall and did some minor renovations that turned that area into their patio showroom. By this time Head Office had been moved to Burlington. Throughout the years that followed, Pioneer once again found the need to expand and turned 103 sq. ft. of warehouse space into showroom. Upon this expansion the store went through an extensive renovation.
Our focus is on providing customer satisfaction with experienced and knowledgeable staff to provide peace of mind in knowing that our customers are provided with the support they need. We can assist you with all your backyard needs and help create the oasis of your dreams!
Proudly serving Hamilton and the surrounding regions including Dundas, Waterdown, Ancaster, Binbrook, Mount Hope, Stoney Creek, Caledonia, Jerseyville, Dunnville, Hagersville, Cayuga, Canborough, West Lincoln, Grimsby, Winona, and Flamborough.
| Monday | 10:00 am | 6:30 pm |
| Tuesday | 10:00 am | 6:30 pm |
| Wednesday | 10:00 am | 6:30 pm |
| Thursday | 10:00 am | 6:30 pm |
| Friday | 10:00 am | 6:30 pm |
| Saturday | 9:00 am | 5:00 pm |
| Sunday | 10:00 am | 5:00 pm |
(For Existing Purchases)
| Retail Store | 905-388-6233 X 1 | |
| Pool and Hot Tub Service | 905-388-6233 X 2 | |
| 905-388-6233 | ||
| Hot Tub Delivery / Installation | 905-937-0481 | |
| AG Pool Sales | 905-388-6233 X 210 | |
| Above Ground Delivery / Installation | 905-335-2335 X 1062 | |
| Inground Pool Sales | 905-388-6233 X 212 | |
| Inground Delivery / Installation (Or Contact your Salesperson) | 905-335-2335 X 1012 |
I have been a client of Pioneer Family Pools in Hamilton for more than 4 years now. The main reason I continue to go here is that I love the personalized and excellent customer service that the staff in the store has given to us every time we go there. The last two years, I […]
Best customer service ever! We purchased an in-ground pool last summer with Chris…amazing! And we’ve recently purchased a hot tub for therapy with Dale, hands down the best tub for my needs. Delivery guys Jay and Mark we professional and fast! Wouldn’t go anywhere else! Everyone in the store goes above and beyond for customers!
After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]
Your email gave me the necessary details of the service call! The service agent identified the problem, gave me the cost of the part and explained the function of the part and then he replaced it in no time. The hot tub is working as it should right now. The service agent was very patient […]