Welcome to Pioneer Family Pools’ Kitchener location. We’ve been serving customers for over 20 years for their swimming pool, hot tub, spas and patio furniture needs. We offer everything you need for a pool and tub including sales, installation, and service. Our services at Pioneer Family Pools in Kitchener include pool openings and pool closings, new pool liner installations, safety covers, water testing, pool and spa orientation for new owners, pool equipment servicing, repair and replacement, and much more.
We deal with all types of swimming pools, whether you have or are interested in an inground, onground and/or above ground pool. Actual samples of all three types of pools are up and running in our 12,000 square foot showroom space. We are also proud to offer a large hot tub and swim spa selection from the HotSpring and Caldera lines, which are the industry leaders in hot tub comfort and features.
We can also fulfill all of your pool and hot tub chemical needs, including dispensing liquid chlorine. Other parts and accessories we sell include toys, steps, lights, cleaners, heaters, filters, pumps, winter covers, solar blankets, patio dishware, salt systems and much more at the lowest pricing around.
Including Kitchener, Stratford, Perth, Wellesley, Wilmot, Woolwich, Cambridge, Guelph, Elora, Rockwood, Waterloo, Fergus, Listowel, and Eramosa.
| Canada Day (Tuesday July 1st) | Closed |
| Monday | 9:00 am | 5:30 pm |
| Tuesday | 9:00 am | 5:30 pm |
| Wednesday | 9:00 am | 5:30 pm |
| Thursday | 9:00 am | 5:30 pm |
| Friday | 9:00 am | 5:30 pm |
| Saturday | 9:00 am | 5:00 pm |
| Sunday | 11:00 am | 4:00 pm |
(For Existing Purchases)
| Retail Store | 519-578-5010 X 1 | |
| Pool and Hot Tub Service | 519-578-5010 X 2 | |
| Hot Tub Delivery / Installation | 905-937-0481 | |
| Above Ground Delivery / Installation | 905-335-2335 X 1062 | |
| Inground Delivery / Installation (Or Contact your Salesperson) | 905-335-2335 X 1012 |
Few of us do take the time to say “Thanks for great service and help”. This little note is to let you know how much I appreciate all the help and advice I have received from Sandra Braby. Since we first met when I needed a new liner Sandra has helped me on several occasions […]
I had a service call today – Mike came by right on time which is appreciated. He spent a good half hour checking everything even though he saw the problem right away. Mike wanted to make sure everything else was running perfectly. He found that the low level of water was affecting the pump. He […]
Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]
I bought my first hot tub today and received excellent service from the moment I walked in. They offer no pressure sales service and spent nearly 2 hours with me!
