For immediate service please call: 905-637-5201
Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection, and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
Select a service from the menu to get started.
Select a service from the menu to get started.
Make your pool season stress-free with our expert opening services. We’ll handle everything to get your pool up and running so you can focus on making the most of summer. Whether you need a full-service opening or just a little help, we’ve got you covered.
What’s Included:- Select Closest Location -
Protect your pool from winter damage with a proper closing. Our team ensures your pool is winter-ready, preventing costly issues and making spring openings a breeze.
What’s Included:- Select Closest Location -
A fresh liner can completely transform your pool. We offer high-quality liners for Inground, Onground, and Above Ground pools, with stock and custom options available.
Why Choose Our Liners?*A mandatory measurement and visual inspection are required before booking any liner installation.
Visit your local store to view liner samples and start your upgrade today!- Select Closest Location -
Give your pool a makeover with our expert renovation services. Whether you want to update the look, improve functionality, or make your backyard feel brand new, we can help.
Popular Upgrades:- Select Closest Location -
Your pools equipment is essential for a clean and safe swim. Whether you need a quick fix or a full equipment replacement, our service team has you covered.
We Offer:- Select Closest Location -
From minor fixes to major repairs, our experts are here to keep your pool in top condition. Whether it’s a leak, equipment failure, or structural issue, we’ve got you covered.
We Handle:- Select Closest Location -
Protect your pool, family, and pets with a high-quality Safety Cover. Our covers provide up to 99% shade, reducing algae growth and making spring openings easier.
Why Choose Our Covers?- Select Closest Location -
Vinyl Lock-In Winter Covers provide a snug, secure fit for your pool, offering protection from winter elements.
What You Need to Know Before Ordering:- Select Closest Location -
Not sure if your pool is leaking? We can help determine whether it's just evaporation or a real issue with a series of professional leak detection tests.
Our Leak Detection Services:- Select Closest Location -
Turn your pool into an endless swimming experience with the Fastlane® system. Whether you’re training or just having fun, this current generator provides a smooth, adjustable water flow to enhance your swim.
Why Choose Fastlane®?- Select Closest Location -
Our weekly pool cleaning program provides essential care to help keep your pool clean, safe, and enjoyable. With routine maintenance from experienced professionals, your pool stays well-maintained and easier to manage between visits.
Available in select locations only. What’s Included:Our reliable weekly service helps you maintain a cleaner, healthier pool with less effort—so you can enjoy it more and worry less about upkeep.
Starting at $2,999 +HST. Inquire with our team today to learn more!- Select Closest Location -
Keep your hot tub running at its best with professional repairs and maintenance from our expert technicians. Whether it's a small fix or a full system overhaul, we service all makes and models with precision and care.
We Offer:- Select Closest Location -
Make replacing your hot tub cover effortless with our professional installation service. Whether you’re upgrading to a new cover or replacing a worn-out one, we’ll handle the entire process so you don’t have to lift a finger.
Why Choose Us?- Select Closest Location -
Protect your hot tub from harsh winter conditions with proper winterization. Our technicians ensure your spa is securely shut down to prevent freezing and costly damage.
Our Winterization Service Includes:*We do not service all makes and models—please call ahead to confirm eligibility.
Don’t leave your hot tub vulnerable this winter—schedule your winterization today!- Select Closest Location -
Our team is here to help with everything from routine maintenance to major renovations. Whether you need a quick fix or a complete transformation, we’ve got you covered.
Have questions? Need a quote? Click below to get in touch with our team today!Our skilled service team has years of hands-on experience and extensive training to provide expert care for your pool and hot tub.
We show up on time, do the job right, and ensure your pool or hot tub is in top condition before we leave.
We only use industry-leading products and equipment, ensuring long-lasting performance and durability.
From liner replacements to equipment repairs, we handle everything—so you can relax and enjoy your pool or spa.
We take pride in providing exceptional customer service, transparent pricing, and expert advice tailored to your needs.
We offer everything from pool openings and closings to full renovations and automation upgrades, making us your one-stop service provider.
The service provided by the department is truly outstanding. With excellent communication and organization, it is a significant improvement from previous years. Kudos to management for assembling such a fantastic team and making the service department a shining star within the company. Congratulations on implementing such an effective system. Please keep up the excellent work team!
Andrew's expertise and efficiency were impressive. We'd love to have him back for the opening. Pioneer's team is top-notch. Big thanks to Katie for her patient support throughout the season, handling various issues promptly. Much appreciated!
We had the pleasure of meeting with Brian earlier this week to help us select the right pool pump for our setup. Allan fit us in bright and early on Thursday morning, and the new pump was installed in no time. We really appreciate the quick and efficient service from both Brian and Allan. Thank you very much!
I have dealt with Pioneer Pools for the last 3 years. Their service has always been friendly, knowledgeable and reasonable. They have provided advice any time that I have contacted them.
Thanks so much for having Matt and his crew come out to close our pool. He is so professional and explained what they were doing. They were extremely polite and went the extra mile. I am so appreciative of your assistance and for sending us such a wonderful crew. May I please request a pool […]
"Kyle" took great care to deal and manage my request
Thanks to the friendly staff, we were able to close our pool (for the first time) painlessly. We always look forward to visiting the store.
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Pioneer Family Pools has been helping customers realize the potential of their backyard for 55+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools.
Read More About Our Story Here
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