Our Service Department is here to handle all your hot tub repair needs—from quick service calls to full plumbing and pad replacements. Our experienced technicians install and service all types of hot tub equipment with efficiency and professionalism.
We offer the following equipment services:
Important Note:
Gas and Electrical referrals are available from our Service Department for Gas and Electrical hook-ups from trained, licensed technicians; who work closely with our team and know hot tubs. Gas and Electrical hook-up/installation must be performed by a trained, licensed technician and they will bill separately, and directly, to the customer.
When we walk into backyards and see nothing but dull green landscape, we don’t shiver in fear or think that any backyard is too far gone to be recovered. We get excited because we can see the real potential of what your backyard space could be. With our pool experts, you’ll receive tailored plans and inspiration to create the backyard oasis you’ve dreamed of.
If you’re considering an inground, onground, or above ground pool our showrooms should be your first stop. See our newest products in action so you can be comfortable when it comes time to customize your swimming pool before it gets installed. Our live demonstrations can show lighting systems, plumbing systems, and the look and feel of various models.
From our initial inquires to the planning, pricing, measuring and installation it was a smooth transition. James skills with regard to the replacement of the liner are amazing.
Last spring my wife and I decided to treat ourselves and started to research buying a hot tub. We were lucky to find Dan at Pioneer Family Pools. His candid discussions and honest approach to selling tubs was greatly appreciated. We decided on a HotSpring unit and never looked back. We had an issue with […]
We had Pioneer open our pool this spring, maintenance advice throughout the summer and closed our pool in September. A great pool experience this summer, no issues whatsoever. Great experience from start to finish. Thank you Pioneer – I would recommend you in a heart beat. Signed – Happy Brantford Pool Owners!
Pioneer Family Pools BrantfordYou must be commended on your customer service. My experience in having a brominator installed by your team has been terrific. The entire process from start to finish was a refreshing eye opener and a text book study on how to deliver a great customer experience. From the beginning, your representative, Biata, at your Burlington […]
