Our Service Department offers a wide variety of repair services to meet all of your pool needs. From service calls to complete replacement of your pool’s plumbing pad, we do it all!
Our experienced service technicians have the ability to service and install all pool equipment in an efficient and professional fashion.
We offer the following Equipment Services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know pools. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
I am truly impressed with your commitment and quality of customer service
We have had fantastic service from Carrie at the Pioneer Family Pools location in Barrie, ON. Recently we were looking to purchase a robotic pool cleaner and Carrie took the time to explain the features and benefits of the Dolphin premium. The after sales service has been exceptional, we love our new Dolphin!
Pioneer Family Pools Oakville has a large showroom, great service department, efficient water testing lab and a really helpful parts departments.
Now to speak on your generosity. As you are aware we are doing a Fundraiser event for Power At Work, who in turn does missions in Guatemala. I thought I had nothing to lose in asking for a donation for our fundraiser. I honestly thought at most we would get a floaty, and I might […]
