Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
We are consistently impressed with the level of customer service that you have provided. With the popularity of “big box” stores, it is refreshing to find a retail store that focuses on fast and efficient customer service. Thanks to employees Brett O’Neill and Stephanie Petrie, it is a pleasure to be a loyal customer of […]
It seems that I usually tweet a complaint or if I have an issue with a company. Not this time. These folks are simply awesome! Incredible customer service and a fantastic staff. Any pool or hot tub needs, Pioneer Pools is the best! Thank you all!
He's fast, efficient, and gives good advice on what he would do to save money (ie. the motor rebuild).
Pioneer’s service rep attended our property on Monday. We were very pleased with the information and guidance we received. People let you know when something goes wrong but they don’t always let you know when something good comes out of it. Appreciate your help.
