Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
The technician came right on time and promptly dealt with installing a new pump in my HotSpot hot tub. We are very happy with the service. I would like, if possible, for him to come back and listen to the pump, now that it is running; as he was unable to hear the result of […]
I am still in awe at your generosity and kindness. I want to say that dealing with Lisa Hinic and Pioneer Pools staff was such a good experience. Not only did we have our pool set up 2 weeks before schedule but everyone that had a hand in getting the pool up was such a […]
A customer for life! Tyler and Brian went absolutely above and beyond. I was simply relaying to them my frustration with a manufacturer over a warranty interpretation (that was going to potentially cost me a lot of money) and without me asking, they took care of the issues, no questions asked! This kind of Customer […]
I had the pleasure of having 3 separate teams come out to replace my pool liner and also replumb all the lines. We had issues with some leaking of the pool the prior year so I was concerned and did not want this to be an issue. The workers were courteous and respectful and they all worked together so well. They were also reassuring and gave me helpful tips. I felt prices charged were also reasonable. Thank you for a job well done!