Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
Thank you for addressing our malfunctioning hot tub in such a timely manner. I’m sure you can understand how we felt after only four weeks to have an issue. I have nothing but high praise to the technician Graham for his professional disposition. He answered all my questions, provided additional information about the hot tub, […]
Thank you for the service appointment notification reminder. In prior years, I’d get home to see the pool open and filling but I never would know if your team had problems or noticed things that I should be aware of; like pending repairs, etc. Any feedback is always appreciated!
You must be commended on your customer service. My experience in having a brominator installed by your team has been terrific. The entire process from start to finish was a refreshing eye opener and a text book study on how to deliver a great customer experience. From the beginning, your representative, Biata, at your Burlington […]
Andrew’s expertise and efficiency were impressive. We’d love to have him back for the opening. Pioneer’s team is top-notch. Big thanks to Katie for her patient support throughout the season, handling various issues promptly. Much appreciated!
