Need a new liner or cover? Or afraid your equipment has a leak? Let the experts do the work for you, with professional opening and closing services, liner and cover installations, backyard renovations, leak detection and now hot tub servicing and pad installation. No matter your issue, our team of service professionals is here to help. Our technicians are true professionals that offer the experience and dedication required to get the job done right. Contact our Service Department today to book an appointment, or use one of the links below to inquire and book online. Our staff will be happy to assist you!
Pioneer Family Pools has been helping customers realize the potential of their backyard for 50+ years thanks to our selection of refreshing pool choices, rejuvenating hot tub models, and luxurious patio collections. What began as a summer job for our CEO's soon became a lifestyle. Our owners have grown the company from one location in Oakville to 19 locations across Southern Ontario that employ over 400 employees and have installed an incredible 50,000+ pools. Read More About Our Story Here.
Mike R was fantastic with his service on my hot tub. He was resourceful and knowledgable. He provided great customer service when I required a new part and followed up the same day and even booked a follow up the next day. I had a great experience with Mike and would recommend Pioneer Family Pools […]
It was nice to feel that you are a valuable customer and it was also nice to get a service appointment reminder. Thanks!
The guys told me how busy it is for you and how many installs you have, then to fit me in with all that's going on is unbelievable and so appreciated.
I went in looking for some advice for chemicals to help my green pool turn blue again. A sales person named Lindsay helped me, she was knowledgeable and kind. She explained what would help instead of trying to sell me on multiple items that I didn’t need. What they told me to do, worked! I […]