Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
They didn’t rush and miss obvious things, everything was systematically done and they were very respectful of Covid-19 distancing. Excellent work!
The technician came right on time and promptly dealt with installing a new pump in my HotSpot hot tub. We are very happy with the service. I would like, if possible, for him to come back and listen to the pump, now that it is running; as he was unable to hear the result of […]
We were very impressed with Dale from Pioneer Family Pools as he helped us out a lot with the purchase of our first hot tub; which we love! Dale walked us through the set up, how to use each chemical and was consistently updating us on the status of our delivery. Dale kept in contact […]
Natalie and I want to say thank you very much for the professional and courteous service we received from you and your crew. We are very happy with the pool liner and the installation this year.
