If you are considering purchasing a new hot tub, just purchased a new hot tub, or even purchased a new home with a hot tub but aren’t exactly sure what to do, and how to properly use and maintain it, not to worry. We offer Hot Tub Orientations that help you become familiar and comfortable with everything hot tub related.
In our orientations you’ll learn about the different control mechanisms, the importance of water balance, and even best practices for cleaning and maintaining your hot tub over time. Our goal is to provide you with all of the information you need so you can comfortably and confidentially run your hot tub whenever you want.
Our service is for all makes and models so you can take comfort in knowing how to properly enjoy and relax in your new investment.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
We have had fantastic service from Carrie at the Pioneer Family Pools location in Barrie, ON. Recently we were looking to purchase a robotic pool cleaner and Carrie took the time to explain the features and benefits of the Dolphin premium. The after sales service has been exceptional, we love our new Dolphin!
Very reliable. You call the night before and show up when you say you will!
Pioneer Family Pools OakvilleIt seems that I usually tweet a complaint or if I have an issue with a company. Not this time. These folks are simply awesome! Incredible customer service and a fantastic staff. Any pool or hot tub needs, Pioneer Pools is the best! Thank you all!
I liked receiving the service message before Andrew came to our house! I also liked the final update after the service was completed, and how prompt the service was. It was convenient and great that I didn’t have to be there. Thank you for the warranty update as well!