Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
The service app is helpful because it gives me a chance to tell you how amazing Monty and his partner are at their jobs! No question is “dumb” to them and they always answer with such joy and enthusiasm. My friend owns a pool company but, once I met Monty I cancelled all of their […]
Your email gave me the necessary details of the service call! The service agent identified the problem, gave me the cost of the part and explained the function of the part and then he replaced it in no time. The hot tub is working as it should right now. The service agent was very patient […]
This email is to congratulate Pioneer Pools on having an employee that went beyond the call of duty and has exceptional customer service skills.
Just got off of the phone with Sandy Perkins who had a liner install today, and she wanted me to pass it along that she thinks Steve and Brad who did her installation are great employees and they were wonderful about answering all the questions she had. She was very happy
