Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
Mike R was fantastic with his service on my hot tub. He was resourceful and knowledgable. He provided great customer service when I required a new part and followed up the same day and even booked a follow up the next day. I had a great experience with Mike and would recommend Pioneer Family Pools […]
Debbie and I could not be happier. The professionalism by everyone involved was a breath of fresh air compared to the previous ‘service’ that we have had in the past. Thanks so much again, and have a great summer!
The two service technicians were efficient and personable. Great service!
The great job your installers did, they were very professional and took the time to discuss the procedures and keep us informed.
