Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
We're here to make this your best summer yet! Whether you're looking to revamp your pool, or are looking to add that something extra, our expert technicians can help. Browse our available services below to start this summer with a splash.
Keep your hot tub running in peak performance this season! We service all makes and models whether you're looking for general equipment service and repair, hot tub cover installation and removal, winterization, and hot tub pad installations. Book one of our services today to repair, remodel, or refresh your hot tub.
Pioneer Family Pools has been helping customers realize the potential of their backyard for 55+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools. Read More About Our Story Here.
Thank you for addressing our malfunctioning hot tub in such a timely manner. I’m sure you can understand how we felt after only four weeks to have an issue. I have nothing but high praise to the technician Graham for his professional disposition. He answered all my questions, provided additional information about the hot tub, […]
A customer for life! Tyler and Brian went absolutely above and beyond. I was simply relaying to them my frustration with a manufacturer over a warranty interpretation (that was going to potentially cost me a lot of money) and without me asking, they took care of the issues, no questions asked! This kind of Customer […]
The service app is helpful because it gives me a chance to tell you how amazing Monty and his partner are at their jobs! No question is “dumb” to them and they always answer with such joy and enthusiasm. My friend owns a pool company but, once I met Monty I cancelled all of their […]
This is a great idea! If I’m not home and I am ever wondering how long it will take or when the crew left, the Service Notifications will let me know! I just want to thank both service men who came out to my home. They offered great service, and were courteous and prompt. I […]
