Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
Overall the guys were great! These guys were the best I have had in terms of effectively cleaning off the debri from the cover and not leaving a mess on the deck or in the garden.
Pioneer Family Pools OakvilleThis spring I discovered that I had a manufacturer defect on the pump and a couple minor items. The salesperson and the team was there, once again, treating me with exceptional service that I considered above and beyond the call of duty.
The technician came right on time and promptly dealt with installing a new pump in my HotSpot hot tub. We are very happy with the service. I would like, if possible, for him to come back and listen to the pump, now that it is running; as he was unable to hear the result of […]
I was very impressed! The guys introduced themselves and explained what was going to happen. They pointed out some helpful hints about storage and on replacing a worn part. As a pool owner, I am very glad I met Pioneer Family Pools!
