Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
We're here to make this your best summer yet! Whether you're looking to revamp your pool, or are looking to add that something extra, our expert technicians can help. Browse our available services below to start this summer with a splash.
Keep your hot tub running in peak performance this season! We service all makes and models whether you're looking for general equipment service and repair, hot tub cover installation and removal, winterization, and hot tub pad installations. Book one of our services today to repair, remodel, or refresh your hot tub.
Pioneer Family Pools has been helping customers realize the potential of their backyard for 55+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools. Read More About Our Story Here.
Your email gave me the necessary details of the service call! The service agent identified the problem, gave me the cost of the part and explained the function of the part and then he replaced it in no time. The hot tub is working as it should right now. The service agent was very patient […]
Kelly and I just wanted to let you know that we are very happy with everything Pioneer promised and delivered. Every person that came to our property represented Pioneer very well and were very respectful and professional with everything they needed to do in order to complete the job at task. To be honest with […]
I am writing to commend you on your excellent service level. You responded promptly to my online inquiry and narrowed down the possibilities. You outlined what you were going to do and Terry, your service person, did exactly what you had proposed. He called and told me what he would do and when he would […]
We have had fantastic service from Carrie at the Pioneer Family Pools location in Barrie, ON. Recently we were looking to purchase a robotic pool cleaner and Carrie took the time to explain the features and benefits of the Dolphin premium. The after sales service has been exceptional, we love our new Dolphin!
