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We Know Pools


Pioneer Family Pools has been in the leisure industry for 50 years. We strive to give our customers the backyard oasis they deserve and desire! We have become the industry experts for Pools, Patio Furniture and Hot Tubs.

With over 19 locations in the Southern Ontario, 250 staff members and 60,000 satisfied customers, we hope you will benefit from our expertise, flexible payment options and professional retail and service teams when building or expanding your dream backyard!

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1160 Rymal Rd. E.

Store Hours:

Mon. - Fri.: 10:00am - 5:30pm
Saturday: 9:00am - 5:00pm
Sunday: 11:00 - 4:00pm

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About Us:



Pioneer Family Pools makes a big splash in outdoor fun and leisure for all.  Whether it be a relaxing experience in one of our world class hot tubs, the fun of having a pool in your backyard or the joy of entertaining friends and family on a new set of patio furniture, we have the experience to provide you with all your backyard needs. We have been a leader in the pool industry for a half a century and are completely Canadian owned and operated.

The Pioneer groups of companies were founded back in 1965. The award winning team presently has 19 stores across Southern Ontario. This chain wide buying power provides our customers with all the leading manufacturers and lowest prices in the industry.

Our Hamilton location at 1160 Rymal Rd. East, has been serving the area for over 25 years. Previously there were two locations in Hamilton, one located on the mountain and the other in the east end. As we continued to grow and become a leader in the industry there was the need for expansion. Our current building was built in 1988 and was shared with Basin Street Kitchens & Bathrooms. Pioneer maintained approximately 1,143 sq. ft. while Basin Street maintained the remaining 257 sq. ft. that were eventually occupied by Dashwood Windows & Doors. When the location was established it held 148 sq. ft. of space for offices, 1,182 sq. ft. of show room space and 322 sq. ft. of warehouse space. In 2001 we took over the space that Dashwood occupied. They created a 12 ft. opening in the wall and did some minor renovations that turned that area into their patio showroom. By this time Head Office had been moved to Burlington. Throughout the years that followed, Pioneer once again found the need to expand and turned 103 sq. ft. of warehouse space into showroom. Upon this expansion the store went through an extensive renovation.

We Know Pools! Turn your dreams into reality, we offer Inground, Onground, and Above Ground pools to fit every budget. Being the largest swimming pool retailer in Ontario rest assured knowing we carry top quality Canadian materials use current building techniques and the latest technology.  We stand behind our product by providing limited and lifetime warranty, all to provide you with years of carefree swimming pleasure.

We Know Hot Tubs! Wouldn’t it be great to come home rejuvenate and melt your cares away? We carry a full line of Hot Spring, Caldera, Hotspot and our newest line Strong Spa’s. We offer plug and play tubs as well as hard-wired tubs, which are completely priced for every budget. With our wide range of Hot Tubs and extensively trained associates we will be able to fit your needs; performance, style, comfort and accessories.

 Knows Patio! We offer over 50 collections of Patio furniture including Wicker, Aluminum and Wood just to mention a few.  Our competitive prices range from $399-$1,2999 representing an opportunity to fit any budget. We carry a large selection of Sunbrella fabrics and a unique range of accessories. This combined with knowledgeable staff makes it easy to personalize and customize the backyard of your dreams.  Delivery and set up can also be arranged to help make the whole experience as easy as possible.

We Know Chemicals! Splash into your pool or hot tub knowing your water is safe to swim.  Bring your pool or spa water to one of our water care experts free of charge for analysis and we will guide you in all you water care needs. We carry a variety of chemicals; Club Pro, HTH, Natural Chemistry, Spa Solution and Aqua Finesse to help maintain your water chemistry for a crystal clear pool or spa for you to enjoy day after day.

Our focus is on providing customer satisfaction with experienced and knowledgeable staff to provide peace of mind in knowing that our customers are provided with the support they need.  We can assist you with all your backyard needs and help create the oasis of your dreams!!!

Proudly serving Hamilton and the surrounding regions including Dundas, Waterdown, Ancaster, Binbrook, Mount Hope, Stoney Creek, Caledonia, Jerseyville, Dunnville, Hagersville, Cayuga, Canborough, West Lincoln, Grimsby, Winona, and Flamborough.