Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
We're here to make this your best summer yet! Whether you're looking to revamp your pool, or are looking to add that something extra, our expert technicians can help. Browse our available services below to start this summer with a splash.
Keep your hot tub running in peak performance this season! We service all makes and models whether you're looking for general equipment service and repair, hot tub cover installation and removal, winterization, and hot tub pad installations. Book one of our services today to repair, remodel, or refresh your hot tub.
Pioneer Family Pools has been helping customers realize the potential of their backyard for 55+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools. Read More About Our Story Here.
A customer for life! Tyler and Brian went absolutely above and beyond. I was simply relaying to them my frustration with a manufacturer over a warranty interpretation (that was going to potentially cost me a lot of money) and without me asking, they took care of the issues, no questions asked! This kind of Customer […]
The customer service at this location is phenomenal! The service technicians are amazing! Thank you so much for always taking care of our pool and hot tub. I wouldn’t shop anywhere else! Also, the pre-service message gives the consumer full confidence that Pioneer is “on it” and will be out to open our pool!
The two young ladies who installed my liner were exceptional. They were very personable, efficient, pleasant and informative. Their professionalism was out of this world. I very much enjoyed chatting with them.
I’m writing to you in order to make you aware of how wonderful the staff is in the Brampton store on Steeles Avenue. David gets his customer and their needs right. He listens, is thoughtful and finds a way to effortlessly make things work. It is rare today that you get to find someone who […]
