Our Service Department offers a wide variety of repair services to meet all of your pool needs. From service calls to complete replacement of your pool’s plumbing pad, we do it all!
Our experienced service technicians have the ability to service and install all pool equipment in an efficient and professional fashion.
We offer the following Equipment Services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know pools. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
The installation went amazingly well. Its hard to believe they broke ground last Wednesday and after 5 working days we were swimming!
Adam reworked our pool plumbing so that it resolved the current issue and any future issues; which was over and beyond what he was required to do! Thanks so much! We really appreciate the thought and care put into our issue.
I called Pioneer Family Pools today to make sure that they were open, as our area was experiencing a snowstorm. The gentleman that answered the phone had told me that they were open and that he would be there until five. Just a half hour later, he contacted me to inform me that Pioneer’s head […]
The customer service at this location is phenomenal! The service technicians are amazing! Thank you so much for always taking care of our pool and hot tub. I wouldn’t shop anywhere else! Also, the pre-service message gives the consumer full confidence that Pioneer is “on it” and will be out to open our pool!
