Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
We're here to make this your best summer yet! Whether you're looking to revamp your pool, or are looking to add that something extra, our expert technicians can help. Browse our available services below to start this summer with a splash.
Keep your hot tub running in peak performance this season! We service all makes and models whether you're looking for general equipment service and repair, hot tub cover installation and removal, winterization, and hot tub pad installations. Book one of our services today to repair, remodel, or refresh your hot tub.
Pioneer Family Pools has been helping customers realize the potential of their backyard for 55+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools. Read More About Our Story Here.
We have had some issues regarding our hot tub, but your repair man Mike made us feel a lot better about your company. He repaired our issue and helped us get our hot tub cover working as it should. He set everything up smoothly and efficiently. He was very friendly and cleaned up his mess […]
I am truly impressed with your commitment and quality of customer service
Thank you for addressing our malfunctioning hot tub in such a timely manner. I’m sure you can understand how we felt after only four weeks to have an issue. I have nothing but high praise to the technician Graham for his professional disposition. He answered all my questions, provided additional information about the hot tub, […]
The installation crew Josh, Justin and Nathan were great at explaining what they were doing and were very friendly and courteous. They had the liner in and out quickly and efficiently. Great job guys! The follow up was great and they asked if we had any questions again before they left. They were very thorough!